BASIC CONSUMER RIGHTS and RESPONSIBILITIES Flashcards
(15 cards)
this right guarantees survival, adequate food, clothing, shelter, health care, education and sanitation.
Availability of basic and prime commodities to consumer at affordable prices and of good quality.
The right to basic needs
right to be protected against marketing of goods or the provision of services that are hazardous to health and life.
Manufacturers should ensure that their products are safe and properly labeled including precautions and warning signs.
The right to safety
is the right to be protected against dishonest or misleading advertising or labeling and the right to be given the facts and information needed to make an informed choice.
Complete information about the product to be purchased including its use, contents, limitations and expiry date.
The right to information
right to choose products at competitive prices with an assurance of satisfactory quality.
A wide array of goods and services offered in the market with diverse brands, sizes, shapes and colors with different price, quality and use
The right to choose
right to express consumer interests in the making and execution of government policies.
Laws that should ensure the consumers a better life by getting the best value for their hard-earned money.
The right to representation
right to be compensated for misrepresentation, shoddy goods or unsatisfactory services.
Producers should replace defective goods pursuant to the “No return, no exchange” of RA 7394.
The right to redress
right to acquire the knowledge and skills necessary to be an informed customer.
Various sectors of society should embark on information campaign on consumer-related issues.
Consumer ed is being integrated to the school curriculum to all levels.
The right to consumer education
right to live and work in an environment which is neither threatening nor dangerous and which permits a life of dignity and well-being.
Constant monitoring on our seas, coral reefs, forests and other natural resources and waste disposal system of factories to ensure the implementation of environmental laws.
The right to a healthy environment
Consumer Responsibility that The responsibility to be more alert and questioning about the use of goods and services we use.
CRITICAL AWARENESS
The responsibility to assert ourselves and act to ensure that we get a fair deal. As long as we remain passive consumers, we will continue to be exploited.
ACTION
The responsibility to be aware of the impact of our consumption on other citizens, especially disadvantaged or powerless groups, whether in the local, national or international community.
SOCIAL CONCERN
The responsibility to understand the environmental consequences of our consumption. We should recognize our individual and social responsibility to conserve natural resources and protect the earth for future generations.
ENVIRONMENTAL AWARENESS
The responsibility to organize together as consumers to develop the strength and influence to promote and protect our interest.
SOLIDARITY
8 consumer rights
Right to basic needs,
Right to safety,
Right to information,
Right to choose,
Right to representation,
Right to redress,
Right to consumer education, and
Right to healthy environment.
BSInfo ChooseRepRedConsHealth
5 consumer responsibilities
Critical Awareness
Action
Social Concern
Environmental Awareness
Solidarity
