Attitudes Flashcards

(110 cards)

1
Q

Attitude

A

a) an organization of beliefs, feelings and behavioral tendencies towards socially significant objects (Groups, events, symbols), Generally consistent
b) general feeling or evaluation (positive/negative) about some person, object or issue

Attitude researcher: attitude as a psychological construct, not directly observable, precedes behavior and decisions for actions

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2
Q

One component model (Thurstone)

A
  1. Attitude consists of affect towards or evaluation of the object

Do you like the object or not?

Associated degree of positive/negative affect with psychological object

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3
Q

Two component model (Allport)

A
  1. Attitude consists of mental readiness to act and guide evaluative responses

Our predisposition has a consistent influence on how we decide what is good/bias

  1. Hypothetical construct
    Not directly observable
    can only be inferred by introspectively making sense from what we say
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4
Q

Three component model (Mc Guire)

A

Attitude consists of cognitive, affective and behavioral component

Emphasizes: thought, feeling and action as basic to human experience

Attitudes are consistent and generalizable (across time/situations)

Limited to socially significant events/objects

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5
Q

Functions of an attitude

A

Mainly:

Evaluate object/object appraisal
Provides useful orientation towards object
EG. Negative attitude towards snakes protects us

Store knowledge

Save cognitive energy (helps to figure out how to behave towards objects)
Just like schemas/stereotypes
Cognitive miser/motivated tactician

Express our own values and allow people to be unique

Ego defense=Protect ones self-esteem

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6
Q

Cognitive consistency theory

A

Attitudes help to maintain internal consistency, order and agreement between various cognitions

Beliefs as building blocks of attitude structure

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7
Q

Cognitive dissonance theory

A

People are motivated to maintain inner harmony and avoid cognitive dissonance

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8
Q

Balance theory (Heider)

A

Theory with the clearest ideas about attitude structure (see P-O-X unit)

People prefer attitudes that go along with each other and avoid those that contradict

Person P wants to remain consistency in attitudes to relationship with other people 0 and the environment/attitude objects (X)

EG. If I like a person and that person likes Kellogg’s, i tend to like Kellogg’s too, to keep the balance

Eight possible combinations between two people and an attitude object
P O X unit of individuals cognitive field
4 balanced, 4 unbalanced

Principle of consistency:
People will assume that others like what they themselves like

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9
Q

Sociocognitive model

A

„Not only physical objects can be represented in memory, but also attitude objects“

Emphasizes the evaluative component (see one-component model)

Object represented in memory together with summary about how to evaluate/judge it

There are labels and rules for applying the label

EG. Shark is a big fish with white teeth (label) sometimes eats people (rule)

Heuristic=Evaluative summary
EG. Better avoid swimming

Schematic=Knowledge structure
EG. Well documented threat to our physical well being

Evaluative dimension of attitudes

Central focus of research on prejudice
members of group have negative attitudes towards eachothers

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10
Q

Information processing

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Complex approaches about ways in which people acquire knowledge and form/change attitudes

Evaluation of information

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11
Q

Information integration theory (Anderson)

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Idea: persons attitude can be evaluated by averaging negative/positive ratings of the object

Cognitive algebra=Try to study the formation of an overall positive/negative impression
We receive and combine information
Salience/order of information items important

How we receive and combine information provides the basis for our attitude structure

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12
Q

Automatic judgements (Patricia Devine)

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Attitudes are influenced by automatic judgements

These are unaware, unconscious and less influenced by social desirability bias

Closer correlation to actual behavior of people

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13
Q

Attitude-behavior relationship

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Many studies proof that there is a weak correlation between what people say and actually do

Attitude-behavior inconsistency Varys due to whether:
Attitude is accessible
Expressed publicly/privately
Individuals identify strongly/weakly with. group

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14
Q

Specific attitudes

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Predict behavior by asking specific question and make meta-analysis

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15
Q

General attitudes

A

Attitude is accessible
Expressed publicly/privately
Individuals identify strongly/weakly with. group multiple act criterium=
Predict multiple behaviors better than one specific
Term for general behavior based on average of specific behaviors

Predict multiple behaviors better than one specific

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16
Q

Theory of reasoned action (Fishbein and Aizen) (the role of intention)

A

Model of the links between attitude and behavior

Predicts peoples behavior and their INTENTIONS to perform behavior

Best way to predict behavior is by asking whether person intends to do it!

Important

Attitude component=Whether person thinks that performing the behavior is good/bad=Behavioral beliefs

Subjective norms=Individuals belief about how others view the relevant behavior =Normative beliefs

Attitude will be performed if

	1. persons attitude is favorable
	2. social norm is favorable
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17
Q

Extension: Theory of planned behavior (the role of will)

A

Includes component of of perceived control
If people belief that they have control over their behavior, one can predict it better

Perceived behavioral beliefs based on:
Beliefs about resources
Beliefs about opportunities

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18
Q

Protection motivation theory

A

Explains why people protect their motivation

People adopt healthy behavior by cognitive balancing:

Between perceived threat of illness
Own capacity to cope with it

EG. If I exercise more, i will lose weight and lessen the threat of a heart disease

In order to adapt a healthy behavior, people need to believe that the threat is likely to occur and that they are able to cope with it

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19
Q

Attitude-behavior consistency

A

Accessible attitudes have a stronger influence on behavior

Are more resistant to change

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20
Q

Mode model (Fazio)

A

Attitudes influence spontaneous behavior

Motivation and opportunity are necessary to consider/evaluate available information

Wether automatic activation is likely depends on the strength of association

Object-evaluation associations as highly functional, Help in making decisions

Perception of stimuli biased due to individual attitude

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21
Q

Connectionism

A

Accessible attitude is a cognitive node

Accessibility=depends on how well it is connected to other cognitive nodes

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22
Q

Automatic activation

A

Attitudes with strong evaluative link to situational cues (Reize) are more likely to come to mind from memory

Associations can vary from no link, weak link to strong link

Direct experience of an object and personal interest make attitude more accessible has stronger effect on behavior

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23
Q

Moderator variables

A

Variable that improves predictive power of behavior because it MODERATES the behavior

Specific conditions under which the attitude-behavior relationship is stronger/weaker

EG. Situation, personality, sense of control, direct experience

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24
Q

Process of forming our attitudes mainly from:

A

Own experiences , influences of others, emotional reactions

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25
Behavioral approaches
Effect of direct experience with attitude objects Mere exposure effect=Most impact when we lack information about an issue
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Classical conditioning
Repeated information can cause a formerly neutral stimulus to elicit a reaction that was previously elicited by another stimulus
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Evaluative conditioning
Stimulus becomes more/less liked when it is paired with positive/negative stimuli
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Spreading attitude effect
Liking or disliking a person (object of attribution) can effect evaluations of others EG. You don’t like Marc, Marc talks to Peter, so you like Peter less
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Instrumental conditioning
Instruments such as rewards/punishments for behavior shapes attitudes (especially children’s)
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Observational learning/modelling
Attitude formation as a social learning process Tendency for persons to imitate actions and attitudes observed by a model When observation produces positive/favorable response one is more likely to adapt it Sources of learning Parents, peers, mass media and internet in general have a huge influence on our behavior
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Cognitive development
Attitude formation in terms of cognitive development Developing exercise of building connections
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Self-perception theory
Bem‘s idea that we gain knowledge of ourselves by making self-attributions Infer own attitudes from our behavior
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Values
Higher order concept that provides a structure for organizing attitudes Examples: Theoretical (interest in problem solving) Economic (interest in economic matters) Aesthetic (interest in arts, theatre)
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Ideology
Integrated/widely shared system of belief May transfer different priorities to particular values
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Pluralistic ideologies
Tolerate conflict of values
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Monistic ideologies
Intolerant to conflict
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Social representations
Collection of values, beliefs, ideas shared in a group Through social interaction collectively work out and transform complex phenomena
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Persuasive communication
Message intended to change an attitude and related behavior of an audience
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Attitude change
Modifications from individuals attitude Involves communicator, communication, medium used and characteristics of the audience in persuasion process
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3 important and general variables (Howland, Janis and Kelley)
1. who? Communicator/source Seen as expert = more credibility Depends on his attractiveness and speech rate how much he persuades us 2. what? Communication/message Linguistic power and support with medium Perceived manipulation (we are easier to manipulate if we don’t know about it Fear is affective, but not so much 3. whom? (audience) Age: the older you get, the harder to be manipulated Quality of argument
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Sleeper effect
Each repetition can change your perspective
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Third person effect
Most people think they are less influenced than they actually are
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Disconfirmation bias
People tend to avoid new information that is against their prior beliefs
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Elaboration-likelihood model (Petty and Cacioppo)
When people receive/attend a message they either use a central route (message followed closely) or a peripheral route (arguments not well attended) Cognitive tacticians=We only use cognitive energy for issues that seem important to us
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Heuristic-systematic model (Chaiken)
Systematic processing=Scan and consider available arguments Heuristic processing=Use cognitive heuristic for longer and more complex arguments If we lack confidence in argument, we switch from heuristic to systematic processing
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Intimidation
Present yourself as dangerous/intimidating
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Exemplification
Make other people feel guilty, represent yourself as respectable individual
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Self-promotion
Get respect by making others believe you are competent
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Supplication
Present yourself as helpless, elicit pity
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Integrating
Get somebody to like you and then obtain a request Reciprocity/mutuality principle Do somebody a favor so that the person will feel pressure to give one back to you Integrators dilemma If the profit is obviously planned you are less likely to succeed
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Multiple request
Two-step-procedure: first request functions as a set up for the second request
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Foot-in-the-door tactic
Present small request which functions as a set-up/preparation for the second People more willing to agree to big request later on if they already agreed to first request
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Door-in-the-face tactic
Present large request first, then small one EG. Schools fees were supposed to increase 30%, now only 10%
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Low-ball tactic
Get a person to agree without even revealing everything Eg. Reveal slight increase in costs later
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Action research
To involve people in research process rather than to just give them the literature
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Cognitive dissonance
State of psychological tension produced by two opposing cognitions People normally seek for harmony in their attitudes, beliefs.. The greater the dissonance, the stronger the attempt to reduce it, this leads to attitude change
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Dissonance reduction
By making free choices our confidence over the choices rises
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Vicarious dissonance (=nachempfunden)
When two people in one group share a strong bond, then a dissonance experienced by one person may be felt by the other person aswell
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Effort justification
Tendency to put more value/importance on outcomes to which we have volunteered for Our brains resolve dissonance between effort and result
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Induced compliance paradigm
People comply/agree to experimenters request to behave in a way that is consistent with their attitudes Getting engaged in Counter-attitudinal behavior
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Post-decisional conflict
After behaving in counter-attitudinal way one tries to bring the attitude in one line with behavior to justify ones action
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Representativeness heuristic
By making cognitive short-cuts and heuristics and overestimating the likelihood that something will occur We are more likely to make mistakes
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Self-affirmation theory
People are motivated to keep a stable view of themselves as moral and competent human beings Able to control the outcomes of a situation
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Resistance processes to attitude
Reactance Forewarning Inoculation
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Reactance
If individual feels threatened in changing their attitude People can be manipulated more easily if they think the message is not meant to persuade
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Forewarning
Resistance is produced by the knowledge that one is target of discrimination
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Inoculation
Way of making people resistant to persuasion by providing them with diluted counter argument The more accessible the attitude, the more resistant is one to persuasion
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What is social influence?
Process: attitude and behavior are influenced by real/implied presence of other people Psychologists try to understand/explain how thoughts, feelings and behaviors of individuals are influenced by other people and groups Social influence has a major role in social life: arguments, conflicts, controversy, persuasion, propaganda, force
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Norms
Attitudinal and behavioral similarities and differences define membership and differentiate between groups Accepted ways of thinking, feeling and behaving
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Compliance
usually public change in behavior and expressed attitudes Exists when behavior is under surveillance Expressed in response to group pressure, coercion, request Not necessarily reflect internal change (eg. children keep room tidy because they know their parents watch them Power as the basis of compliance Subjective acceptance and conversion (Umsetzung) produces true internal change Persists even in the absence of surveillance
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Conformity
Feeling confident that beliefs and actions described by norm are correct and socially desirable Subjective acceptance of social norms, that become an internalised standard for behavior No surveillance needed Not based on power
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Reference group
Group that is psychologically salient for behavior and attitudes Either behave in accordance with their norms=source of conformity Or seek to behave in opposition
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Membership group
The one that we belong to by objective criterion social consensus Positive reference group as a source of conformity But there can also be the pressure to produce compliance (group pressure) and coercion when membership group is negative reference group EG. Student (membership) hates being a student (negative reference) and wants to be the lecturer (positive reference) Comply to student norms but confirm to lecturer norms
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Dual-process dependency model
General model of social influence in which separate processes operate Dependent on others for social approval (normative influence) Or information about reality (informational influence) EG. Elaboration likelihood model, Heuristic-systematic model
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Power
Being able to influence other people but resist their attempts to influence Control of behavior through domination that produceds compliance and submission
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1. reward power
Promise/give rewards for compliance
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2. coercive power
Give threats/punishments for non-compliance
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3.informational power
Target beliefs that influencer has more information than oneself Not all information has the power to influence Needs to be consistent with normative expectations
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4. expert power
Targets belief that influencer gas generally more expertise
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5.legitimate power
Targets belief that influencer is authorized by power structure to command and make decisions
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6.referent power
Identification/attraction for source of influence Operate through social approval and group identification
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Leader
Power as a role within group Process of influence that mobilizes others to reach collective goals Group see their leader as charismatic and having legitimate power Make use of power by persuasion, sometimes coercion
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Stanley Milgram`s experiment
Replication of Asch‘s study with a task that had more important consequences Experiment that shows that people tend to obey to an authority without questioning and enter an Agentin state Teacher and student learn word pairs Teacher required to admitted shock to learner for errors (Instruction from authority) Over 60% punished the students with the highest shock intensity Once committed to a course of action people will continue their commitment even if the costs increase dramatically
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Agentin state (Milgram)
To characterize unquestioning obedience People as agents transfer personal responsibility to the person giving orders By entering an Agentin state we can free ourselves from responsibility for what happens next
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Foot-in-the-door technique of persuasion: Milgram Experiment
Experiment starts with trivial shocks Once people committed themselves to a course of action it is difficult to change their minds
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Immediacy of the victim
How close and obvious the victim is to the participant Prevent dehumanization when seeing victim as living and breathing person
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Group pressure
Actions of others help to confirm that our action is il/legitimate
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Legitimacy of the authority figure
Allows people to take off responsibility for their actions Mere emblems of authority (eg. lab coat) can lead to unquestioning obedience
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Social identity theory of leadership
Interpret results of Milgrams Studie as reflecting group-membership-based leadership rather than obedience to an authority figure Participants in uncertain and stressful situation need guidance about what to do Administer strong shocks due to identification with experimenter/scientific community
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Solomon Asch‘s experiment on conformity
Participants conformed to incorrect judgements on line lengths to agree with numerical majority No significant consequences for oneself and other of conforming/resisting Reports of participants why they confirmed: they wanted to avoid censure, ridicule and social disapproval Conform due to uncertainty and fear of social disapproval
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Frame of reference
People use the behavior of others to establish the range of possible behaviors Central positions perceived to be more „correct“ than fringe positions People tend to adopt them =origins of social norms
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Sherifs autokinetic effect studies
Experiment in which people should look at a dot pf light for a long time Autokinetic effect=The stationary dot of a light will seem to move When more people guessed together their guesses of how far the dot moved converged Influence of norm remains even when they later make estimates alone
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Norm of reciprocity
When someone gives you a benefit, you feel that it is natural to return the favor
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Norm of social commitment
Keeping our promises and honoring our commitments EG. When you meet a friend you shouldn’t cancel the meeting 5 min before
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Conformity to group norms
Tendency to follow attitudes and behavior of the group
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Minority influence
The individual or smaller group influences the larger group Factors affecting minority influence Consistency, investment, self-interest, ingroup vs outgroup members, flexibility
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Theory of idiosyncratic credits (Hollander)
You must first earn the right to not confirm by paying conformity dues called idiosyncratic credits To have successful minority influence you need people to trust you EG. Anna has often proven to have good ideas on a Friday night out so you are more likely to follow her when she comes up with an idea High status individuals have more idiosyncratic credits than low status ones
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Who confirms?
``` People with low self-esteem High need for social support/approval Need for self-control Low IQ Authoritarian personalities ```
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Cultural norms and conformity
Higher level of conformity in collectivist/interdependent cultures Conformity viewed favorably As a form of Social glue to hold people together Women tend to confirm little more than men More uncertain and influenced
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Situational factors
People may confirm in one situation and not confirm in another
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Group size
People are concerned about fitting in and being correct Linear effect: the larger the majority, the more you are influenced Size: may not refer to actual physical number of people but to majority of seemingly independent sources of influence in group
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Group unanimity
Conformity is reduced when majority is not unanimous= has no equal opinion Any sort of lack of unamity among majority seems effective Even one person (supporter, dissenter, deviate) can effectively reduce conformity and make us feel less confident about our attitudes
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Three main processes of social influence
1. Informational influence 2. Normative influence 3. Referent informational source See: dual-process dependency model
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Informational influence
An influence to accept information from others as evidence about reality Works best in times of doubt and when we are uncertain about reality We have to feel like our perceptions, beliefs and feelings are correct Can cause true cognitive change (eg. sherifs experiment)
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Normative influence
Influence to conform to positive expectations of others to gain social approval and avoid disapproval Works best when we are under surveillance by a group/belief that group has power to reward/punish us
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Referent informational influence
Pressure to confirm to a group that defines oneself as a member See social comparison theory Separate social influences process are responsible for conformity to group norms
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Metacontrast principle
Prototype of a group is position within group with largest ratio of differences to ingroup positions to outgroup positions
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Self-categorization
We see ourselves through the eyes of our group = increases conformity People conform because they are group members and to avoid social disapproval
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Dual process perspective
Focuses on interpersonal dependency People depend on others for information to reduce their uncertainty Depend on others for reasons of social approval and acceptance Criticism: Underemphasizes the role of belongingness Norms of the group are relevant standards for our behavior
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Differences between referent informational model and normative/informational influence
People conform because of group membership and to a norm as an internalised standard