790 - FSG (17/04/14) Flashcards

(39 cards)

1
Q

Fire survival guidance call definition

A

2.1 A FSG call is a call received into control where the caller believes that they are unable to leave their
premises due to the effects of fire, and where the control officer remains on the line providing
appropriate advice. The call continues until either the caller is able to leave by their own means, is
rescued by the Fire Brigade, or the telephone line is cleared.It should be noted that a caller may
clear the line after the FSG process has commenced but that will not necessarily mean a
cancellation of that process

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2
Q

2.3 Responsibility to determine that FSG is taking place

A

rests with control and not the fireground. The

fireground will determine whether an incident should be treated as Persons Reported not control.

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3
Q

3.1 Control manage all FSG calls in accordance with Fire Service Circular 10/93 using the four
principles of

A

escape, assess, protect and rescue as set out in Policy Number 539 - Emergency call
management.

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4
Q

4.2 The IC, based on their situational awareness and the information provided by control, will decide how to

A

prioritise FSG calls and the actions to be taken on the incident ground. ICs should direct resources to those callers at greatest risk (high priority) if practicable. Other callers not seen as at greatest risk (medium priority) should be allocated resources when available.

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5
Q

4.1 Occasionally control receives multiple FSGs at an incident. All FSGs received by control are treated
with the same level of urgency, however, in certain circumstances, the officer in charge of control
may direct call handlers to

A

terminate a call to answer another.

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6
Q

5.2 ICs should consider allocating resources to maintain a listening watch on

A

the appliance radio.

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7
Q

5.4 Control will contact the Initial Command Pump (ICP) and pass the information below by appliance
radio for each

A

separate FSG call. When passing this information, control will reference the
information using the relevant flat/house number.

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8
Q

5.5 Control will attempt to gather all the information on the Control Information Form (see Appendix 2)
and relay this information to the incident as and when it becomes available:

A
  • number of flat/house;
  • number of persons involved;
  • location of caller within premises and access point;
  • condition of their location e.g. heavy smoke, slight smoke;
  • proximity to fire if known;
  • latest advice given by control;
  • time of FSG call;
  • time updated.
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9
Q

5.6 Control may obtain the name of a caller to assist in identification. Names must not be

A

communicated by radio.

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10
Q

5.7 The ICP radio operator should write down the information passed to them on a Control Information
Form carried in the cab of all front line appliances. Any other relevant information gathered by
control, or requested from the incident ground, additional to that described above must also be
recorded on this form. This form is available in quadruplicate allowing distribution where required.
The top (white) copy must be retained

A

at the ICP for passing to the CU. The form allows for the

annotation of where the copies are to be distributed if required.

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11
Q

5.8 Once any FSG information is received, the ICP radio operator must

A

confirm the information by

repeating it all back to control to confirm it is correct.

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12
Q

All FSG call information must be passed to the IC who will decide what action should be taken. The
expectation is that ICs will

A

treat FSG calls as a priority and consider deploying and increasing
resources accordingly.

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13
Q

5.10 In the event that control gets no response from the ICP they will contact

A

an appliance en-route and
pass the FSG information to them. The completed form must be passed to the IC on arrival and a
copy retained at the ICP. The IC should inform control that they have received the FSG
information.

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14
Q

5.11 Due to the amount of information being handled the IC should consider using the first Command
Unit (CU) to arrive to

A

only deal with FSG calls. Other resources can be utilised or requested to
assist with Command Support.

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15
Q

5.12 ICs should consider the early allocation of

A

a dedicated hand-held radio channel (e.g. channel 3) for

passing information about FSG calls on the incident ground.

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16
Q

5.13 If control has sufficient resources then M2FH FLON-OPS-01 could be used to free up the main
scheme Firelink radio if there are a large number of FSG calls. This may be for use by that incident
alone or exclusively for FSG information however the IC must be aware that

A

in the latter

circumstance only those resources monitoring that channel will hear any FSG information

17
Q

6.1 Any number of FSG calls to any building type will attract an enhanced attendance that will include
an exclusive collection of resources. Part of the attendance is the equivalent of a ‘persons reported’
attendance i.e., ???,

and the remainder will be the exclusive element which will include ???

It is still the IC’s responsibility to send a priority ‘persons reported’ and subsequent informative message if the incident involves or is suspected to involve persons.
The resources with designated FSG attributes will be additional to any other resources that have been requested or are en-route. If the size of the
incident is subsequently increased,

A

one Command Unit(CU), one Station Manager (SM) and an FIU

an additional CU (for FSGC), an
additional SM (for FSGS) and a Pump Ladder with watch manager in charge (for FSGP).

the mobilising system will not include these resources when
calculating the additional attendance required.

18
Q

6.3 Once additional appliances have been ordered, all subsequent orderings to that incident will have
‘Fire Survival Guidance in progress at this incident’ annotated to the call slip. Officers responding to
orderings will be informed that FSG calls have been received by control. Officers responding to an
ordering or informative must bear in mind that control are extremely busy when dealing with FSGs
and

A

keep their information gathering from control to a minimum.

19
Q

7.1 While recognising the time-critical objective of saving saveable life, all information regarding FSG
calls must be recorded and retained on the incident ground. In the early stages of an incident this
will be on

A

the Control Information Forms.

20
Q

7.2 CUs carry a Casualty Information poster (see Appendix 3) to record information on all the separate
FSG calls. This eases the transfer of information between

A

CUs. It is recommended that it is

completed in pen to reduce the risk of information being erased accidentally.

21
Q

7.3 The Casualty Information poster will also be available on

A

the Forward Recording Information Board
(FRIB) for use at a bridgehead or other scene of operations. This will allow accurate information
transfer between a CU and scene of operations.

22
Q

7.4 The Casualty Information poster has been designed to be used at any incident where persons may
be trapped or missing. It is acceptable for the form to be adapted for use at specific incidents by

A

altering the headings.

23
Q

7.5 The Command Support System (CSS) functions?

A

has a messages screen that records messages sent to and from the incident ground once a CU has been mobilised. Messages sent by Firelink radio relating
to FSG calls are recorded here. There is also a conferencing facility on CSS which is available for
remote users. Control has CSS access and sensitive information relating to specific calls can be
communicated by this method.

24
Q

FSG co-ordinator min rank?

25
7.6 As soon as resources allow, the IC should give priority to appointing a dedicated officer known as a
FSG co-ordinator (minimum role of SM), to collate record and retain all the information on FSG calls received and the subsequent actions on the incident ground. The IC’s briefing to this officer must explain the communication lines and their limits of authority.
26
7.7 One of the first actions of this dedicated officer should be to
speak by telephone to a supervisor at control to gather the latest information on the progress of FSG calls. The names of callers may be passed to the incident ground by telephone to aid identification. Contact can be established through the officer of the watch at control.
27
7.8 Control has a “Command unit critical” phone line which has a higher priority than calls to the officer of the watch. This number is programmed into CU phones and must only be used for
passing life | critical information.
28
7.9 At large incidents a search coordinator may be established. It is vital that information and updates on FSG calls are passed to the officer performing this role. Their priorities and allocation of resources will be significantly affected by the development and outcome of FSG calls. The search coordinator should also keep the dedicated officer dealing with
FSG calls informed of results of their searches and any rescues performed.
29
7.10 All actions taken on the incident ground to resolve the situation must be relayed
back to control whilst a FSG call is still in progress. This is so that control can pass information which may be beneficial to the caller e.g. a crew are en-route.
30
7.11 Document storage is the responsibility of
the IC. Policy Number 541 - Command support at | incidents provides guidance.
31
8.1 Control officers will always use the four principles of
Escape, Assess, Protect and Rescue to provide | guidance to FSG callers.
32
8.7 In exceptional circumstances an IC may consider informing control that their advice to FSG callers should be altered e.g. to attempt to leave their property. The IC should remember that this advice may be contrary to
National Policy for control staff on FSGs and liaison with the officer in charge at control will be required for agreement to change the prescriptive advice.
33
9.1 It is vital that control is kept informed of the actions being taken to
resolve each FSG call. The fact that control is aware of the actions being carried out on the incident ground will greatly enhance the advice given to FSG callers.
34
9.2 Informative messages from the incident ground should also contain an update on progress relating to
those specific FSG calls by both the flat/house number to avoid confusion.
35
9.3 The outcome of every FSG call must be
communicated to control.
36
9.4 Recorded communication methods between control and the Incident ground are as follows:
• Appropriate main scheme Firelink radio channel. • If control has resources then M2FH FLON-OPS-01 could be used to free up the main scheme if there are a large number of FSG calls. • Brigade mobile phone. • Fixed phones on CU. • CSS conferencing facility. • Command unit critical phone line – only for life critical information. • CU fax.
37
10.2 Managers at control and on the incident ground should put in measures to minimise the impact of the FSG call on staff. Managers should also ensure that
individual debriefs take place to identify the | actions taken and any areas that may be improved.
38
Message from Control eg
E351 from M2FS priority, fire survival guidance call information. E351 from M2FS fire survival guidance caller in flat 61, 2 persons in a maisonette, in rear bedroom access by front door on 5th floor, premises filling with smoke, above scene of fire, advised to stay by window, call received at 2300. Additional information bedroom window faces London Bridge over. E351 repeats message back to control.
39
Messages from the incident ground eg
M2FS from E351 from WM Smith at 41 Westfield Towers, 5 roomed maisonette on 4th and 5th floors 75% alight, dry riser, 2 jets, BA in use. One BA crew sent to flat 61 Tactical Mode Oscar over. M2FS from E351 from WM Smith at 41 Westfield Towers, reference flat 61. One adult female and one child rescued from flat 61 by BA crew via internal staircase, suffering from smoke inhalation Tactical Mode Oscar over.