Chapter 5 Flashcards
Job Design
How organizations define and structure jobs
Job Specialization
Advocated by scientific management, can help improve efficiency, but it can also promote monotony and boredom
Job Rotation
Systematically moving workers from one job to another in an attempt to minimize monotony and boredom
Job Enlargement
Involves giving workers more tasks to perform
Job Enrichment
Entails giving workers more tasks to perform and more control over how to perform them
Job Characteristics Theory
Identifies five motivational properties of tasks and three critical psychological states of people
Participation
Entails giving employees a voice in making decisions about their own work
Empowerment
The process of enabling workers to set their own work goals, make decisions, and solve problems within their sphere of responsibility and authority
Compressed Work Schedule
A schedule that requires employees work a full forty-hour week in fewer than the traditional five days
Extended Work Schedule
A schedule that requires relatively long periods of work followed by relatively long periods of paid time off
Flexible Work Schedules
Also called flextime.
A schedule that gives employees more personal control over the hours they work each day
Job Sharing
Two or more part-time employees share one full-time job
Telecommuting
A work arrangement in which employees spend part of their time working off-site
