A MODEL OF INTERPERSONAL COMMUNICATION Flashcards

(54 cards)

1
Q
A
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2
Q

What is the basic definition of interpersonal communication?

A

Interpersonal communication is the exchange of information between two or more individuals.

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3
Q

True or False: Interpersonal communication can occur both verbally and non-verbally.

A

True

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4
Q

What are the key components of the interpersonal communication model?

A

Sender, message, receiver, feedback, and context.

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5
Q

Fill in the blank: The __________ is the person who creates and sends the message in interpersonal communication.

A

Sender

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6
Q

What role does feedback play in interpersonal communication?

A

Feedback allows the sender to know whether the message was received and understood.

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7
Q

Which component of the communication model refers to the environment in which communication takes place?

A

Context

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8
Q

True or False: Noise can only refer to auditory distractions in interpersonal communication.

A

False

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9
Q

What is ‘noise’ in the context of interpersonal communication?

A

Noise refers to anything that interferes with the transmission or understanding of a message.

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10
Q

Multiple Choice: Which of the following is NOT a type of noise? A) Physical B) Psychological C) Semantic D) Digital

A

D) Digital

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11
Q

What is the difference between verbal and non-verbal communication?

A

Verbal communication involves spoken or written words, while non-verbal communication includes body language, gestures, and facial expressions.

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12
Q

Fill in the blank: The __________ is the person who receives and interprets the message.

A

Receiver

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13
Q

What is the importance of context in interpersonal communication?

A

Context influences how messages are interpreted and can affect the communication process significantly.

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14
Q

True or False: Interpersonal communication is only effective if both parties are physically present.

A

False

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15
Q

What is meant by ‘semantic noise’?

A

Semantic noise occurs when the receiver misunderstands the message due to language or jargon differences.

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16
Q

Multiple Choice: Which of the following is a factor that can affect interpersonal communication? A) Culture B) Gender C) Emotions D) All of the above

A

D) All of the above

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17
Q

What is the significance of active listening in interpersonal communication?

A

Active listening enhances understanding and ensures that the receiver accurately interprets the sender’s message.

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18
Q

Fill in the blank: __________ refers to the shared understanding and common ground between communicators.

A

Context

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19
Q

What does the term ‘interpersonal relationships’ refer to?

A

Interpersonal relationships refer to the connections and interactions between individuals.

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20
Q

True or False: All interpersonal communication is intentional.

A

False

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21
Q

What is ‘feedback’ in the context of interpersonal communication?

A

Feedback is the response or reaction of the receiver to the message sent by the sender.

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22
Q

Multiple Choice: Which of the following is an example of non-verbal communication? A) Speaking B) Texting C) Nodding D) Writing

23
Q

What is the role of empathy in interpersonal communication?

A

Empathy helps individuals understand and relate to the feelings and perspectives of others, enhancing communication.

24
Q

Fill in the blank: __________ is the process of interpreting and making sense of a message.

25
What is 'social presence' in interpersonal communication?
Social presence refers to the feeling of being with another person in communication, even in mediated forms.
26
True or False: Interpersonal communication can only occur in face-to-face interactions.
False
27
What is the impact of culture on interpersonal communication?
Culture influences communication styles, norms, and interpretations, affecting how messages are sent and received.
28
29
30
What is communication effectiveness?
Communication effectiveness refers to the degree to which information is accurately conveyed and understood between parties.
31
What is communication efficiency?
Communication efficiency is the ability to convey information in the least amount of time and with the least amount of resources.
32
True or False: Communication effectiveness focuses solely on the speed of the message delivery.
False
33
Fill in the blank: Communication effectiveness is measured by _____ and understanding.
clarity
34
Multiple Choice: Which of the following is a key component of effective communication? A) Clarity B) Ambiguity C) Speed D) Distraction
A) Clarity
35
What role does feedback play in communication effectiveness?
Feedback helps ensure that the message was understood correctly and allows for adjustments if necessary.
36
True or False: Efficient communication sacrifices clarity for speed.
True
37
What is the primary goal of communication efficiency?
To minimize time and resources used while effectively delivering a message.
38
Fill in the blank: The effectiveness of communication can be affected by _____ barriers.
noise
39
Multiple Choice: Which strategy can improve communication effectiveness? A) Listening actively B) Interrupting frequently C) Ignoring non-verbal cues D) Speaking quickly
A) Listening actively
40
What is a common result of poor communication efficiency?
Increased misunderstandings and wasted time.
41
True or False: Non-verbal communication is not important for effectiveness.
False
42
What is the impact of cultural differences on communication effectiveness?
Cultural differences can lead to misunderstandings and misinterpretations of messages.
43
Fill in the blank: The process of sending, receiving, and interpreting messages is called _____ communication.
interactive
44
Multiple Choice: Which of the following can enhance communication efficiency? A) Overloading information B) Using jargon C) Clear and concise messages D) Long explanations
C) Clear and concise messages
45
What does the term 'communication channel' refer to?
The medium through which a message is transmitted, such as email, phone, or face-to-face.
46
True or False: Clarity and brevity are both essential for communication efficiency.
True
47
What is the importance of context in communication effectiveness?
Context helps the receiver interpret the message correctly based on the situation.
48
Fill in the blank: Effective communication often requires _____ of the audience.
understanding
49
Multiple Choice: Which of the following is NOT a barrier to effective communication? A) Noise B) Distractions C) Active listening D) Assumptions
C) Active listening
50
What is an example of a non-verbal communication cue?
Body language, facial expressions, or gestures.
51
True or False: Communication efficiency can be improved by reducing unnecessary information.
True
52
What is the relationship between communication effectiveness and trust?
Effective communication fosters trust between parties by ensuring transparency and understanding.
53
Fill in the blank: _____ communication is characterized by the exchange of information through verbal and non-verbal means.
Interpersonal
54
Multiple Choice: What is a characteristic of effective communicators? A) They talk more than they listen B) They are aware of their audience C) They ignore feedback D) They use complex language
B) They are aware of their audience