lo1 PHPS exam qs

Question 1

PHPS allows customers to login to the website and book parcel collections.

a) Identify the type of WW technology this process uses - 1

Answer 1

Extranet

Question 2

b - Identify describe the characteristics of the extranet -3

Answer 2

part shared access - restricts access to only those with login details/credentials can access and manage their parcel deliveries.

private - access is only specified to files/the surveys

Question 3

what www technology is it when couriers access their daily collection/retrieve details of delivery lists using smartphones through the PHPS website?

Answer 3

Intranet - private, internal network. couriers can access customer’s parcel collection lists/ its restricted to couriers only.

Question 4

Explain one advantage and one disadvantage to PHPS of using World Wide Web technologies.

Answer 4

Advantages - 24/7 access for customers (1) so that people can buy from the PHPS at any time of day, increasing sales (1). · Global audience (1) because PHPS will be accessible all around the world on the World Wide Web, increasing the number of potential customers (1). · Any other valid suggestion.

Disadvantages - Increased costs for securing their computer systems (1) to assist protection against cyber–crime (1). · Cost of maintaining the website (1) as it must be updated regularly to remain relevant to their customer base (1). · Complex data storage required (1) due to data traffic, complex links to customer and financial organisations as well as inventory systems for stock control, etc. (1). · Any other valid suggestion.

Question 5

Identify the type of internet connection that would be used when couriers are using a smart phone to access PHPS website to retrieve delivery lists . - 1 marks

Answer 5

Mobile data (Network) (1)

Wi-Fi (hot spot) (1)

Wireless (1)

Satellite (1)

3G / 4G / 5G (1)

Question 6

PHPS wants to improve its environmental impact. The company should use green IT to enhance its sustainability efforts. 

Describe one way in which green IT could be implemented by PHPS to improve sustainability (2) 

Answer 6

Switch off when not in use (1) to reduce power consumption (1). 

Use power management to switch off monitors/drives (1) to reduce power consumption and wastage of power (1). 

Question 7

PHPs website includes instructional videos which explain the registration process and how a collection can be arranged.

Describe one advantage and disadvantage to the PHPS using instructional videos.

(information styles)

Answer 7

advantage - help customers visually understand how to register and book collections easily.

disadvantage - the video can be time consuming to watch, especially if they need a simple or straightforward answer. if it is not clear or up to date, it could lead to confusion.

Question 8

Customers can use the tracking app/map to track their parcels.
(a) Identify the data analysis tool the tracking app would be included in.
Justify your choice
4 marks

Answer 8

• The tracking app will provide location of the courier and parcel (1) to
  within 2 – 5 meters (1) and is not location limiting (1)
• The location of the parcel/courier delivery (1) will be provided in real time (1)
  through an internet connection (1)

Question 9

Courier retrieves delivery list via a smartphone/handheld device.

(b) Identify and describe one characteristic of a handheld device that makes it suitable for couriersto
access delivery lists.
3 marks.

Answer 9

• Portable / lightweight (1st) Will need to be carried by the
  rider (1) as the device will be attached to the bike / rider (1)
• Can transmit data wirelessly (1st) the rider will not be able
  to connect (1) to a static router for internet connection for
  the app to work (1)
• Will include a screen to show the tracking app (1st) so the
  rider knows where they are when completing a section (1)
  and will be able to see the further details / example (1)
• Has battery (1st) which makes it portable (1) so can be
  carried by courier (1)

Question 10

Some parcels will have an international delivery address.

Explain how the UK data protection legislation should be considered when transferring the data.

3 marks.

Answer 10

Check that the country it is being transferred to (1) has the
same / higher level (1) of data protection legislation /
security (1)

other points:
All data has to follow the UK DPA legislation (1) whilst
being processed & ensure it is secure whilst it is being transferred. (1)
* Check that the DPA rules in the international countries (1) are comparable with
the UK DPA (1)