Automation and Orchestration

Question 1

ABC Training wants to streamline the process of responding to incidents where employees click on links in phishing emails to ensure that certain steps are automated while others require human analysis. Which of the following should they utilize to achieve this?

Answer 1

A runbook is essentially an automated version of a playbook that includes clearly defined interaction points for human intervention and analysis, making it the ideal choice for Jessica’s needs to automate certain steps in incident response while still requiring human judgment at specific stages.