Accomodation

Question 1

T or F. The lodging industry developed because of the need to provide accommodations for travelers.

Answer 1

T

Question 2

T or F. Early inns were mentioned in
several instances in both the Old and New Testaments.

Answer 2

T

Question 3

T or F. Excavations in Pompeii reveal
that the Romans had developed the
concept of inns into a trade.

Answer 3

T

Question 4

American’s first hotel

Answer 4

Seaport inns

Question 5

An example of an American inn

Answer 5

Manhattan’s Fraunces Tavern

Question 6

appeared in the middle of 17th century. The inn was used not only as a boarding house but also as a booking office, waiting place, eating establishment, and as center of the town’s social activities

Answer 6

Coach service

Question 7

the first hotel chain pioneer in the United State.

Answer 7

Ellsworth Statler

Question 8

most famous deluxe
hotels.

Answer 8

Hilton Corporation

Question 9

built an empire that includes the Waldorf Astoria in New York and the largest hotel in the United States.

Answer 9

Conrad Hilton

Question 10

first class – hotels and
the fastest growing group hotel
founded by Ernest Henderson.

Answer 10

Sheraton chain

Question 11

founded the Holiday Inn chain and its concept of clean, comfortable , and reasonably priced accommodations for the ordinary traveler

Answer 11

Kemmons Wilson

Question 12

opened its first hotel
in San Juan, Puerto Rico in 1949. Then opened a hotel in Berlin in 1958.

Answer 12

Hilton International

Question 13

opened many
hotels in Latin America before 1960. At
present , it has 109 properties in 49
nations.

Answer 13

Intercontinental Hotels

Question 14

Opened its first hotel in Canada 1949.

Answer 14

Sheraton

Question 15

Opened it first property in Montreal in 1960.

Answer 15

Holiday Inn

Question 16

This type of accomodation can be a 10 room boarding house or a building that has a thousand or more rooms, convention and meeting facilities , recreation facilities such as swimming pools and tennis court, 24 – hour room service with several restaurants and bars and various types of entertainment .

Answer 16

Hotels

Question 17

This type of accomodation only offer rooms and free parking to guests. These are often found along busy highways and clear cater primarily to transient and cost – conscious travelers

Answer 17

Motels or Motor Hotels

Question 18

This type of accomodation is intended for vacation travelers. These hotels range from budget to luxury and can accommodate these travelers and even convention delegated. These are usually located near beaches and offer more amenities, shops, and recreation opportunities

Answer 18

Resort Hotels

Question 19

This type of accomodation is found principally in Europe.
These are usually family – owned
accommodations facilities.
It also called Gasthaus.
Usually offer continental
breakfast but to not have facilities for
other meals. Known for their
informal family atmosphere.

Answer 19

Pensions

Question 20

This type of accomodation is unique to Spain. These are generally old castles , convents , or monasteries that have been converted into hotels by the government and are operated by the government

Answer 20

Paradors

Question 21

This type of accommodation are often hotels with apartments
instead of basic rooms. The units are sold by the hotel develops to individuals who are given a title to the physical real estate. The individual owners then contract the developer or a management company to operate the hotel and rent the space to visiting
tourists. The resulting profit is shared among the individual unit owners.
Generally appeal to families because of the apartments

Answer 21

Condominium Hotels

Question 22

This type of accomodation is a popular form of overnight accommodation in both Europe and North America. In North America , there are at present
more than 20,000 campgrounds , some of which are owned by hotels. Campgrounds usually appeal to families who travel in recreation
vehicles. Often in government parks and forests.

Answer 22

Campgrounds

Question 23

This type of accomodation is a form of lodging which originated in Europe. The form of accommodation provides a bed for the night and breakfast the next day. It was only in the 1970’s that the idea was brought to the United States . Retired and semi retired people with large houses have contributed
much to the growth of these establishments

Answer 23

Bed and Breakfast

Question 24

This type of accommodation are lodging establishments that cater to transients. These do not normally meet the minimum requirements of an
economy hotel

Answer 24

Tourist Inns

Question 25

This type of accomodation are buildings which contain several independent and furnished or semi – furnished apartments. These are leased to tourists and travelers on a long –term basis and offer basic services to its tenant similar to hotels

Answer 25

Apartment - Hotels/Apartels

Question 26

This type of accomodation are hotels and resorts which cater to people who go to spas or mineral springs for medical treatment or weight reduction. The idea of visiting health spas originated in Europe. The Romans and the Greeks visited the spas as early as the first century. The spas became the center of the social life of the English , the French , and the Germans during the 17th and later centuries

Answer 26

Health Spas

Question 27

This type of accomodation is the earliest form of overnight lodging for travelers . It provides lodging to tourists who cannot be accommodated in hotels and motels during peak vacation periods

Answer 27

Private Homes

Question 28

This type of accomodation is a more recent unique type of accommodation . It started in Europe in the 1960s when people found it difficult to make reservations every year in popular hotels during summer. Time sharing is the selling of vacation lodging , usually condominiums , for a specific week or weeks over a given number of years.

Answer 28

Time-sharing

Question 29

This type of accomodation provide basic amenities such as a bunk and a commonly shared toilet and bathroom. The traveler provides his or her own bedding. It appeals primary to young travelers.

Answer 29

Hostels

Question 30

recruits new employees and maintenance policies and employee benefits for the company.

Answer 30

The personnel division

Question 31

makes the necessary repairs and implements the hotelʼs energy management program

Answer 31

The engineering and maintenance division.

Question 32

handles , the financial activities of the operations which include payment of bills , sending out statements, payrolls , and compiling monthly income statements

Answer 32

The accounting division

Question 33

provides protection for both employees and guests.

Answer 33

The security division

Question 34

responsible for the food and beverage that are served

Answer 34

The food and beverage division

Question 35

responsible for selling the rooms and food service. It is involved in advertising , development of promotional materials, and making direct contacts with prospective clients.

Answer 35

The marketing and sales division

Question 36

responsiblefor the front desk , telephone, reservations, and housekeeping department

Answer 36

The room division

Question 37

the hotel operator or franchisee signs a contract with the franchisor to maintain certain operating standard and to use the franchise name on the hotel or motel

Answer 37

Franchising

Question 38

thehotel management company does not have a financial interest in the hotels land or building. In return for operating the property, the management company receives a basic annual management fee, plus an incentive which is based on the hotelʼs gross profit or net profit but also be based partly on total sales

Answer 38

Management Contracts

Question 39

most hotels and motels are part of a chain operation. The individual units in the chain may all be owned by one large company, be partly owned and partly franchised, or may all be partly franchised. In any case, the owning company or franchisor establishes the standards and operating policies to which individual unit must conform.

Answer 39

Chain Accommodation Operations

Question 40

the maximum rates that hotel charge for a room normally depend on thenumber of people occupying it.

Answer 40

Rack rates

Question 41

a simple measure of a hotel’s profitability is its room occupancy. It is obtained by dividing the number of rooms occupied by guests on any night by the number of rooms in the hotel and by multiplying the result by 100 to determine the occupancy on a percentage basis.

Answer 41

Room Occupancy

Question 42

this is obtained by dividing total revenue for a period by the total number of guests accommodated during that period. For instance, if the total revenue for the week was $65,520 for a hotel occupied by 1,050 guests, then the average daily rate per guest for the week is: $65,529/1,050 = $62.40

Answer 42

Average Daily Rate Per Guest

Question 43

is the point where it will neither make a profit nor a loss.

Answer 43

Breakeven point

Question 44

This means that airlines grant airline passengers extra mileage points for staying in participating hotels

Answer 44

Frequent Flyer Links

Question 45

EP

Answer 45

European Plan

Question 46

AP

Answer 46

Full Pension

Question 47

MAP

Answer 47

Modified American Plan

Question 48

BP

Answer 48

Bermuda Plan

Question 49

The maximum rates that hotels charge for a room normally depend on the number of people occupying it

Answer 49

Rack rates

Question 50

is selling more rooms than the actual available rooms.

Answer 50

Overbooking