Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

SHRM CP - Glosary > ALL > Flashcards

ALL Flashcards

1
Q

Basic beliefs, attitudes, values, behaviors, and customs shared and followed by members of a group, which give rise to the group’s sense of identity.

A

Culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Progression through a series of employment stages characterized by relatively unique issues, themes, and tasks.

A

Career development

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Preparing, implementing, and monitoring employees’ career paths, with a primary focus on the goals and needs of the organization.

A

Career management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Actions and activities that individuals perform in order to give direction to their work lives.

A

Career planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Statement of an organization’s ability to meet its current and short-term obligations, showing incoming and outgoing cash and cash reserves in operations, investments, and financing.

A

Cash flow statement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

An organizational structure that leverages staff expertise in certain areas to improve the entire organization’s strategic performance.

A

Center of excellence (COE)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Line of authority within an organization.

A

Chain of command

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Legal system based on written codes (laws, rules, or regulations).

A

Civil law

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

First comprehensive U.S. law making it unlawful to discriminate on the basis of race, color, religion, sex, or national origin.

A

Civil Rights Act of 1964

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

U.S. act that expands the possible damage awards available to victims of intentional discrimination to include compensatory and punitive damages; gives plaintiffs in cases of alleged discrimination the right to a jury trial.

A

Civil Rights Act of 1991

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Style of computing in which scalable IT-enabled capabilities are delivered as a service using Internet technologies.

A

Cloud computing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Focused, interactive communication and guidance intended to develop and enhance on-the-job performance, knowledge, or behavior.

A

Coaching

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Principles that guide decision making and behavior in an organization.

A

Code of conduct

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Form of corporate governance that requires a typical management board and a supervisory board and that allows management and employees to participate in strategic decision making.

A

Codetermination

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Situation in which an organization shares responsibility and liability for their alternative workers with an alternative staffing supplier; also known as joint employment.

A

Co-employment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Process by which management and union representatives negotiate the employment conditions for a particular bargaining unit for a designated period of time

A

Collective bargaining

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Legal system in which each case is considered in terms of how it relates to legal decisions that have already been made; evolves through judicial decisions over time.

A

Common law

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Concept that jobs filled primarily by women that require skills, effort, responsibility, and working conditions comparable to similar jobs filled primarily by men should have the same classifications and salaries.

A

Comparable worth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Pay rate divided by the midpoint of the pay range.

A

Compa-ratio

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

All financial returns (beyond any tangible benefits payments or services), including salary and allowances.

A

Compensation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Short but broad statement documenting an organization’s guiding principles and core values about employee compensation.

A

Compensation philosophy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Clusters of highly interrelated attributes, including knowledge, skills, and abilities (KSAs), that give rise to the behaviors needed to perform a given job effectively.

A

Competencies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

State of being in accordance with all national, federal, regional, and/or local laws, regulations, and/or other government authority requirements applicable to the places in which an organization operates.

A

Compliance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Method of nonbinding dispute resolution by which a neutral third party tries to help disputing parties reach a mutually agreeable decision; also called mediation

A

Conciliation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Treatment of personal information that has been disclosed to another person or organization.

A

Confidentiality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Situation in which a person or organization may benefit from undue influence due to involvement in outside activities, relationships, or investments that conflict with or have an impact on the employment relationship or its outcomes.

A

Conflict of interest

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

U.S. act that provides individuals and dependents who may lose health-care coverage with opportunity to pay to continue coverage.

A

Consolidated Omnibus Budget Reconciliation Act (COBRA)

28
Q

Form of corrective discipline that implements increasingly severe penalties for employees.

A

Constructive discipline

29
Q

Protocol that an organization implements when an identified risk event occurs.

A

Contingency plan

30
Q

Varying ways an organization can create value, looking beyond traditional profit measures of revenue and expenses; includes such areas as philanthropy, volunteerism, corporate-sponsored community programs, social change, sustainability, corporate governance, employee rights, and workplace safety.

A

Corporate social responsibility (CSR)

31
Q

Arrangement in which an enterprise and a vendor share different tasks within a larger complex, often strategic responsibility.

A

Cosourcing

32
Q

Pay adjustment given to eligible employees regardless of performance or organizational profitability; usually linked to inflation.

A

Cost-of-living adjustment (COLA)

33
Q

Defensive behavior that occurs when an organization recruits a diverse workforce but, consciously or otherwise, promotes assimilation rather than inclusion.

A

Covering

34
Q

Capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts.

A

Cultural intelligence

35
Q

Performance management tool that depicts an organization’s overall performance, as measured against goals, lagging indicators, and leading indicators.

A

Balanced scorecard

36
Q

Statement of an organization’s financial position at a specific point in time, showing assets, liabilities, and shareholder equity.

A

Balance sheet

37
Q

Process by which an organization identifies performance gaps and sets goals for performance improvement by comparing its data, performance levels, and/or processes against those of other organizations.

A

Benchmarking

38
Q

Mandatory or voluntary payments or services provided to employees, typically covering retirement, health care, sick pay/disability, life insurance, and paid time off.

A

Benefits

39
Q

Proposal presented to a legislative body for possible enactment as a statute.

A

Bill

40
Q

Planned approach to learning that includes a combination of instructor-led training, self-directed study, and/or on-the-job training.

A

Blended learning

41
Q

Factor (such as religion, gender, national origin, etc.) that is reasonably necessary, in the normal operations of an organization, to carry out a particular job function.

A

Bona fide occupational qualification (BFOQ)

42
Q

Exchange of anything of value to gain greater influence or preference.

A

Bribery

43
Q

Combining several salary grades or job classifications with narrow pay ranges into one band with a wider salary spread.

A

Broadbanding

44
Q

U.S. court ruling that distinguished between supervisor harassment that results in tangible employment action and supervisor harassment that does not.

A

Burlington Industries, Inc. v. Ellerth

45
Q

Presentation to management that establishes that a specific problem exists and argues for a proposed solution.

A

Business case

46
Q

Ability to use information to gain a deeper understanding of an organization and make sound business decisions.

A

Business intelligence

47
Q

Money an organization owes its vendors and suppliers.

A

Accounts payable

48
Q

Money an organization’s customers owe the organization.

A

Accounts receivable

49
Q

Communication technique to increase the engagement between communicators and their audiences. It involves two-way communication and attention to nonverbal signs that indicate interest and reactions to the message and speaker.

A

Active listening

50
Q

Amendments to U.S. Americans with Disabilities Act covering the definition of individuals regarded as having a disability, mitigating measures, and other rules to guide the analysis of what constitutes a disability.

A

ADA Amendments Act (ADAAA)

51
Q

Instructional systems design framework consisting of five steps that guide the design and development of learning programs.

A

ADDIE model

52
Q

Type of discrimination that results when a policy that appears to be neutral has a discriminatory effect; also known as disparate impact.

A

Adverse impact

53
Q

Data-sorting technique in which a group categorizes and subcategorizes data until relationships are clearly drawn.

A

Affinity diagramming

54
Q

U.S. act that prohibits discrimination in the workplace on the basis of age.

A

Age Discrimination in Employment Act (ADEA)

55
Q

Umbrella term for the various approaches and techniques, other than litigation, that can be used to resolve a dispute.

A

Alternative dispute resolution (ADR)

56
Q

Modification of the U.S. Constitution or a U.S. law.

A

Amendment

57
Q

U.S. act that prohibits discrimination against a qualified individual with a disability because of his/her disability.

A

Americans with Disabilities Act (ADA)

58
Q

Expected monetary loss for an asset due to a risk over a one-year period; calculated by multiplying single loss expectancy by annualized rate of occurrence.

A

Annualized loss expectancy (ALE)

59
Q

Software application that automates organizations’ management of the recruiting process (such as accepting application materials, screening applicants, etc.).

A

Applicant tracking system (ATS)

60
Q

Related to technical skills training; often a partnership between employers and unions.

A

Apprenticeship

61
Q

Method of dispute resolution by which disputing parties agree to be bound by the decision of one or more impartial persons to whom they submit their dispute for final determination.

A

Arbitration

62
Q

Ability of a computer to imitate human thought and behavior.

A

Artificial intelligence (AI)

63
Q

Assessment tools that provide candidates a wide range of leadership situations and problem-solving exercises.

A

Assessment centers

64
Q

Financial, physical, and sometimes intangible properties an organization owns.

A

Assets

65
Q

Employees who work outside their home countries.

A

Assignees

66
Q

People who learn best by relying on their sense of hearing.

A

Auditory learners

SHRM CP - Glosary (10 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions