Applied Knowledge: 3

Question 0

Rapport stage of the client-trainer relationship

Answer 0

During the rapport stage, the personal trainer sets the scene for establishing understanding and trust.

Question 1

What are the four stages of the Client-Trainer Relationship?

Answer 1

1. ) Rapport
2. ) Investigation
3. ) Planning
4. ) Action

Question 2

Rapport Stage of the client-trainer relationship main components

Answer 2

Making positive first impressions and understanding personality styles are the main components during the rapport stage.

Question 3

How does a trainer make a positive first impression?

Answer 3

The trainer should present himself in an approachable, professional manner, using both verbal and nonverbal communication skills.

Question 4

What are the main components of nonverbal communication?

Answer 4

Appearance, facial expressions, body language, and tone of voice.

Question 5

Why is it important to understand nonverbal communication?

Answer 5

People generally trust body language over verbal content.

Question 6

How does voice quality relate to nonverbal communication?

Answer 6

A firm and confident voice communicates professionalism well a weak, hesitant, or soft voice does not inspire confidence in the trainer.

Question 7

How does eye contact relate to nonverbal communication?

Answer 7

Direct, friendly eye contact shows clients they are the center of the personal trainer’s attention.

Question 8

How does facial expression relate to nonverbal communication?

Answer 8

A genuine smile or concern portrays a positive regard for the client.

Question 9

How are hand gestures related to nonverbal communication?

Answer 9

Use of relaxed, fluid hand gestures while communicating will make a client comfortable with the speaker.

Question 10

How does body position relate to nonverbal communication?

Answer 10

Bodies serve as a symbol of your professional expertise. An open, well-balanced, correct body position communicates confidence. If seated leaning slightly forward and keeping the arms uncrossed displays attentiveness.

Question 11

Deliberator

Answer 11

Low sociability, low dominance. These individuals are detail oriented favoring logic, they may appear distant or emotionally reserved initially.

Question 12

Director

Answer 12

Low sociability, high dominance. These individuals are very action oriented and may appear insensitive, impatient, or unapproachable.

Question 13

Collaborator

Answer 13

High sociability, low dominance. These individuals are cautious and slow to decide, they often come off as easy going and emotionally open.

Question 14

Expressor

Answer 14

High sociability, high dominance. These individuals are strong communicators and highly motivational, even overambitious. They are more impulsive and lack discipline.

Question 15

Investigation stage

Answer 15

During this stage the trainer gathers information on their client regarding medical concerns, fitness assessment results, bodyweight, and exercise history to develop a better understanding of the clients personality and continue building rapport.

Question 16

How does a trainer listen effectively?

Answer 16

Listen closely and carefully to both the words and emotions behind them with an open mind, trying to put yourself in the clients shoes.

Question 17

During the investigation stage, if new medical information that causes concern is revealed what is the appropriate course of action?

Answer 17

The client should be referred back to their healthcare provider for clearance, if a new medical condition places a client out of the personal trainers scope of practice and expertise, the client should be referred to someone with the necessary training and experience.

Question 18

What are the steps of the planning stage?

Answer 18

The planning stage starts by setting goals, followed by generating and discussing alternatives. Once the goals are established the trainer and client formulate a plan and end the stage by evaluating the exercise program.

Question 19

How do the trainer and client evaluate the exercise program?

Answer 19

The review exercise records at their sessions together and discuss what is working and what needs to change, they evaluate both in terms of exercise challenge and adherence.

Question 20

How can a Trainer successfully use motivational interviewing?

Answer 20

By asking probing questions, using effective listening skills, providing educational information, keeping the conversation friendly, building self-confidence, and encouraging clients to generate ideas, the Trainer can spark intrinsic motivation.

Question 21

What is a personal trainers job during a motivational interview?

Answer 21

During a motivational interview the trainer needs to be supportive of the client well challenging sedentary behavior that could be harmful to their health.

Question 22

According to the stages of the client trainer relationship, when is a client ready to progress from the planning stage to the action stage?

Answer 22

Once the exercise program design is complete, the client is ready to begin exercising.

Question 23

What is a self-monitoring system?

Answer 23

A system for the client to record exercise sessions, including any relevant data the personal trainer and client wish to track.

Question 24

How does self-monitoring effect behavior change?

Answer 24

Self-monitoring acts as a mirror to give clients in more objective view of their behaviors. By increasing client self-awareness it is among the most effective ways to support behavior change.

Question 25

How do self-monitoring systems relate to client-trainer communication?

Answer 25

Knowing that someone checks on their adherence often encourages client engagement. The trainer reviews records leading to productive discussions about what is and what is not working enhancing client-trainer communication.

Question 26

What is the most effective way to teach motor skills?

Answer 26

Using the tell show to model. First the trainer verbally explains the motion, followed by a visual demonstration, finally the client physically engages in and experiences the movement first hand.

Question 27

When teaching motor skills effectively what points should be kept in mind?

Answer 27

Remind beginners and that it takes time and practice, introduce new skills slowly and clearly, and allow clients the opportunity for focused practice performing the new motor skills.

Question 28

Why is it important to understand teaching techniques for motor learning?

Answer 28

Motor skills are more strongly related to practice and experience over natural ability. Many clients new to exercise are self-conscious and appropriately teaching motor skills helps establish self-efficacy and intrinsic motivation.

Question 29

How does a trainer most effectively provide feedback to clients?

Answer 29

Use a few positively phrased and simple points to avoid overloading clients with information, point out what the client should do. Physical contact can be helpful when providing feedback but always ask permission and explain the purpose.

Question 30

Why is it important for personal trainers to use effective model?

Answer 30

When clients see that a healthy lifestyle can be achieved it gives them confidence that they can do it. This fosters motivation and self-confidence in their ability to succeed while enhancing the trainers credibility.

Question 31

How does a trainer effectively use modeling?

Answer 31

Personal trainer should model healthy behaviors, a good attitude toward exercise, along with self-acceptance and self-discipline. It's key to model exercise for positive reasons, not reasons that could promote a negative body image.

Question 32

What role do behavior contracts play in personal training?

Answer 32

Behavior contracts offer rewards for successful goal completion helping clients make a commitment to behavior change. Behavior contracts are best used with process goals over product goals, as they are more predictable and controllable.

Question 33

Who are behavior contracts most beneficial for?

Answer 33

Clients were just getting started. New clients often have lower self efficacy, behavior contracts offer extrinsic motivation to get clients started so trainers can start instilling intrinsic motivation and a positive attitude toward exercise.

Question 34

Why can behavior contracts be problematic?

Answer 34

Some personal trainers have found the contracts set behavioral expectations too high and may instill a sense of frustration clients, especially when high expectations are not achieved in the reward is not obtained.

Question 35

Why should personal trainers develop cultural competence?

Answer 35

By taking the time to learn about clients beliefs, attitudes, and lifestyles trainers can understand clients unique perspectives and individualize recommendations around them.

Question 36

How should a trainer deal with difficult clients?

Answer 36

The trainer should ask questions to expose problems and promote productive discussion, behaving professionally and actively trying to understand clients will often win the hearts and trust of even the most reluctant individuals.

Question 37

What are the three stages of learning?

Answer 37

The cognitive stage, associative stage, and the autonomous stage are the three stages of learning.

Question 38

How is the cognitive stage of learning applied to the client-trainer relationship?

Answer 38

The cognitive stage of learning most frequently occurs in the early stages of the client-trainer relationship, as clients try to understand new skills. In this stage use the tell, show, do model to teach technique and provide ample time for practice but be careful not to overwhelm clients with too much information.

Question 39

How is the associative stage of learning applied to the client-trainer relationship?

Answer 39

In the associative stage of learning clients begin to master the basics and are ready for more specific feedback to help refine the motor skills. Trainers should give appropriate feedback so clients do not learn the skill incorrectly. Be careful not to provide so much feedback so they don't feel overwhelmed.

Question 40

How is the autonomous stage of learning applied to the client-trainer relationship?

Answer 40

In the autonomous stage of learning clients are performing motor skills effectively and naturally and the trainer is doing less teaching and more monitoring. At this point the trainer may decide to introduce new exercises, and the stages of learning process starts over again.

Question 41

What is the problem with using the traditional stages of learning while working with athletes and clients trying to master complex motor skills?

Answer 41

Some research (Hodges & Franks, 2002) suggests that too much explanation and cognitive work may actually interfere with client learning of complex motor skills. The trainer should study with professional coaches to develop better understanding of how to help clients learn complex skills.

Question 42

How do you effectively communicate their education incompetence as a personal trainer?

Answer 42

Always have your certification displayed and periodically reinforce your credentials. Keep clients informed about continued education opportunities and conferences.

Question 43

How should trainers prepare for each personal training session?

Answer 43

Cultivate a mindful focus. The trainer should review the material on upcoming clients, set goals for upcoming sessions, and prepare to focus mindfully on every individual client.

Question 44

Why is it important for personal trainers to request feedback on their performance?

Answer 44

Client and supervisor feedback can be helpful as a trainer to evaluate your communication and teaching skills.

Question 45

How should trainers use electronic communication channels?

Answer 45

Use electronic communication with discretion, both clients and the trainer should give clear direction on how they prefer to be contacted.