7.3 - Practitioner Roles Flashcards Preview

Health and Social Care - Unit 7 - Meeting Individual Needs > 7.3 - Practitioner Roles > Flashcards

Flashcards in 7.3 - Practitioner Roles Deck (13):
1

Define ORGANISATIONAL CULTURE

The values, beliefs and assumptions that influence the practices, procedures, ways of working and atmosphere of an organisation.

2

What is a MISSION STATEMENT?

A formal statement of a care organisation's aims and objectives.

3

What is TEAM BUILDING?

The process of developing a group of employees in to an effective work team.

4

Define ACCOUNTABILITY

Being responsible for something or someone.

5

How does organisational culture affect the quality of service provision?

*Creates a motivated workforce
* Provides consistency to service provision
* Orgainsation is consumer orientated
* Without it quality may be poor and the number of complaints increased.
*Without it the workforce may become demotivated
* Without it the organisation may lose money and contracts

6

What is the importance of a positive organisational culture?

*Promotes needs led culture
*Organisation works in an open manner
*Ensures standards of care are consistent
*Complaints are listened to and dealt with effectively
*Service user is respected and accepted
*Service user is valued
*Employees are proactive
*Reduced absences / sicknes rates from staff
*Environment is positive

OPPOSITES CAN BE ARGUED! Eg if it is not a positive culture then complaints will not be dealt with effectively.

7

What is the importance of professional development?

*Knowledge kept up to date
*Raises awareness
*builds confidence
*Develop techniques and skills
*Avoid errors / prevent neglect
*Improves communication
*Improves standards
*Promotes good practice
*Without it the worker may unknowingly discriminate
*Gain insight in to rights and responsibilities
*Promotes the reputation of the organisation
*Staff become more productive

8

What is the importance of training and development?

*Knowledge kept up to date
*Raises awareness
*builds confidence
*Develop techniques and skills
*Avoid errors / prevent neglect
*Improves communication
*Improves standards
*Promotes good practice
*Without it the worker may unknowingly discriminate
*Gain insight in to rights and responsibilities
*Promotes the reputation of the organisation
*Staff become more productive

9

What is the importance of effective recruitment?

*Ensures workers are relevantly qualified
*Ensures workers have experience
*Best possible staff recruited
*Increases efficiency of organisation
*Promotes good standards
*Employee more likely to be an effective team member and integrate with other staff
*Aware of demands of job role
*Promotes a positive organisational culture
*Reduces complaints
*Promotes a professional ethos

10

What does organisational culture effect within an organisation?

*Decision making
*Management style
*Accountability
*Goals and objectives
*Actions and behaviour

11

What is a NAMED NURSE

A nurse designated as being responsible for a patient's care during a hospital stay and who is identified as such to the patient.

12

What are the roles and responsibilities of a NAMED NURSE?

*Work as part of a multidisciplinary team
*Create care plan
*Agree discharge date
*Communicte with family
*Communicate with other professionals
*Acts as an advocate
*Responsible for holistic care
*Accurately records information / wishes
*Monitors patients condition

13

How does a named nurse promote health and well-being?

*Monitors patient's condition
*Resolves fears and anxieties
*Builds confidence
*Makes patient comfortable
*Laise with other professionals and family
*Promotes individualised care
*Promotes holisitc care (PIES)
*Has an intimate knowlede of patient's wishes and treatment
*Can act as an advocate