7 Flashcards

(16 cards)

1
Q

Why is organising important

A

-Creates a structure for delegation
-ensures accountability for managers and employees
-Optimise resource use
-establishes clear communication lines

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2
Q

The meaning of organising

A

-How the business is structured, implemented, and monitored activities, and also resources to produce goods and services

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3
Q

group elements to maximise productivity efficiently

A

-structuring activities,
-assigning responsibility,
-delegating,
-aligning processes to achieve goals

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3
Q

principle of organising- coordinating

A

connects management levels and departments to achieve objectives

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4
Q

3 elements of coordination

A

chain of command, structure showing authority levels and reporting lines

unity in command,
- each employee only reports to one manager
-avoids confusion, ensures clarity

span of control: number of people u supervise
Employee skills depend on the number of people supervised

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5
Q

job design

A

Managers must design jobs with the right roles and responsibilities

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6
Q

4 elements of job design

A

job specialisation
job rotation
job enlargement
job enrichment

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7
Q

authority and delegation

A

Power given to managers to issue instructions and delegate tasks
Authority must be used responsibly

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8
Q

types of authority

A

-direct authority from manager to employee
-staff middle managers advising other departments
-line and staff collaboration to support line departments
-functional specialised authority to give orders within area
-project authority across departments for projects

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9
Q

organisational structures

A

functional
divisional
product
costumer
location
matrix

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10
Q

functional

A

basic structure, functional areas report to ceo
single product focus
build to gain competitive advantage through functional expertise

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11
Q

product

A

group activity related to the
product
common in large companies
allows greater specialisation

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12
Q

location

A

Groups activities based on geographical location
common with businesses with hubs in different countries

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13
Q

costumer

A

group activities target specific market sectors
Each customer-centric division follows the business vision and mission

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14
Q

matrix

A

2 reporting lines
large companies
employee assigned to functional areas and a project
report to functional manager and project leader

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15
Q

divisional

A

distinct, unrelated divisions managed by separate entities
management rather focuses on acquiring business than operational activities