Administrative Concepts

Question 1

What are 3 types of management styles?

Answer 1

Autocratic
Democratic
Laissez-faire

Question 2

What is “Autocratic”?

Answer 2

Decisions are made at the top of the organization

Question 3

What is “Democratic”?

Answer 3

Decisions are made at all level.

Question 4

What is “Laissez-Faire”?

Answer 4

No management style

Allows employees to do what ever.

Question 5

What are examples of “Mission Statements”?

Answer 5

Organizations characteristics
Program Goals
Blueprint

Question 6

What are examples of “Strategic Planning”?

Answer 6

Organization decision making process
Long Term Planning
Completed every 5 years

Question 7

What are examples of “Operational Planning”?

Answer 7

Short term planning

Every 2 years

Question 8

What is a “Broad statement of expected actions & no detailed explanations”?

Answer 8

Policy

Question 9

What is “Incremental steps & direct organization tasks”?

Answer 9

Processes

Question 10

What is “Specific directions for programs”?

Answer 10

Procedure

Question 11

What does “WOTS UP” stand for?

Answer 11

Weakness
Opportunity
Threats
Strengths
Underlying 
Planning

Question 12

What does “WOTS UP” for?

Answer 12

Technique to facilitate planning and improvements.

Question 13

What does “SWOT” stand for?

Answer 13

Strength
Weakness
Opportunities
Threats

Question 14

What is “SWOT” for?

Answer 14

Strength
Weakness
Opportunties
Threats

Question 15

What term identifies the responsibilities for which a new employee is held accountable?

Answer 15

Job description

Question 16

Planning tool used in service and capital developments. It describes the minimum support services, workforce and other requirements for the safe delivery of clinical services.

Answer 16

Role Delinination

Question 17

What written statement defines an organization philosophy, purposes, and characteristics?

Answer 17

Mission Statement

Question 18

What procedure determines an organization priorities and identified desires?

Answer 18

Needs assessment

Question 19

What name is given to individuals who are unsupportative of a program or plan and untrustworthy?

Answer 19

Adversaries

Question 20

What is the difference between the current status and which is desired?

Answer 20

Needs

Question 21

What type of organizational chart accounts for services and functions?

Answer 21

Matrix

Question 22

What legal doctrine says that an employer may be responsible for negligence caused by their employees?

Answer 22

Doctrine of Respondeat Superior

Question 23

What are threee types of leadership roles of any administrator?

Answer 23

Interpersonal
Informational
Decisional

Question 24

What types of organization chart delineates specific job task?

Answer 24

Function oriented

Question 25

Which management style is defined as absence of leadership?

Answer 25

Anarchy

Question 26

What type of organizational culture is characterized by a consensus, teamwork atmosphere?

Answer 26

Personalistic

Question 27

Which industrial studies were associated with Elton Mayo?

Answer 27

Hawthorne Studies

Question 28

HIPAA is noted for protecting a patients?

Answer 28

Privacy

Question 29

Who's need are paramount in total quality?

Answer 29

Clients

Question 30

What specific statement define how an organization intends to accomplish a specific goal?

Answer 30

Objective

Question 31

What is the process of placing value on the work that an employee completes?

Answer 31

Performance evaluation

Question 32

What group pf agreed-upon procedures are accumulated and used to define specific operations?

Answer 32

Standard operating procedures

Question 33

What type of planning is used to critically examine an organization and bring about improvement?

Answer 33

Strategic planning

Question 34

What concise statement describes the ideal state of an organization?

Answer 34

Vision Statement

Question 35

What occurs when interests of one individual/group is in competition with another?

Answer 35

Conflict of interest