Property Management Flashcards

1
Q

What is in a terms of engagement

A
  1. CLIENT AND PROPERTY
  2. LETTING AGENCY AGREEMENT
  3. CONFLICT OF INTEREST
  4. IDENTITY CHECKS –
    • Form of photographic identification
    • Proof of address
    • Proof of ownership
    • Landlord Registration Number
  5. Communication
  6. Fee and payment
  7. Expenses
  8. Duration & Termination
  9. Withdrawal
  10. Changes to agreement
  11. Method of payment
  12. VAT
  13. Professional indemnity insurance
  14. Client Money
  15. Occupiers liability
  16. Unoccupied property
  17. Letting agent code of practice (Scotland) Regulations 2016
  18. Complaints handling
  19. Acceptance of terms
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2
Q

What are Private residential tenancy’s gove by

A

The Private Housing (tenancies (Scotland) Act 2016

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3
Q

When did Private residential tenancy come into force

A

The came into force on 1st December 2017

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4
Q

Tenancy deposits gove by

A

The Tenancy Deposit Schemes (Scotland) Regulations 2011

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5
Q

Tell be about tenancy deposits

A

Landlords have to register your tenancy deposit within 30 working days of the tenancy starting

A deposit is a sum of money which acts as a guarantee against:
• damage you, as a tenant, may do to the property
• cleaning bills if you have left the property in poor condition
• bills that are left unpaid, for example fuel or telephone bills
• any unpaid rent.

A deposit cannot be used to replace items that are damaged, or worn, due to normal wear and tear

must inform the tenant where the deposit is lodged and certificate

Dispute
The dispute will be referred to an independent adjudicator, who will be handed any evidence that has been submitted

max rent that can be taken 2 months

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6
Q

PRT rent reviews

A

cannot be increased more than once in any twelve-month period

(Open market value)

Landlord must give the Tenant at least three months’ notice before any increase can take place

Landlord must give the Tenant a Rent-increase notice

Within 21 days of receiving a Rent-increase notice, the Tenant can refer the increase to a Rent officer for adjudication if he or she considers that the rent increase amount is unreasonable,

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7
Q

Short assured tenancy what is it gove by

A

The Housing (Scotland) 1988

  • your tenancy started after 2 January 1989
  • you received a special notice (an AT5 form) before the tenancy started telling you that it is a short assured tenancy, and
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8
Q

how to Carrie out a rent review for a short assured tenancy

A

Just a letter 1 month in advance for the tenant to sign and send back
(open market value)

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9
Q

Short assure tenancy termination

A

letter of notice to quit
lat least two month notice in writing that they want the property back (section 33 notice)

Landlords sometimes combine a notice to quit and a section 33 notice into one notice, this is OK as long as it:
•gives you at least two months’ notice
•states that the landlord requires possession of the property
•states that once the notice has run out, the landlord still has to get an order from the tribunal before you have to leave
•include information about where you can get advice.

tenant

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10
Q

PRT termination for tenant

A

tenant 28 day’s

landlord - 28 days ( first 6 months) - 84 day’s

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11
Q

What is an AT5 form

A

AT5 is the special notice that your landlord must give you if they want your tenancy to be short assured rather than assured. You must be given an AT5 before you move into the property or it will not be a short assured tenancy

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12
Q

what do you have on a set of letting particulars

A
Land lord reg number 
letting agent reg number 
EPC 
property address
council tax 
deposit 
rent 
services 
accommodation 
description
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13
Q

Repairing standards goved by

A

Housing (Scotland) Act 2006 -

legal and contractual obligations of private landlords to ensure that a property meets a minimum physical standard

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14
Q

Repairing standards what are they

A
  • the property must be wind and water tight and in all other respects reasonably fit for people to live in.
  • the structure and exterior (including drains, gutters and external pipes) must be in a reasonable state of repair and in proper working order.
  • installations for supplying water, gas and electricity and for sanitation, space heating and heating water must be in a reasonable state of repair and in proper working order.
  • any fixtures, fittings and appliances that the landlord provides under the tenancy must be in a reasonable state of repair and in proper working order.
  • any furnishings that the landlord provides under the tenancy must be capable of being used safely for the purpose for which they are designed.
  • the property must have a satisfactory way of detecting fires and for giving warning in the event of a fire or suspected fire.
  • the property must have satisfactory provision for giving warning if carbon monoxide is present in a concentration that is hazardous to health.
  • the property must meet the statutory

Please note that a tenancies of less than 31 days for the purpose of a holiday will not be subject to the repairing standard

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15
Q

Energy Performance Certificate

A

last for 10 years

The Energy Efficiency (Private Rented Property) (Scotland) Regulations 2019

  • New rented EPC of E from 1st October 2020
  • All rental properties must have an EPC rating of E by 31 March 2022
  • EPC of D at change of tenancy from 1 April 2022
  • All rental properties must have an EPC rating of D by 31 March 2025

Government have Post-boned until a latter date

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16
Q

Boil checks/ gas safety

A

Annual check – 10 – 12 months

17
Q

Electrical Installation Condition Report

A

Every 5 years

must reach a satisfactory level

18
Q

The process of letting out a property

A

TOE
Inspecting the property
Checks (proof of ownership & address, identification, landlord registration)
Insuring the is compliment with repairing standards
Gather all relevant information
particulars

Arrange viewings

interested parties – fill in application

Discuss in client their preferred options

Carry out more detail’s check – character & employer reference and credit check

Start tenancy document

Deposit, rent collection, record of condition and inventory

Hand over keys and tenancy

19
Q

Changes to notice COVID-19:

A

PRT - (notice to leave)
all grounds are now discretionary.
28 d - not occupying the property
3m - landlord or family member wish to use
6m -rent arrears, selling, breach of agreement

SAT- notice to quit / section 33
(Might send section 11 notice to local council about repossession)
6 month notice

20
Q

PRT - notice to leave

A

By giving your tenant a Notice to Leave ( along with guidance notes), you are telling them -
•that they must leave the property
•the date they should leave the property by
•why you are asking them to leave (also known as grounds)

21
Q

EPC exemption -

A
  • it is not technically feasible to carry out improvements
  • where other owners in a block of flats refuse consent to do work to common parts of the building
  • where tenants refuse consent for work
  • where permission to carry out work to a property which is listed or in a conservation area can’t be obtained
  • where the cost of improvements needed exceeds £10000.
22
Q

what are the minimum EPC ratings -

A

at the moment d but there are talks of bringing this up to a C by April 2025 for new let houses.

23
Q

what are tolerable standards

A

Housing (Scotland) Act 1987- basic level of repair your property must meet to make it fit for a person to live in.

24
Q

what is include in tolerable standards

A

structurally stable, sink provided with a satisfactory supply of both hot and cold water , effective system for the drainage and disposal of foul and surface water. have a supply of electricity

25
Q

what about smoke alarm and ect

A

rooms you spend most of the time in, circulation space , heat alarm in kitchen,