Behavioural Science Flashcards
What Is Ethics
Knowing the difference
between right and
wrong.
▪ Deciding to do the right
thing under pressure.
▪ It affects how people
make decisions and lead
their lives.
Prepared by: Police Academy Staff
Characteristics of an ethical person
• Trustworthy
• Respect
• Responsibility
• Fairness
• Caring
• Citizenship
• Compassion
• Conscientiousness
• Devotion
4 Ethical Components
According to James Rest, there are four
(4) components of consistent ethical
behaviour.
❖ Moral Sensitivity
❖ Moral Character
❖ Moral Judgment
❖ Moral Motivation
What is Moral Sensitivity
This is recognizing that an ethical
problem exists.
Definition customer service
Customer Service is defined as a function of how well an Organization is able to constantly and consistently exceed the needs and expectations of its customers (Patterson, 2011
What is Moral Judgment
This is the ability to determine when something is
right or wrong based on personal feelings of right or
wrong.
Moral Motivation
• This is referred to the desire to do the right
thing and to be a good and ethical person.
• This is based on two factors – Rewards
and Emotions.
Define Moral Character
This final stage is the ability to possess
the maturity, courage and discipline to
follow through and do what you know
is right in situations of strong
temptation.
Unethical Conduct
Unethical conduct is behaviour that is not in
accordance with the laws, by-laws, ordinances,
policies, standards or guiding principles of the
Organization
Integrity
Integrity simply speaks to a person
possessing the quality of being honest and
having strong moral principles that they
refuse to change
Impacts of high integrity and
ethics on the police service
Helps to build public trust in
the police
Helps to encourage the public
to partner with the police in
the fight against crim
Impacts of low integrity and
ethics on the police service
Damages the reputation of the entire
police service
Erodes trust
Contributes to the unwillingness of the
public to partner with the police
Common forms of Police
Corruption
Bribery
Chiseling
Shakedown
Favoritism
Mooching
Perjury
Prejudice
Premeditated theft
Define Bribery
The payments of cash or “gifts” for past or
future assistance to avoid prosecution;
Define CHISELING
❖ Cheating someone out of something.
❖ An activity involving police
demands for free admission to
entertainment whether connected to
police duty or not, price discounts
SHAKEDOWN
❖ A shakedown is when the police
extort a business owner for
protection money.
Define FAVORITISM/Nepotism
The practice of using license tabs, stickers
or courtesy cards to gain immunity from
traffic arrest or citation (sometimes
extended to wives, families and friends of
recipient)
Define MOOCHING
❖ Asking for or obtaining something without
asking for it.
An act of receiving free coffee, cigarettes,
meals, liquor, groceries, or other items
either as a consequence of being in an
underpaid, undercompensated profession
Define Perjury
The act of fellow officers lying in the
court of law to provide an alibi for
fellow officers apprehended in
unlawful activity
Define Prejudices
Any preconceived opinion or feeling, either
favourable or unfavourable
What is PREMEDITATED THEFT
❖ Planned burglary, involving the
use of tools, keys, etc. to gain
forced entry or a pre-arranged
plan of unlawful acquisition of
property which cannot be
explained as a “spur of the
moment” theft.
Prepared by: Police Academy Staff
Define SHOPPING
❖ This is the theft of items
from stores while on patrol.
EMOTIONAL INTELLIGENCE is define as
•
It is the capacity for:
– recognizing our own feelings
– recognizing the feelings of others,
– for motivating ourselves,
– for managing emotions well in ourselves and
– managing emotions in our relationship
What is Emotional Intelligence in Policing
Recognize emotions in others
• Understand emerging emotions related to an incident
• Manage your emotions and be open to your feelings
which promotes personal understanding
• Motivate yourself and customers with your emotions
Acronym RUMM
