B063 unit 3 integrated Box-office software Flashcards

1
Q

What would be the use of OCER integrated box office systems

A
Administration 
Marketing and customer relationship software 
Ticket scanning 
Reporting 
Security
Theatre store and to show data 
Storage of customer data 
Ticket sales and management
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2
Q

How could OCER theatre use Multimedia software

A

Print and sell tickets
sell online tickets
To provide a print a home feature

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3
Q

How could OCER theatre use integrated database software

A

Storage of customer data such as what the customer has bought storage logins for the online websites
To show and store data for the website

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4
Q

How will tickets sales be affected by integrated box office software

A
Discounts for members
loyalty cards
Discount vouchers 
Group discounts 
Early availability for members for events
start stop dates for shows
limiting number pf tickets per person
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5
Q

How will administration be affected by integrated box office software

A

Management of users accounts
Manage reporting
Manage user accounts
Manage shows

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6
Q

How will OCER theatre use reports in databases

A

Simple queries-tables range of criteria for data
Complex queries-data filtering
Data filtering-such as sales

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7
Q

How could OCER theatre use integrated Box-office marketing and CRM

A
priority booking 
Discounted tickets 
Discount in the theatre bar or restaurant 
Use of loyalty cards
Advertising
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8
Q

How would OCER theatre use online security

A

Protection of the transaction data
All connections encrypted to help prevent theft of data
Qr code/barcode and costumer details displayed on tickets to help to prevent fraud

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9
Q

In which ways can the OCER theatre use ticket scanning

A

To scan barcodes and QR from from smart phones and tablets
Use to scan tickets very quickly
Multiple scanners used at once therefore speeding up entrance
Reporting entrances and there numbers

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10
Q

Benefits of integrated box office

A

Allows for multimedia ticket sales also allows for prevention of things such as prevention of double booking

All customer information automatically stored in a database then encrypted

Allows for online marketing via targeted email based on information correlated by previous data that has been collected

Accessed control of information data

Online kiosk automatically updated

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11
Q

How will OCER theatre use Reporting

A

Simple Queries where data is filtered from one table such as customers using range of criteria to select data

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