Operational Procedures: Given a scenario, use appropriate safety procedures

Question 1

You remove the toner cartridge from a laser printer. What should you do with it?

Answer 1

Return it to the manufacturer for recycling

Question 2

What’s the best way to transfer a motherboard over a long distance?

Answer 2

In an anti static bag

Question 3

You’re about to fix a new motherboard, but the carpet in the room is damp due to moisture. What extra precaution should you take?

Answer 3

Wear rubber soled shoes

If you don’t, the water and electricity can zap you, and it won’t be fun

Question 4

Where should you place computer parts like memory and the motherboard when outside of a computer case?

Answer 4

In an anti static bag

Question 5

What device found in a typical corporate office is most likely to contain components that can cause burns?

Answer 5

Laser printer

The printer fuser is very hot, even after turning the printer off

Question 6

What should you do before disassembling a computer?

Answer 6

Disconnect the power cord from the system case

Question 7

What type of fire extinguisher should you use in a server room?

Answer 7

Class C

Question 8

What are some things you can do to reduce ESD?

Answer 8

• Anti static bag/wrist strap

- Proper grounding of building and outlets

Question 9

How should you secure a CAT-5 cable running to a user workstation along the floor?

Answer 9

Using protective channels

Question 10

A child becomes electrocuted. What should you do first?

Answer 10

Turn off the power supply

You should not pull the child away, because you may become electrocuted

Question 11

A technician discovers she needs to repair a power supply for a cathode ray tube. What’s the first step she should take?

Answer 11

Call a professional because a PSU is a FRU and should not be handled on site

Question 12

Why would you wear rubber shoes while doing maintenance on a server room?

Answer 12

Rubber shoes will not allow electric current to pass from the ground through your body

Question 13

What type of clothing helps reduce ESD?

Answer 13

Cotton

Synthetic and nylon are known to be conductors of static charge

Question 14

______ is method of erasing data on magnetic media by using a strong magnet

Answer 14

Degaussing

Question 15

A major fire breaks out at a company and a fire alarm is raised. What should you do first?

Answer 15

Evacuate the building

Question 16

What is the most important equipment needed to transfer a CRT monitor to another part of a facility

Answer 16

A cart

A CRT monitor is heavy, if you don’t have a cart, carry it as close to your body as possible

Question 17

What are some common factors that promote the transmission of ESD to devices?

Answer 17

• Moving people
• Improper grounding
• Humidity < 40%
• Moving machines
• Unshielded cables

Question 18

How do you dispose of CRT (cathode ray tube) monitors?

Answer 18

Send them to an electronics recycler

Question 19

What fire extinguisher substances can be used for multiple types of fires?

Answer 19

• CO2

- Dry chemicals