Marketing-2 Flashcards

1
Q

What is the purpose of marketing

A

– Identifying and understanding customers
– informing customers
– increasing sales

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2
Q

What are the four p‘s of marketing

A

Price, product, place and promotion

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3
Q

How can you increase sales

A

– Promotions, new products, selling new places, advertising, sales and discounts

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4
Q

How does good market research help the business avoid expenses

A

– Finds out the product or service customers want
– the price customers are willing to pay
– the design that be attractive to customers
– how many customers will buyer
– how to target customers
– where and how to so it’s good and services

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5
Q

How is the market split up

A

Age, economic status, culture, location ,gender,

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6
Q

What are primary research And what are the methods they use

A

Primary research is about collecting the data directly from people within the target market

E.g. questionnaire, interview, trialling, focus group

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7
Q

What are advantages and disadvantages of a questionnaire

A

Advantages – cheap carryout, easy to target customers

Disadvantages: people may not understand questions, people may be Diss interested so may answer dishonestly

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8
Q

Advantages and disadvantages of an interview

A

Advantages: the question can explain to, it’s easy to target certain customers

Disadvantages, it’s expensive, not everyone likes being interviewed

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9
Q

Advantages and disadvantages of trialling

A

Advantages: a good way to see If the product is what people one, reduces the risk involved in producing large quantities

Disadvantages: the people who area being tested must be a representative of the whole

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10
Q

Focus groups Advantages and disadvantages

A

Advantages that people chose it will be representative of potential customers

Disadvantages: it will only be a small group, it’s usually costly

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11
Q

What secondary research and what examples

A

Secondary research involves using exclamation that’s already been created

E.g. UK census data, data from newspapers and that magazines, data from websites, internal data

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12
Q

Advantages of UK census data and disadvantages

A

Advantages: information comes from a lot of people, it’s already collected reducing the costs of the business

Disadvantages: information is not specific to the business, the information will need to have a careful interpretation

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13
Q

Data from newspapers and magazines advantages and disadvantages

A

Advantages: cheap,Up to date

Disadvantages: information may be general and not specific

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14
Q

The disadvantages and advantages for using data from websites

A

Advantages: cheap readily available, can help the Business decide What to produce and what price to charge

Disadvantages: information being need to be carefully interpreted

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15
Q

Advantages and disadvantages of internal data

A

Advantages: cheaper to collect, read it readily available, specific to the business

Disadvantages: data is historical so may not be up to date

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16
Q

What is qualitative data

A

Connected using primary research and finds out the opinions of the customer who wants to buy the product or service

– it helps the Business to understand what customers are thinking and want

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17
Q

What is quantitive data

A

Provides facts about what they people do and where they spend

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18
Q

To the four stages of the product life-cycle

A

Introduction
Growth
Maturity
Decline

19
Q

What is design

A

When a business plans and what a product will do and what it will look

20
Q

What invention

A

When a business comes up on the idea

21
Q

What’s Innovation

A

When a business improves a product which already exist

22
Q

What are the five pricing methods

A
Skimming
Cost plus pricing
Penetration pricing
Promotional pricing
Competitor pricing
23
Q

What is Skimming

A

Initially a high prices charged for a new better product to make a large profit , Then the price is reduced when competitor product starts being sold

24
Q

What cost plus pricing

A

The cost of the product is calculated and then an amount of profit is added on to decide the price

25
Q

What is promotional pricing

A

The price is the Loid to persuade customers to buy stalker a mains or to buy a product to sales are slowing down

26
Q

What is competitive pricing

A

A business looks at the prices charged by competitors before deciding its price. It may want to be slightly cheaper or slightly more expensive depending on how good the product is and how it wants customers to think about it

27
Q

What is penetration pricing

A

Hello prices charge for a new product to persuade customers to try. The price will then be increased when sales have grown

28
Q

What are the four point-of-sale promotions

A

Price reductions
Competitions
Lost leaders
For examples

29
Q

What a price reductions

A

Set of old stock businesses will lower the price to sell it

30
Q

Why are competitions used for point-of-sale promotions

A

The person who buys a product or to be entered into a competition to entice people to the product

31
Q

What a loss leaders in point of sale promotion

A

Some goods are sold at a loss to encourage customers to come into the shop and hope they’ll carry on doing shopping there

32
Q

Why are free samples used as a point of sale promotion

A

Given to tempt people to buy the product

33
Q

What are the five ways of advertising

A
Social media
Websites
Television
Print media
Radio
34
Q

Social media used for Advertising

A

A cheap way of Communicating with large numbers of people

35
Q

Websites used for advertising

A

A lot of information can be provided for example written information pictures and videos

It cost money to keep its website Up to date

36
Q

Television for advertising

A

This is expensive but it reaches a wider audience and advertise it will know what channels and programs potential customers watch

37
Q

Print media for advertising

A

Includes newspapers – a business can target their market however not everyone reads newspapers and leaflets are often ignored

38
Q

Radio As a way of advertising

A

It’s cheaper than TV and is usually suitable for local advertising but products cannot be seen

39
Q

What are the three physical distribution channels

A

Channel 1) producer – consumer
*By missing out on wholesalers and consumers the producer makes more profit
Channel 2) producer – retailer – consumer
*Selling directly to the retailer means a producer can benefit for keeping more profit
Channel 3) producer – wholesaler – retailer – consumer
*A wholesaler can break up bulk stock and offer retailers the goods in quantities that they can afford

40
Q

Advantages of digital distribution

A

Consumers can buy the product 24 seven

It’s a method of selling, without the cost of physical shops or transport

41
Q

Advantages of digital distribution

A

– Physical goods can not be distributed to each through
– it’s a very competitive market
– customers who don’t own a computer will be unable to buy online
– some customers do not like sharing the bank or credit card details online

42
Q

What is market data

A

Information that can help marketing decisions e.g. market share, changing demands and effective promotions

43
Q

What is market share

A

The percentage of all sales of a product that the business has made