Chp 6

Question 1

All aspects of communication other than words themselves (includes how we utter words, features of environments, and objects)

Answer 1

Nonverbal communication

Question 2

Name four similarities of verbal and nonverbal communication

Answer 2

1) they are both symbolic (which means it is arbitrary ambiguous and abstract)
2) they are both guided by constitutive and regulative rules
3) both are culture bound
4) may either be intentional or unintentional

Question 3

Name three differences a verbal and nonverbal communication

Answer 3

1) nonverbal communication is perceived as honest (if somebody is lying it is often easy to tell that they are lying through their body language)
2) nonverbal communication is multi channeled (it may be seen, felt, heard, smelled, and tasted)
3) nonverbal communication is more continuous than verbal communication (before we speak, or facial expressions and posture express our feelings. As we speak, our body movements and appearance communicate. After we speak, our posture changes, perhaps relaxing)

Question 4

Nonverbal communication ____ ____. And example of this is when you know that the professor wants you to speak without the professor actually telling you to speak

Answer 4

Regulates interaction

Question 5

Nonverbal communication is used to convey 3 dimensions of relationship level meetings

Answer 5

1) responsiveness
2) liking
3) power

Question 6

Nonverbal communication ____ ____ __because we learned through the process of socialization

Answer 6

Reflects cultural values

Question 7

Body positions, body motions, facial expressions, and gestures

Answer 7

Kinesics

Question 8

Physical Touch

Answer 8

Haptics

Question 9

Physical qualities such as sex, age, size, skin color, and features

Answer 9

Physical appearance

Question 10

Personal objects used to announce our identities and personalize our environments

Answer 10

Artifacts

Question 11

Space and how we use it

Answer 11

Proxemics

Question 12

Elements of a setting that affect how we feel and act (architecture, colors, room design, smells, lighting, temperature, etc)

Answer 12

Environmental factors

Question 13

How we perceive and use time to define identities and interaction

(Waiting in a doctors office)

Answer 13

Chronemics

Question 14

Vocal communication that does not involve words

Answer 14

Paralanguage

Question 15

Give 2 examples of paralanguage

Answer 15

1) sounds: murmur, laugh, gasp, cough

2) vocal qualities: Volume, pitch, inflection

Question 16

__ can communicate powerful messages

Answer 16

Silence

Question 17

The lack of verbal communication or paralanguage.

Answer 17

Silence

Question 18

Name two ways you can improve nonverbal communication

Answer 18

1) you can monitor your nonverbal communication

2) you can interpret other is nonverbal communication tentatively