People – 3 not finished

Question 1

What are advantages of a tall structure

Answer 1

Clear lines of communication, managers are responsible for few people, opportunities for gaining promotion – good for motivation

Question 2

Disadvantages of a tall structure

Answer 2

Support units may feel that they are two controlled, Workers may feel they can only talk to immediate colleagues

Question 3

Advantages of a flat structure

Answer 3

Managers can delegate responsibilities to the workers are responsible for which is good for motivation, workers are likely to talk to a wider range of colleagues so they can generate ideas

Question 4

Disadvantage of a flat structure

Answer 4

They’re not always clear lines of a Communication, managers are responsible for many people, promotion opportunities are few

Question 5

What is a subordinate

Answer 5

Workers that a line manager is responsible for

Question 6

What is authority

Answer 6

The power that one person has to make decisions and give instructions to those workers that they are in charge of

Question 7

Whats delegation

Answer 7

Our process when a manager give the subordinate responsibility

Question 8

What is chain of command

Answer 8

The link in authority from those at the top to those at the bottom

Question 9

What is span of control

Answer 9

The numbers of subordinates that a manager has authority over

Question 10

What is the role of HR

Answer 10

Deciding:
– how many workers it needs to employ
– the type of work as it needs (to skilled and skilled, manager, full time or part time)
– how the business will get the best out of its workers
– how many workers the business needs
– can machines do the work better than humans
– how much we spent on workers

Question 11

Why do businesses recruit

Answer 11

– To start a business
– this fit a skill gap
– to replace a price to leave
– when a business grows

Question 12

Advantages of internal recruitment

Answer 12

-It’s cheaper to advertise internally
– it’s quicker
– the worker will be aware that surroundings and colleagues so be confident what to do
– there is no problem settling in
– can motivate other workers

Question 13

Advantages of external recruitment

Answer 13

• can feel the skills gap
  – Cumbria new ideas
  – avoid jealousy
  – growth in business and adding new workers

Question 14

What is a letter of application

Answer 14

They explain why they’re good for the job

Question 15

What is a person specification

Answer 15

A document which describes the ideal set of skills and characteristics for the job vacancy

Question 16

Job description

Answer 16

A document which describes the job role and What it in tales – written when there is a job vacancy

Question 17

What’s your CV

Answer 17

Summary of the personal details, qualifications and experiences of an application

Question 18

What is an interview

Answer 18

Questioning the application and testing their communication skills

Question 19

What our group activities

Answer 19

Applicants work together to show how well they work with others

Question 20

What is an application form

Answer 20

The business can specify the information They want and can compare applicants

Question 21

What are tests

Answer 21

Screens out the applicants not good for the job

Question 22

What are the financial methods of motivation

Answer 22

Pay
Bonus
Profit share
Fringe benefit

Question 23

What is a bonus

Answer 23

A payment that the worker receives in addition to their pay – usually for meeting a production or sales target

It motivates workers because if they produce more they own award

Question 24

What is profit-sharing

Answer 24

Workers are paid a part of the profits of the business

Question 25

What’s the fringe benefit

Answer 25

Benefits in kind to give into workers out of their pay e.g. free health insurance or a company car

Question 26

What are the non-financial Methods of motivation

Answer 26

Prize, award scheme, work environment

Question 27

What are the benefits of motivated workers

Answer 27

Hi worker productivity – improved quality – they will come into work often – high employee retention

Question 28

Advantages of on-the-job training

Answer 28

– It is specific to the individual and the business
–Saves transport costs
– the work is productive
– the business can teach the job exactly how they want it done

Question 29

Disadvantages of on-the-job training

Answer 29

-The work done when training maybe bad quality
-Trainer may be good at their job but not know how to train others
– it’s not easy to train a group of trainees

Question 30

What does on the job training usually Entail

Answer 30

The trainee works with a more experienced worker who shows a trainee what to do and then give them feedback to how they can improve their work

Question 31

Examples of the Job training

Answer 31

Role-play or simulation
Lectures
Demonstrations 
Teambuilding activities
Reflecting on online materials

Question 32

Advantages of the job training

Answer 32

-Training is given by experts—The trainee may be motivated by day away from work
-I work I can feel valued because the business is paying for training
– Some types of training e.g. safety are better carried out by experts

Question 33

Disadvantages of off the job training

Answer 33

Can be expensive e.g. travel and training fees
– the business loses output why the workers away from work
– improving the workers skills may lead them to go to another business

Question 34

Why do businesses train the workers

Answer 34

– Gives workers technical skills
– inform workers of health and safety
– teach work out how to manage others
– make work is flexible So they can carry out different jobs
– improve productivity
– improves quality

Question 35

What is the contract Of employment

Answer 35

Makes it clear what the work is being applied to do and the pay and conditions of business will give the worker

Question 36

What are the discrimination laws

Answer 36

The 2010 equality act

Businesses must know:
Pay workers differently for the same job
– discriminate
– mystery workers
– pay under the minimum wage

Question 37

What are the seven ways of working

Answer 37

– full-time working, part-time working, flexible working, temporary working, working from home, working on mobile, self-employment