Considerations for the Initial Session Flashcards
Upon completion of this deck, the learner will be able to describe components of a well-structured coaching agreement, explain the purpose of screening and assessment tools, and employ effective interview skills to build rapport and improve client self-discovery in the first coaching session.
Agenda mapping involves a combination of what techniques?
- Structuring
- Considering options
- Zooming in
What are the six ‘traps’ that commonly occur in the engaging process?
- Assessment trap: the coach spends too much time asking the client questions that are one-directional
- Expert trap: portraying yourself as an expert to fix all the client’s problems.
- Premature focus trap: the coach sets the agenda too quickly without listening to all of a client’s concerns
- Labeling trap: the coach names the problem
- Blaming trap: the coach blames the problem on the client
- Chat trap: spending too much time on small talk
Why is it important to have a general framework to work off of during the first session?
A framework will ensure respect, acceptance, and genuine enthusiasm for the potential partnership
What does the Health Insurance Portability and Accountability Act of 1996 (HIPPA) ensure?
Healthcare entities safeguard against unauthorized sharing of protected health information.
A HIPPA release form verifies that an individual has received a copy of the regulations and designates which people may access an individual’s information.
In terms of body language, crossed arms could mean what?
- Anger
- Defensive
- Disinterest
- Cold temperature
At the end of the first session, you should be prepared to make the vision a reality. Your established plan should include what?
- SMART goals
- Outlining symptoms of accountability
- Identifying potential barriers
- Exploring strategies for overcoming obstacles
- Determining a follow-up plan
True or False
Verbal communication is more valuable than nonverbal communication.
False.
When it comes to building rapport, nonverbal communication is often more telling than verbal communication. On average, people trust nonverbal communication more than verbal content in a conversation.
Clients should expect a response to a question from the health coach within _____ days, at a maximum.
1 business day
In terms of body language, feet pointed toward the door could mean what?
- Bored
- Anxious to leave
In terms of body language, biting one’s lip could mean what?
- Tension
- Trepidation
In terms of body language, cracking one’s knuckles could mean what?
Comfortable habit because the client feels uncomfortable.
On a lifestyle and health history questionnaire, the first two sections are designed to give the health coach what type of information?
Current health status
The remaining sections are designed to offer insight into a client’s lifestyle, past efforts, barriers to change, and goals for the future.
What are the suggested items that should be included on a client summary form?
- Measurements that were taken (if any)
- Goals
- Homework to be completed by the client
- Responsibilities of the coach
- Accountability
- Date/time of next session
In terms of body language, the use of a barrier (such as a purse, bag, or pillow) could mean what?
Invasion of personal space
The coaching agreement should define the following:
- Nature of coach-client relationship
- Type of coaching provided
- Identify the overall goal
- Specified desired schedule, frequency, and duration
- Outline of agreed-upon costs and fees
- Policies for no show, rescheduling, and/or canceling
- Process of termination
- Affirmation of confidentially
