Part 8: System Management - Lesson 26—Troubleshoot Peripherals Flashcards

Goals • Manage peripheral connectivity. • Pair Bluetooth devices to your Mac. • Troubleshoot peripheral and driver issues.

1
Q

What are the four primary peripheral bus technologies supported by Mac computers that run
macOS Sierra?

A

These are the four primary peripheral bus technologies supported by macOS High Sierra:

a. Universal Serial Bus (USB)
b. FireWire
c. Bluetooth wireless
d. Thunderbolt

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2
Q

What must occur for a Mac to communicate with a Bluetooth peripheral? Where can you configure this
pairing?

A

Bluetooth devices must be paired for communication to occur. Bluetooth preferences in the System
Preference app are responsible for pairing a Mac with Bluetooth peripherals. You can quickly open
Bluetooth preferences from the Bluetooth status menu.

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3
Q

What’s a device driver? What are the three primary types of device drivers?

A

A device driver is software specially designed to facilitate the communication between macOS High
Sierra and a peripheral. These are the three primary types of device drivers:
a. Kernel extensions
b. Framework plug-ins
c. Standalone apps

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4
Q

How does macOS High Sierra support third-party devices without needing third-party device drivers?

A

macOS High Sierra uses built-in generic drivers based on each device class. For example, generic
drivers for scanners and printers can be used instead of official third-party drivers.

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5
Q

What can you infer about a connected peripheral if it doesn’t appear in the System Information app?

A

If a connected peripheral doesn’t appear in System Information, the issue is probably hardware related.
Troubleshoot accordingly.

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