ch2 Flashcards
palms and handshakes
biggest sign of submissiveness
humans show their hands, dogs show their throats
when people lie
- men body language can be obvious
- women try to look busy
- salesmen take advantage of this one
law of cause and effect
body language itself can change your attitude
palm power gestures
1) palm up
2) palm down
3) palm closed finger pointed
palm up gesture
submissive non threatening. “no weapons”
palm down gesture
project immediate authority
pointed finger gesture
- tries to beat ppl into submission with “symbolic club”.
- brings negativity
OK gesture
-use OK gesture instead of pointed finger, less agressive
three basic attitudes you can transmit when you meet someone
1) dominance - he is trying to dominate
2) submission - he is submissive, i can dominate
3) equality - i am confortable
dominance in a handshake
take control so your palms are down
submissive handshake
your palms are up. good for apologies
equal handshake
both palms are vertical. use same pressure as other person
disarming a handshake
1) put left foot forward and grab
2) put right foot forward
3) step to your left and twist
the double hander handshake
more intimate, use only when you could do a hug
use of a two handed shake
convey sincerity or empathy. use only on people you know well already