Ch 2. Review

Question 1

You have identified all the key stakeholders on the project. You’ve listed their names, departments, interests in the project, and level of influence. What have you created? Choose two.

A. A project request

B. A stakeholder matrix

C. An artifact

D. A business case

E. A high-level scope definition

Answer 1

B. A stakeholder matrix

C. An artifact

A stakeholder matrix includes the stakeholder name, department, contact information, role on the project, needs, concerns, interests, level of involvement on the project, level of influence over the project, and notes for your own reference. A stakeholder matrix is an artifact.

Question 2

This person is responsible for authorizing the project to begin and for signing the project charter.

A. Project sponsor

B. Executive in the organization who requested the project

C. Project champion

D. Project manager

Answer 2

A. Project sponsor

The project sponsor authorizes the project to begin and approves and signs the project charter.

Question 3

This team member assists the project manager with administrative functions.

A. Project management office

B. Project scheduler

C. Project coordinator

D. Project sponsor

Answer 3

C. Project coordinator

The project coordinator assists the project manager with administrative functions on the project.

Question 4

A key responsibility of the project manager includes informing this person of changes, status, conflicts, and issues on the project.

A. The project requestor

B. The project sponsor

C. The project champion

D. The most influential project stakeholder

Answer 4

B. The project sponsor

A key responsibility of the project manager is informing the sponsor of changes, status, issues, and conflicts on the project. The project requestor and stakeholders should be informed as well, but an important aspect of the project manager’s role involves informing the sponsor and keeping them updated.

Question 5

Which of the following does a PMO provide? Choose three.

A. High-level scope definition

B. Business case

C. Tools

D. Governance process

E. Change control

F. Templates

Answer 5

C. Tools

D. Governance process

F. Templates

The PMO provides standards and practices for the organization including tools, templates, and governance processes.

Question 6

Which stakeholder assigns employees to the project?

A. Project manager

B. Functional manager

C. Customer

D. Sponsor

Answer 6

B. Functional manager

The functional manager provides and assigns employees to work on the project. The project manager is accountable for overseeing the work required to complete the project. The customer is the person or group that is the recipient of the product or service created by the project. The project sponsor champions the project throughout the organization and acts as an advisor to the project manager.

Question 7

The project sponsor (who is also the project champion in this question) provides which of these functions to the project? Choose three.

A. Preparing the stakeholder matrix

B. Marketing the project

C. Removing roadblocks

D. Assigning project team members

E. Defines the business justification

F. Responsible for artifacts

Answer 7

B. Marketing the project

C. Removing roadblocks

E. Defines the business justification

The project sponsor/champion approves funding, approves the project charter, markets the project benefits, removes roadblocks, and defines the business justification for the project.

Question 8

The high-level scope definition describes which of the following?

A. Reason for the project

B. High-level deliverables of the project

C. Objectives of the project

D. All of the above

Answer 8

D. All of the above

The high-level scope definition describes the reason for the project, its objectives, and the high-level deliverables.

Question 9

You are the project manager and have hired a team member to provide cross-functional coordination, check for quality, and assist you with documentation. What role does this person hold?

A. Project scheduler

B. PMO team member

C. Project coordinator

D. Project team member

Answer 9

C. Project coordinator

The project coordinator is responsible for supporting the project manager, providing cross-functional coordination, documentation, time and resource scheduling, and checking for quality.

Question 10

You receive a confusing request from the marketing department to develop a new product campaign. What is the first step you should take?

A. You meet with the marketing person to identify and clarify the request.

B. You write the project charter.

C. You submit a request to the project selection committee.

D. You request the finance department to do a cost-benefit analysis

Answer 10

A. You meet with the marketing person to identify and clarify the request.

You must clarify the project request to determine exactly what the marketing person needs. You need to understand the problem that needs to be addressed so that you can define the high-level requirements and write the project charter.

Question 11

Jack is a key stakeholder on the project. He’s a big believer in the benefits of the project and provides enthusiasm, energy, communication, and motivation for your project. What is Jack’s role?

A. Project stakeholder

B. Project champion

C. Project team member

D. Business analyst

Answer 11

B. Project champion

The project champion is someone who understands the goals of the project and serves as a voice of enthusiasm throughout the organization regarding the benefits of the project.

Question 12

You’re working on a project to develop a client-server application. Your company’s collections department will equip their field personnel with wireless tablet PCs that will connect with the server and database. You work for the PMO and are managed by the director of administrative services. The IT department is managed by the director of IT. The telecommunications segments are managed by the director of telecommunications. Who is the project sponsor?

A. Manager of collections

B. Director of administrative services

C. Director of IT

D. Director of telecommunications

E. Not enough information

Answer 12

E. Not enough information

The project sponsor is an individual who is authorized to provide funding and resources necessary to bring about the deliverables of the project. In this question, there isn’t enough information to make a good decision about identifying the project sponsor.

Question 13

These people manage quality assurance, scope, risk, budget, and time.

A. Project team members

B. Project coordinators

C. Project schedulers

D. Project manager

Answer 13

D. Project manager

The project manager manages quality assurance, scope, risk, budget, and time, and is also responsible for artifacts.

Question 14

This stakeholder is the recipient of the product or service created by the project.

A. Sponsor

B. Customer

C. Client

D. B and C

E. All of the above

Answer 14

D. B and C

The project customer, also known as a client, is the recipient of the product or service of the project.

Question 15

Project team members are responsible for several aspects of the project. Choose three.

A. Contribute deliverables according to the schedule

B. Set standards and practices

C. Cross-functional coordination

D. Provide input and requirements

E. Estimate task durations

F. Estimate costs

Answer 15

A. Contribute deliverables according to the schedule

E. Estimate task durations

F. Estimate costs

Project team members contribute expertise to the project, contribute deliverables according to the schedule, estimate task durations, and estimate costs and dependencies.

Question 16

Rahul is a key resource for your project. You’ve worked with him on past projects and have identified him as one of the team members for this project. Some of Rahul’s duties will include reporting on schedule performance, obtaining task status from team members, communicating timelines, and communicating changes to timelines. What is Rahul’s role on this project?

A. Project scheduler

B. Project manager

C. Project coordinator

D. PMO team member

Answer 16

A. Project scheduler

Project schedulers are responsible for developing and maintaining the project schedule, communicating the timeline and changes to the timeline, reporting on schedule performance, and obtaining task status from resources.

Question 17

Your project team members and key stakeholders are confused about the project you are all working on. What is the most compelling reason for this?

A. The problem or need generating the project request was not defined.

B. The project sponsor has not signed the project request authorizing it to begin.

C. The business case is not well documented.

D. The project team members don’t understand their roles and responsibilities.

Answer 17

A. The problem or need generating the project request was not defined.

The project manager should take the time to define the problem or need generating the project request and document this in the high-level scope definition. It could be that the business case was not well defined, but the reason for that is also because the problem or need was not well defined.

Question 18

The governance processes for project management are well established in your organization. Who established these processes?

A. Project team

B. Project manager

C. Sponsor

D. PMO

Answer 18

D. PMO

The PMO establishes governance processes for projects as well as providing tools, templates, and more for managing projects.

Question 19

This component of the project request describes the project objectives, the high-level deliverables, and the reason for the project.

A. Project request justification

B. High-level deliverables definition

C. High-level scope definition

D. High-level goals and objectives definition

Answer 19

C. High-level scope definition

The project description describes the characteristics of the product, service, or result of the project. The project description is documented as part of the process of defining high-level scope.

Question 20

Which of the following are true regarding the project baseline? Choose four.

A. The project baseline is approved by the project manager.

B. The project baseline includes the approved project scope.

C. The project baseline includes the approved business justification.

D. The project baseline includes the approved project quality plan.

E. The project baseline includes the approved project request.

F. The project baseline includes the approved project schedule.

G. The project baseline is approved by the project sponsor.

Answer 20

B. The project baseline includes the approved project scope.

D. The project baseline includes the approved project quality plan.

F. The project baseline includes the approved project schedule.

G. The project baseline is approved by the project sponsor.

The project baseline includes the approved schedule, cost, scope, and quality plans and documents and is approved by the project sponsor. The project baseline is then used to measure performance as the project progresses. You can refer back to the project baseline at any time to determine whether you are on schedule, within scope, and within budget, and to determine whether the quality standards are on target.