9 Project Resource Management Flashcards

1
Q

Project Resource Management: Overview

A

Stakeholders who make up the project team

Team resources - varied skill sets, assigned part or full time, added/removed from project as it progresses

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2
Q

Project Resource Management: Key Concepts

A

PM should be a leader and manager
Engage the team members to help with planning and decision making (^motivation with more involvement)
PM to develop team skills and competencies
Team influences: environment, geographical, communications, org. change man.

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3
Q

Project Resource Management: Emerging Trends

A
Collaboration and empowering
Resource Management Methods: lean management, just in time manufacturing, Kaizen, total productive maintenance, theory of constrains
Emotional Intelligence
Self-organizing team
Virtual teams/distributed teams
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4
Q

Project Resource Management: Processes

A
Plan Resource Management P
Estimate Activity Resources P
Acquire Resources E
Develop Team E
Manage Team E
Control Resources M
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5
Q

Plan Resource Management: Inputs

A
Project Charter
Project Management Plan
- Quality management
-scope baseline
Project Documents
- project schedule
- requirements documentation
- risk register
- stakeholder register
EEF/OPA
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6
Q

Plan Resource Management: T/T

A
EJ
Data representation
-hierarchical charts
- responsibility assignment matrix
- text-oriented formats
Organizational theory
Meetings
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7
Q

Plan Resource Management: Outputs

A
Resource management plan
- identification of resources
- acquiring resources
- roles and responsibilities
--> responsibility - assigned duties and work
--> competence - skill and capacity
Project organization charts
Project team resource management
Training
Team Development
Resource Control
Recognition plan
Team Charter
Project Documents updates
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8
Q

Three types of data representation:

A
Hierarchical charts(WBS, work pkg; OBS, org chart; RBS, team and physical resources)
Assignment Matrix (RACI)
Text-oriented formats
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9
Q

Hierarchical charts

A
WBS
OBS (organizational breakdown structure)
Resource breakdown structure
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10
Q

Assignment Matrix

A
RAM = project resources assigned to each work package
RACI = responsible, accountable, consult, inform)
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11
Q

Text-oriented

A

for detailed descriptions of team responsibilities

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12
Q

Estimate Activity Resources Overview

A

Planning

estimating team resources and the type and quantities of materials, equipment and supplies for project work

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13
Q

Plan Resource Management Overview

A

Planning

defining how to estimate, acquire, manage and use team and physical resources

Type, quantity and timing of resources/materials
done many times throughout

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14
Q

Estimate Activity: Inputs

A
Project Management Plan
- resource
- scope baseline
Project Documents
- Activity attributes
- activity list
- Assumption log
- cost estimates
- resource calendars
- risk register
EEF/OPA
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15
Q

Estimate Activity: T/T

A

EJ
Bottom Up estimating (from activity level up)
Analogous Estimating (past and similar, fast)
Parametric Estimating (calculated based on past)
Data Analysis (alternative analysis)
PMIS
Meetings

LoE- level of effort

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16
Q

Estimate Activity: outputs

A
resource requirements
Basis of Estimates
Project documents updates
- activity attributes
- assumption log
-LL
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17
Q

Acquire Resources Overview

A

Executing

Outlining and guiding the selection, assign to activities

obtaining team members, facilities, equipment, materials, supplies and other resources

resources can be internal or external (external acquired through procurement)

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18
Q

Acquire Resources: Inputs

A
Project management plan
- resource management plan
- procurement management plan
- cost baseline
Project documents
- project schedule
- resource calendars
- resource requirements
- stakeholder register
EEF/OPA
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19
Q

Acquire Resources: T/T

A
Decision Making
Interpersonal and team skills
Pre-assignment (selected in advance)
Amplify Learning 
Virtual teams
20
Q

Decision Making selection criteria

A
availability
cost 
ability
experience
knowledge
skills
attitude
international factors
21
Q

Acquire Resources: Outputs

A
Physical Resource Assignments
Project team assignments
Resource Calendars
Change Requests
Project Management plan updates
Project Document Updates
- LL
- Project schedule
- RBS
- resource requirements
- risk register
-stakeholder register
EEF/OPA
22
Q

Develop Team Overview

A

Executing

improving competencies, team member interaction and overall team environment

Improve teamwork, people skills and competencies and motivation

23
Q

Develop Team: Inputs

A
Project Management Plan
- resource management plan
Project documents
- LL
- Project schedule
- project team assignments
- resource calendars
- team charter
EEF/OPA
24
Q

Behaviours for high team performance:

A

using open and effective communication
creating team-building opportunities
developing trust among team members
managing conflicts in a constructive manner
encouraging collaborative problem solving and
encouraging collaborative decision making

25
Q

Tuckman Ladder

A
Forming
Storming
Norming
Performing
Adjourning
26
Q

Develop Team: Inputs

A
Project Management Plan
Project documents 
- LL
- project schedule
- project team assignments
- resource calendars
- team charter
EEF/OPA
27
Q

Develop Team: T/T

A
Colocation (most or all of the team at the same location)
Virtual Teams
Communication technology
- shared portal
- video conferencing
- audio conferencing
- email/chat
Interpersonal and Team Skills
- conflict management
- influencing
- motivation
- negotiation
- Team building
Recognition and Rewards
Training
Individual and Team assessments
Meetings
28
Q

Develop Team: Outputs

A
Team performance assessments
Change requests
Project Management plan updates
Project Documents Updates
- LL
- project schedule
- project team assignments
- resource calendars
- team charter
EEF/OPA
29
Q

Manage Team Overview

A

Executing

tracking team member performance, providing feedback, resolving issues and managing team changes

30
Q

Manage Team: Inputs

A
Project Management Plan
Project Documents
- Issue log
- LL
- Project team assignments
- Team charter
Work Performance Reports
Team Performance Assessments
EEF/OPA
31
Q

Manage Team: T/T

A
interpersonal and team skills
- conflict management
- decision making
- emotional intelligence
- influencing
-leadership
PMIS
32
Q

Conflict Management techniques

A
Withdraw/avoid
Smooth/accommodate
Compromise/reconcile
Force /direct
collaborate/problem solve
33
Q

Key influencing skills:

A

ability to be persuasive
clearly articulating points and positions
high levels of active and effective listening skills
awareness of and consideration for the various perspectives
gathering relevant information to address issues and reach agreements while maintaining mutual trust

34
Q

Manage Team: Outputs

A
Change Requests
Project Management plan updates
- resource management plan
- schedule baseline
- cost baseline
Project documents updates
- issue log
- LL
- project team assignments
EEF/OPA
35
Q

Lean Resource Management

A
Eliminate Waste
Empower the team
Deliver fast
Optimize the whole
Build quality in
Defer decisions
Amplify Learning
36
Q

RAM

A

Responsibility Assignment Matrix

cross references team members with assigned work packages/activities

37
Q

RACI

A

Responsible
Accountable (only one person)
Consult
Inform

38
Q

Maslow’s Hierarchy of Needs

A
Self-actualization
Esteem
Social
Safety
Physiological
39
Q

7 sources of conflict

A
  1. schedules
  2. project priorities
  3. resources
  4. technical opinions
  5. administrative procedures
  6. cost
  7. personality
40
Q

Plan Resource Management overview

A

Defines approach/level management

How to: estimate, acquire, manage resources

Check resource availability: inside vs. outside

41
Q

Resource Management Plan contains:

A
ID resources
Acquiring
Roles and responsibilities (role, authority, responsibility, competence)
Project Org chart
Training 
Recognition Plan
42
Q

McClelland’s need theory

A

Motivated by achievements, affiliation or power

43
Q

Control Resources overview

A

Physical resources assigned and allocated as planned; available when required

Check planned vs. actual (corrective action if req)

44
Q

Control Resources: Inputs

A
PM plan
- resource plan
Projects documents
Work performance data
Agreements
OPA
45
Q

Control Resources: t/t

A
Data analysis
-alternative analysis
-cost-benefit
-performance review
-trend analysis
Problem solving
Interpersonal and team skills
PMIS
46
Q

Control Resources: Outputs

A