AppleCare for Mac

Question 1

Service and Support?

Answer 1

• Direct access to Apple experts
• Global repair coverage
• Onsite repair for desktop computers
• Mail-in repair for portable computers and apple displays
• Carry-in repair

Question 2

Hardware Coverage for Mac computer?

Answer 2

• Mac computer
• Included accessories
• Apple memory (RAM)
• airports/capsule
• USB super drive
• Apple display

Question 3

What’s covered (display)?

Answer 3

• your Apple display
• built-in camera, mic and speakers
• included power cord

Question 4

Software support included?

Answer 4

• using osx system
• quick how-to questions about iLife and iWork
• connecting to printers and AirPort networks
• connecting to Mac
• using audio
• video chatting