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RT 200 > 3. Hospital Organization > Flashcards

3. Hospital Organization Flashcards

1
Q

Components of Organization

A

Task, People, Structure, Technology

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2
Q

This component can be defined as a mission or purpose of the existence of an organization. Every organization is having a purpose of existence that is accomplished by producing certain goods and services as an output

A

Task

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3
Q

The workforce or human part of organization that performs different operations in the organization.

A

People

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4
Q

Is the basic arrangement of people in the organization

A

Structure

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5
Q

The intellectual mechanical processes used by organization to transform inputs into products or services.

A

Technology

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6
Q

a graphic representation of the structure of an organization, showing the relationships of the positions or jobs within it.

A

Organization Chart

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7
Q

is the study of general and fundamental problems, such as those connected with reality, existence, knowledge, values, reason, mind, and language.

A

Philosophy

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8
Q

is distinguished from other ways of addressing such problems by its critical, generally systematic approach and its reliance on rational argument

A

Philosophy

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9
Q

The word “philosophy” comes from the Ancient Greek

A

Philosophia

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10
Q

“love of wisdom”

A

Philosophia

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11
Q

is defined as an explanation of the systems of beliefs that determine how a mission or a purpose is to be achieved. States the beliefs, concepts and principles of an organization.

A

Statement of Philosophy

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12
Q

Five Ps

A

Purpose, Philosophy, Priorities, Practices, Projections

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13
Q

reflect the ideal image of the organization in the future.

A

Vision Statements

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14
Q

defines the organization’s purpose and primary objectives. Its prime function is internal – to define the key measure or measures of the organization’s success – and its prime audience is the leadership team and stockholders.

A

Mission Statements

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15
Q

define the organization’s basic philosophy, principles and ideals. They also set the ethical tone for the institution.

A

Value Statements

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16
Q

CDU Core Values

A

Competence, Dedication, Uprightness, Compassion, Accountability, Respectfulness, Excellence, Service

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17
Q

the process or activity of running a business, organization, etc.

A

Administration

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18
Q

Administrative Services

A 
Governing Board,  
Hospital Administration, 
Admissions, 
Information systems,  
Procurement, 
Accounting,  
Support Services, 
Human Resources,
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19
Q

Types of Hospital Admissions

A

Elective Admission, Emergency Admission, Same-day Surgery, Holding Unit or Observation Admission, Direct Admission

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20
Q

Factors that influence this decision for admission include the following:

A
  • Need for immediate workup
  • Diagnosis
  • Treatment plan
  • Need for further evaluation
  • Hospital bed availability
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21
Q

Hospital admission means

A

Full Stay,
Surgicenter with Short Stays,
Outpatient Admission

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22
Q

Types of Health Information System

A

Subject and Task-based Health Information Systems,
Strategic or Operational Health Information Systems,
Clinical and Administrative Health information Systems,
Patient Administration System,
The Electronic Health Record and Patient Health Record,
Financial and Clinical Health Information Systems,
Decision Support Health Information Systems

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23
Q

Benefits of automation in support services:

A
  • Lowers operating costs
  • Standardizes delivery quality and timing
  • Allows facilities management to track delivery volume and timing for process improvement
  • Minimizes damage to facilities and employees from manual cart movement
  • Improves infection control measures and facility cleanliness
  • Increases productivity
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24
Q

The division of clinical support services comprises of the following services:

A
  • Pharmacy and medicines management
  • Therapies (occupational therapy & physiotherapy)
  • Dietetics
  • Transport
  • Contact Center
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25
Q

a board that manages the affairs of an institution

A

Governing Board

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26
Q

A _______ serving on a hospital governing board has a key role to help establish strategic goals aimed toward quality improvement and patient safety. Generally aren’t expected to manage operations or work directly with employee.

A

Trustee

27
Q

is the management of the hospital as a business. Is made up of medical and health services managers – sometimes called health care executives and health care administrators – and their assistants. Is a phrase used to describe those professionals who choose to be a part of upper management in organized hospitals.

A

Hospital Administration

28
Q

The admission itself may be delayed until a time is convenient for both the patient and your doctor.

A

Elective Admission

29
Q

In most cases, the patient will come to the hospital’s admitting office.

A

Elective Admission

30
Q

The patient may be instructed go to the hospital several days in advance for lab work, X-rays, ECGs, or other prescreening tests.

A

Elective Admission

31
Q

This occurs through the emergency department. The patient may be admitted to a floor, a specialized unit (for example, the medical or surgical intensive care unit), or a holding (observation) unit.

A

Emergency Admission

32
Q

Technically, this is not an admission.
Your doctor will schedule a procedure that will be performed at the
hospital.

A

Same-day Surgery

33
Q

You are discharged home the same day after you recover from the procedure

A

Same-day Surgery

34
Q

This admission often takes place through the emergency department.

A

Holding Unit or Observation Admission

35
Q

In this case, the patient is admitted for diagnostic testing.

A

Holding Unit or Observation Admission

36
Q

Unless something shows up positive, the patient will be discharged within 24-48 hours

A

Holding Unit or Observation Admission

37
Q

The patient had spoken to or seen the doctor, who evaluates the need for admission.

A

Direct Admission

38
Q

is an organized system for the collection, organization, storage and communication of information. More specifically, it is the study of complementary networks that people and organizations use to collect, filter, process, create and distribute data.

A

Information Systems

39
Q

is a group of components that interact to produce information. It focuses on the internal rather than the external. Can also be described as a combination of hardware, software, data, business process and functions which can be used to increase efficiency and management of an organization.

A

Information Systems

40
Q

is an element of health informatics that focuses mainly on the administrational needs of hospitals. In many implementations, a it is a comprehensive, integrated information system designed to manage all the aspects of a hospital’s operation, such as medical, administrative, financial, and legal issues and the corresponding processing of services.

A

Hospital Information System

41
Q

Is essentially a computer system that can manage all the information to allow health care providers to do their jobs effectively. These systems have been around since they were first introduced in the 1960s and have evolved with time and the modernization of healthcare facilities.

A

Hospital Information System

42
Q

Is related to any type of health care organization (patient or healthcare professionals), whereas the task-based health information system is associated with particular tasks (admissions/ discharge system or operating theatre).

A

Subject and Task-based Health Information Systems

43
Q

Is one of the most common methods of classifying the health information. At every level of this health information pyramid, provisions are made for information systems dealing specifically with that type of information.

A

Strategic or Operational Health Information Systems

44
Q

provides information in the form of hospital episode statistics and its reports to the DOH.
It can be regarded as an administrative system because it is designed to make provision for retrospective data entry (here patient information is generally entered after their discharge) and to provide details for each care episode.

A

Patient Administration System

45
Q

Is an essential type of health information system. Therefore a common and open standard is necessary.

A

The Electronic Health Record and Patient Health Record

46
Q

It allows easy access to patient costing and helps in monitoring a patient’s usage of different departments. This is done by tagging the various deliverables (recorded in the clinical system management) with their associated prices. But it must be noted that most costing is done on the basis of estimation as per apportioning the whole costs retrospectively (more frequently as per the previous years’ costs). They have the capacity of invoicing as well as following up any nonpayment incident. Thus, such a system becomes an integral part of hospitals and clinics for smooth operation.

A

Financial and Clinical Health Information Systems

47
Q

Is a well-acclaimed phrase and is usually related to artificial intelligence. Fundamentally, the system used to get the computer attempting to perform parts of the processing usually done by the user after converting the data into clinically relevant information.

A

Decision Support Health Information Systems

48
Q

It is practically impossible to develop a clinical system

that is not dependent on various types of administrative data.

A

Clinical and Administrative Health information Systems

49
Q

Is the process of finding, agreeing terms and acquiring goods, services or works from an external
source, often via a tendering or competitive bidding process. The process is used to ensure the buyer receives goods, services or works at the best possible price, when aspects such as quality, quantity, time, and location are compared.
Corporations and public bodies often define processes intended to promote fair and open competition for their business
while minimizing risk, such as exposure to fraud and collusion.

A

Procurement

50
Q

generally involves making buying decisions under conditions of scarcity. If good data is available, it is good practice to make use of economic analysis methods such as cost-benefit analysis or cost-utility analysis.

A

Procurement

51
Q

involves the process of selecting vendors, establishing payment terms, strategic vetting, selection, the negotiation of contracts and actual purchasing of goods. Is concerned with acquiring (procuring) all of the goods, services, and work that is vital to an organization. Is, essentially, the overarching or umbrella term within which purchasing can be found.

A

Procurement

52
Q

is a particular system of accounting which accumulates, communicates and interprets historical and projected economic data that are useful for the purpose of ascertaining the financial position and operating results of a hospital.

A

Hospital Accounting

53
Q

It is also known as Income and Expense Statement. It expresses the results of operation of the hospital and its form depends on the requirements of the management. The statement should also reveal the comparative figures of both the current year and the previous year. Form of statement have to be made in such a way that current month of this year may be compared with the same month in the previous year, or, comparison may be made between
actual and budgeted figures.

A

Income Statement

54
Q

All expenditures which are made for the acquisition of fixed assets in order to run the hospital. Although they are used constantly, their value retains over a long period of time. In other words, if the benefit of expenditure is likely to be long run, such expenditure may be treated as a capital expenditure.

A

Capital Expenditure

55
Q

Income, especially when of a company or organization and of a substantial nature.

A

Revenue

56
Q

These departments keep things running

smoothly. And when things are running well, patients receive better care.

A

Health System Support Services,
Environmental Services,
Facilities Management

57
Q

are responsible for everything from cleanliness to equipment maintenance to the all important patient presentation: helping people in need of care feel comfortable and welcome.

A

Support Service Departments

58
Q

is key when it comes to maintaining effective services, attracting talented employees, and promoting a positive, professional atmosphere and workplace safety.

A

Human Resource Management

59
Q

is the process of hiring and developing employees
so that they’re more useful to both their specific fields of work and the organization as a whole. This process includes recruiting, training, and evaluating employees; analyzing jobs; communicating with staff members; and managing salaries.

A

HRM in the Hospital Industry

60
Q

The function is to ensure treatment, diagnosis and wellness of the patients.

A

Medical Services and Clinical Services

61
Q

is a professional who practices medicine, which is
concerned with promoting, maintaining, or restoring health through the study, diagnosis, and treatment of disease, injury, and other physical and mental impairments.

A

Physicians

62
Q

a medical practitioner, medical doctor, or simply doctor

A

Physicians

63
Q

Physicians may focus their practice on certain disease categories, types of patients and methods of treatment—known as _______

A

Specialties

RT 200 (8 decks)

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