bob Flashcards

(53 cards)

1
Q

primary research

A

research that the business go out and do themselves for example asking members of the public to answer a questionnaire they have created

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2
Q

secondary research

A

research that a business doesn’t complete themselves an example of this could be looking on Google for data to base a product of off

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3
Q

market research

A

gathering data about customers, competitors and market trends

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4
Q

quantitative data

A

numeric

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5
Q

qualitative data

A

opinion based

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6
Q

geographic segmentation

A

when a company segment there target market by location, region, rural/urban

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7
Q

psychographic segmentation

A

when a company segment there target market by hobbies, class, life style

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8
Q

behavioural segmentation

A

when a company segment there target market by usage, loyalty, benefits

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9
Q

demographic segmentation

A

when a company segment there target market by age, sex, occupation, income

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10
Q

examples of competitive advantage (7)

A

product design, product quality, promotional offers, customer service, delivery times, ethical stance, product attributes

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11
Q

examples of adding value (8)

A

usp, inputs, celebrities, packaging, transformation, craftsmanship, quality, outputs

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12
Q

factors affecting demand (8)

A

competitors actions, changes in price, income levels, seasons, external shocks, demographics, advertising and branding, trends

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13
Q

what’s the PED formula?

A

% change in quantity demanded over % change in price

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14
Q

when is a product elastic?

A

when the PED is over 1 or below minus 1

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15
Q

when is a product inelastic?

A

when the PED is less than 1 or higher than minus 1

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16
Q

what’s the YED formula?

A

% change in quantity demanded over % change in income

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17
Q

how do you work out the % change?

A

(difference over original) x 100

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18
Q

what is penetration pricing in pricing strategies?

A

a business prices its products very cheap e.g. Pound land

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19
Q

what is competitive pricing in pricing strategies?

A

this is when a business bases its prices on its competitors e.g. McDonald’s does not charge £6 for a burger as everyone would got to burger king

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20
Q

what is psychological pricing in pricing strategies?

A

this is when a business charges for example £19.99 as the consumer then believes that product is cheaper as it does not say £20

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21
Q

what is price skimming in pricing strategies?

A

a business starts at a high price and slowly begins to reduce the price over time

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22
Q

what is cost-plus pricing in pricing strategies?

A

adding value- when a business chargers more than the product costs to manufacture to gain profits

23
Q

whats an advantage of psychological pricing?

A

this should increase sales as more people believe that the they are paying less which makes a profit

24
Q

whats an advantage of competitive pricing?

A

the business knows the market is there and the people will buy those products for that price or within a range

25
whats an advantage of penetration pricing?
everyone can afford the product so they business can definitely sell products and also they have a wide target market
26
whats an advantage of cost-plus pricing?
guaranteed profit if products or service is sold
27
whats an advantage of price skimming?
the business can continue to sell products in different seasons to which the products are usually sold as the consumers get the product are able to buy for a cheaper price
28
whats a disadvantage of psychological pricing?
the business is losing a few p per unit which all adds up and will decrease profits made
29
whats a disadvantage of competitive pricing?
they are unable to sell there products for higher premium prices so they make less profit per product as they have less added value
30
whats a disadvantage of penetration pricing?
less price per unit
31
whats a disadvantage of cost-plus pricing?
competitors may add less value so consumers decide to go there instead
32
whats a disadvantage of price skimming?
slowly the business earns less and less per unit and the brand image of the product maybe be taken as less premium
33
why do businesses use pricing strategies? (6)
to increase sales, to enter new markets, to cover costs and make sure profit is made, to make a higher profit, to affect consumers perception of products, to maximize market share
34
6 types of pricing strategies
competitive, predatory, price skimming, psychological, penetrative, competitive
35
6 types of digital promotion
social media, viral strategies, advergaming, online adverts, consumer generated content, mobile communication
36
6 types of sales promotion
BOGOF, special events, point of sale, price discounts, money off coupons, sample give away
37
6 types of normal promotion
above the line advertising, below the line advertising, sponsorship's, public relations, personal selling, direct marketing
38
direct marketing
highly focused targeted mail based on what customers have already brought
39
below the line marketing
usually for a niche market to create awareness, communicate information
40
above the line marketing
used in mass markets for example tv adverts and online
41
what is a sponsorship?
paid promotions with well known people to attract consumers to buy as a celebrity has been seen using it
42
public relations
unpaid promotions with well known people
43
personal selling
in a niche market
44
social media in promotion
adverts through Facebook and Instagram etc
45
mobile communications
extends online research and allows the customer to communicate while in the move
46
viral strategies
a business using a marketing technique which they hope will be shared to increase awareness of there product e.g coca cola putting names on bottles
47
advergaming
advergaming is when ads pop up on games possibly through apps or online games
48
consumer generated content
content which has been make available to other consumers online e.g. cookies
49
BOGOF
buy one get one free
50
special events
an advent the business holds to encourage the consumer to buy products from them
51
point of sale
usually a cardboard display close to the tills which is branded
52
money off coupons
can be used to capture new customers- to add incentive
53
samples/ giveaways
letting the customer try a free sample of your product to interest them and encourage them to buy your product