A+ Final (TF)

Question 1

Errors with memory are often difficult to diagnose because they can appear intermittently and might be mistaken as other types of errors.

Answer 1

TRUE

Question 2

Most Microsoft patches and device drivers can be applied to a 32-bit installation and also a 64-bit installation.

Answer 2

FALSE

Question 3

The six step troubleshooting program can only be applied to software problems.

Answer 3

FALSE

Question 4

Computers are very complex and have frequent problems so it is very rare that a problem is caused by an error made by the user.

Answer 4

FALSE

Question 5

If you get an error message about a missing DLL, the easiest way to solve this problem might be to reinstall the application.

Answer 5

TRUE

Question 6

If you need to recover data off a system that won’t boot, install the drive in a working system.

Answer 6

TRUE

Question 7

If you see smoke or smell burning, you should immediately open the case to try to identify the component that is causing it.

Answer 7

FALSE

Question 8

To move a hard drive to another computer for the purposes of accessing the data, you always need to first physically install it in a drive bay.

Answer 8

FALSE

Question 9

A poor looking video display might be caused by inadequate video RAM.

Answer 9

TRUE

Question 10

A degausser can erase everything on an optical disk.

Answer 10

FALSE

Question 11

A hard boot takes more time than a soft boot.

Answer 11

TRUE

Question 12

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.

Answer 12

TRUE

Question 13

There is no option for networking access when using Safe Mode.

Answer 13

FALSE

Question 14

A Windows 7 system repair disc can be created using the Backup and Restore utility.

Answer 14

TRUE

Question 15

As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.

Answer 15

FALSE

Question 16

The Tel net protocol encrypts transmitted data, which therefore cannot be read by others on the network.

Answer 16

FALSE

Question 17

When using static IP addressing, software automatically configures the network connection on each device.

Answer 17

FALSE

Question 18

Wireless networks are either public, unsecured hotspots or private, secured hotspots.

Answer 18

TRUE

Question 19

When connecting to a private and secured wireless access point, you must provide the information that proves you have the right to use the network.

Answer 19

TRUE

Question 20

A problem with virtual networks is that data transmitting through them cannot be encrypted and therefore is not secure.

Answer 20

FALSE

Question 21

A WLAN covers a large geographical area and is made up of many smaller networks.

Answer 21

FALSE

Question 22

A half duplex connection allows a device to send and receive, but not at the same time.

Answer 22

TRUE

Question 23

Phone cords are a type of twisted-pair cable and use an RJ-45 connector.

Answer 23

FALSE

Question 24

10Base5 cabling runs at speeds up to 1 Gbps and distances to 500 meters.

Answer 24

FALSE

Question 25

A punchdown tool is used to wire twisted-pair cabling to a keystone jack.

Answer 25

TRUE

Question 26

On the IE General tab you can block cookies.

Answer 26

FALSE

Question 27

The default value of the security level in IE is Medium-high.

Answer 27

TRUE

Question 28

To use Remote Desktop, the computer you access remotely can be running Windows 7 Home Premium or Windows 7 Professional.

Answer 28

FALSE

Question 29

When a user logs on to a Windows 7 computer using Remote Desktop, users that are logged on locally are unaffected.

Answer 29

FALSE

Question 30

If a Windows computer belongs to a domain, all security is managed by the network administrator for the entire network.

Answer 30

TRUE

Question 31

On a peer-to-peer network, authentication is the responsibility of the domain.

Answer 31

FALSE

Question 32

Requiring users to press Ctrl+Alt+Delete to get a logon window is more secure than the welcome screen.

Answer 32

TRUE

Question 33

After initially installing Windows 7, you need to disable the Guest account so nobody can use it.

Answer 33

FALSE

Question 34

Using Group Policy, you can set security policies to help secure a workstation.

Answer 34

TRUE

Question 35

It's usually a good idea to run several anti-malware programs at the same time on your computer.

Answer 35

FALSE

Question 36

Notebooks use the same technology as desktops except they use less power and take up less space.

Answer 36

TRUE

Question 37

Notebook computer cases tend to be similar to one another, and components in notebook systems tend to be interchangeable among manufacturers.

Answer 37

FALSE

Question 38

In a notebook, replacing the motherboard probably means you' 11 need to fully disassemble the entire notebook except the LCD assembly.

Answer 38

TRUE

Question 39

Sometimes, a notebook LCD panel, including the entire cover and hinges, is considered a single field replaceable unit, and sometimes components within the LCD assembly are considered an FRU.

Answer 39

TRUE

Question 40

A all-in-one computer uses the same size components as desktop computers and components like the motherboard can be replaced with any off-the-shelf component.

Answer 40

FALSE

Question 41

You usually install an OS on a mobile device using a USB device or SD-card.

Answer 41

FALSE

Question 42

The Android OS is based on Linux

Answer 42

TRUE

Question 43

iOS was developed by and continues to be maintained by a consortium of companies.

Answer 43

FALSE

Question 44

A setting called airplane mode lowers the output power of the Wi-Fi and Bluetooth antennas allowing these networks to function, but at a reduced range.

Answer 44

FALSE

Question 45

VMs running under a Type 1 hypervisor are isolated from each other.

Answer 45

TRUE

Question 46

For heavy business use, the best practice is to purchase one machine for one purpose, instead of bundling many functions into a single machine.

Answer 46

TRUE

Question 47

The developing, transferring, fusing, and cleaning steps of the laser printing process use the printer components that undergo the most wear.

Answer 47

FALSE

Question 48

Laser printers automatically calibrate themselves periodically.

Answer 48

TRUE

Question 49

If a user complains that a printer is not printing, the problem always lies with the printer itself.

Answer 49

FALSE

Question 50

If loose toner comes out with your printout, the fuser is not reaching the proper temperature and professional service is required.

Answer 50

TRUE