10.2 Manage Communications (Proj. Comm. MGMT)

Question 1

what is 10.2 manage communication?

Answer 1

ensuring timely and appropriate collection, creation, distribution, storage, retrieval, management, monitoring and ultimate disposition of project information

Question 2

what is the key benefit to 10.2 manage communication?

Answer 2

enables and effective and efficient information flow between the project team and stakeholders

Question 3

when is 10.2 manage communication performed during a project?

Answer 3

throughout

Question 4

10.2 manage communication - inputs

Answer 4

1. project management plan (3)
2. project documents (6)
3. work performance reports
4. EEF’s
5. OPA’s

Question 5

what project management plan inputs are relevant to 10.2 manage communication?

Answer 5

a. resource management plan
b. communications management plan
c. stakeholder engagement plan

Question 6

what project document inputs are relevant to 10.2 manage communication?

Answer 6

a. change log
b. issue log
c. lessons learned register
d. quality report
e. risk report
f. stakeholder register

Question 7

10.2 manage communication - tools and techniques

Answer 7

1. communication technology
2. communication methods
3. communication skills (4)
4. PMIS
5. project reporting
6. interpersonal and team skills (6)
7. meetings

Question 8

what communication skills tools and techniques are relevant to 10.2 manage communication?

Answer 8

a. communication competence
b. feedback
c. nonverbal
d. presentations

Question 9

what interpersonal and team skills tools and techniques are relevant to 10.2 manage communication?

Answer 9

a. active listening
b. conflict management
c. cultural awareness
d. meeting management
e. networking
f. political awareness

Question 10

10.2 manage communication - outputs

Answer 10

1. project communications
2. project management plan updates (2)
3. project document updates (5)
4. OPA updates

Question 11

what project management plan update outputs are relevant to 10.2 manage communication?

Answer 11

a. communications management plan

b. stakeholder engagement plan

Question 12

what project document update outputs are relevant tot 10.2 manage communication?

Answer 12

a. issue log
b. lessons learned register
c. project schedule
d. risk register
e. stakeholder register

Question 13

what EEF’s are relevant to 10.2 manage communication?

Answer 13

1. organizational culture, political climate and governance framework
2. personnel administration policies
3. stakeholder risk thresholds
4. established communication channels, tools and systems
5. global, regional or local trends/practices/habits
6. geographic distribution of facilities and resources

Question 14

what OPA’s are relevant to 10.2 manage communication?

Answer 14

1. policies for social media, ethics and security
2. policies for issue, risk, change and data management
3. communication requirements
4. guidelines for development, exchange, storage and retrieval of information
5. historical information from previous projects / lessons learned repositories

Question 15

what PMIS’s are relevant to 10.2 manage communication?

Answer 15

1. electronic project management tools
2. electronic communications management
3. social media management