Marketing-2 Flashcards
What is the purpose of marketing
– Identifying and understanding customers
– informing customers
– increasing sales
What are the four p‘s of marketing
Price, product, place and promotion
How can you increase sales
– Promotions, new products, selling new places, advertising, sales and discounts
How does good market research help the business avoid expenses
– Finds out the product or service customers want
– the price customers are willing to pay
– the design that be attractive to customers
– how many customers will buyer
– how to target customers
– where and how to so it’s good and services
How is the market split up
Age, economic status, culture, location ,gender,
What are primary research And what are the methods they use
Primary research is about collecting the data directly from people within the target market
E.g. questionnaire, interview, trialling, focus group
What are advantages and disadvantages of a questionnaire
Advantages – cheap carryout, easy to target customers
Disadvantages: people may not understand questions, people may be Diss interested so may answer dishonestly
Advantages and disadvantages of an interview
Advantages: the question can explain to, it’s easy to target certain customers
Disadvantages, it’s expensive, not everyone likes being interviewed
Advantages and disadvantages of trialling
Advantages: a good way to see If the product is what people one, reduces the risk involved in producing large quantities
Disadvantages: the people who area being tested must be a representative of the whole
Focus groups Advantages and disadvantages
Advantages that people chose it will be representative of potential customers
Disadvantages: it will only be a small group, it’s usually costly
What secondary research and what examples
Secondary research involves using exclamation that’s already been created
E.g. UK census data, data from newspapers and that magazines, data from websites, internal data
Advantages of UK census data and disadvantages
Advantages: information comes from a lot of people, it’s already collected reducing the costs of the business
Disadvantages: information is not specific to the business, the information will need to have a careful interpretation
Data from newspapers and magazines advantages and disadvantages
Advantages: cheap,Up to date
Disadvantages: information may be general and not specific
The disadvantages and advantages for using data from websites
Advantages: cheap readily available, can help the Business decide What to produce and what price to charge
Disadvantages: information being need to be carefully interpreted
Advantages and disadvantages of internal data
Advantages: cheaper to collect, read it readily available, specific to the business
Disadvantages: data is historical so may not be up to date
What is qualitative data
Connected using primary research and finds out the opinions of the customer who wants to buy the product or service
– it helps the Business to understand what customers are thinking and want
What is quantitive data
Provides facts about what they people do and where they spend