9.3 Social Psychology Flashcards
(17 cards)
what are advantage’s of individual responsibility
an engineer clearly understands assigned tasks
a strong incentive to do the work correctly
what is the disadvantage of having an individual responsibility
can undermine the importance of working together
what is the advantages of group responsibility
each group member ought to feel responsible for the output of that group, not just their own
working to ensure that the whole ‘product’ is safe
may involve cross checking others work
what is the disadvantages of group responsibility
can potentially act against safety
no one feels personally responsible for safety
when does intergroup conflict happen
when a small group acts cohesively as a team, but rivalries arise between this team
what is group polarisation
when groups make decisions that are more extreme than individual members initial position
what can motivation be thought as
a basic human drive that arouses, direct , an sustains all human behaviour
what is de-motivation
when people are de-motivated or lack motivation
maslows hierarchy of needs considers that humans are driven by two different set of motivations forces what are they
basic needs
self-actualisation needs
what is peer pressure
the actual or perceived pressure a person can feel to conform to what they believe their peers expect
what can an organisation’s culture be described as
’’ the way we do things here’’
what culture can strongly influence the way a person fits into an organisational culture
the social culture
what are the benefits of working as part of a team
An opportunity to share resources (knowledge, tools, etc.).
A chance to discuss problems and work towards solutions.
A chance to check each other’s work (either ‘officially’ or ‘unofficially’)
what are the 4 key elements of team work
communication
mutual support
co-operation
co-ordination
what are the skills that a team leader requires
management
supervision
leadership
There are potentially two types of leaders in aircraft maintenance, what are they
The person officially assigned the team leader role (sometimes called the Supervisor).
A person in a group that the other members tend to defer to or follow (possibly due to a dominant personality).
