Booklet 3: Marketing Mix & Product Life Cycle Flashcards

(41 cards)

1
Q

What is the Product element? (4)

A

A product refers to the commodity that a business is offering for sale.

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2
Q

What is the Price element? (4)

A

Price refers to the amount of money a firm requires in return for providing its goods or services.

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3
Q

What is the Skimming Pricing Strategy? (4)

A

The price of the product is set high initially to target those who are willing to pay the higher price.

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4
Q

3 advantages and 3 disadvantages of Skimming? (8/10)

A

Advantages
1.Help establish the product as a must have
2.Early adopters of a product are usually willing to pay high prices
3.It makes sense to charge higher prices to recover the investment cost

Disadvantages
1.Some customers may be put off by the ‘rip-off pricing’
2.When the price gets cut, the firms image may suffer
3.Buyers who bought early may be annoyed with the price change

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5
Q

What is the Penetration Pricing Strategy? (4)

A

When a firm sets a low initial entry price to attract customers

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6
Q

3 advantages and 3 disadvantages of Penetration Pricing? (8/10)

A

Advantages
1.Low-priced new products may attract high sales volume
2.High sales volumes help to cut production costs per unit
3.Creates customer base quickly

Disadvantages
1.Pricing low may affect the brand image, making it look cheap
2.Pricing on the basis of value can cause customers to be very price sensitive
3.Businesses sacrifice higher profit in the initial phase

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7
Q

What is the Value-Based Pricing Strategy? (4)

A

The practice of setting the price of a product or service at its perceived value to the customer.

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8
Q

2 advantages and 3 disadvantages of Value-Based Pricing? (8/10)

A

Advantages
1.Increase profits
2.Customer loyalty

Disadvantages
1.Niche market
2.Not scalable
3.Competition

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9
Q

What is the Cost-Plus Pricing Strategy? (4)

A

When a firm calculates the average cost of producing a good or service and then adds a percentage profit or mark-up to calculate the selling price.

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10
Q

2 advantages and 3 disadvantages of Cost-Plus Pricing? (8/10)

A

Advantages
1.Company knows the amount of expenditure and can add profit margin accordingly
2.Simple method

Disadvantages
1.Doesn’t take into account the future demand for a product
2.Doesn’t take into account the competitor actions
3.Overestimating the price and personal bias when deciding the profit margin

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11
Q

What is the Promotion element? (4)

A

The process by which businesses inform customers about their products and in an attempt to persuade customers to purchase them.

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12
Q

What is the Advertising method of promotion? (4)

A

Companies invest large sums of money to promote products to the public.

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13
Q

What is the Sales Promotion method of promotion? (4)

A

Refers to any short-term incentive used to encourage consumers to purchase a good or service.

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14
Q

3 advantages and 3 disadvantages of Sales Promotion? (8/10)

A

Advantages
1.Generate sales and increase profits
2.Add to the brand awareness
3.Effective for first time entry on to the market

Disadvantages
1.Difficult to sell a product at full price
2.The firm has to reduce their profit margin
3.Short-term boost to sales and profits

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15
Q

What is the Joint Venture method of promotion? (4)

A

An agreement between 2 companies in which both organisations combine marketing strategies in order to increase their share of the marketplace and increase their revenues.

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16
Q

3 advantages and 3 disadvantages of Joint Ventures? (8/10)

A

Advantages
1.Can increase their advertising audience
2.Companies might combine assets and resources leading to an increase in likelihood of success of the campaign
3.Doesn’t carry a large risk

Disadvantages
1.Neither party has full control
2.Potential conflict can occur between businesses
3.Some confidentiality from each business is lost.

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17
Q

What is the Place element? (4)

A

Place refers to getting the goods to the correct place where they are going to sell most.

18
Q

What is Retail? (4)

A

The retailer buys products direct from the manufacturer and distributes them to customers through the use of premises.

19
Q

2 advantages and 2 disadvantages of retail? (8/10)

A

Advantages
1.Customers are able to see/try on products before they buy them
2.Personal service can be provided to the customer

Disadvantages
1.Expensive to operate a retail outlet
2.Shops aren’t open 24/7

20
Q

What is Wholesale? (4)

A

The wholesaler buys goods direct from the manufacturer, stores them and redistributes them to individual retailers in small batches.

21
Q

2 advantages and 2 disadvantages of Wholesale? (8/10)

A

Advantages
1.Provides the retailer with storage, bulk breaking, credit and delivery facilities, which reduce costs
2.Retailers can order exactly what is needed

Disadvantages
1.Efficient supply chain is required
2.More expensive for the retailer

22
Q

What is the People element? (4)

A

People refer to the staff or representatives of a company who will directly or indirectly come into contact with customers.

23
Q

What is the importance of the role of People? (8/10)

A

1.Staff should appreciate the positive impact of their actions on the brand image and business’s reputation.
2.Customer experience is paramount if the business is to achieve it’s goal of increased market share.
3.Excellent customer service could lead to repeat custom.

24
Q

What is the Process element? (4)

A

Refers to the systems employed by the firm to ensure that their services are successfully delivered to their customers.

25
What is Service Delivery for Process? (4)
Refers to the activities completed and resources used to process transactions or undertake activities in order to meet the needs of customers.
26
What is Service Consumption? (4)
Refers to the activities completed and resources used to ensure that the service of the customer receives meets their needs.
27
What is the Physical Environment element?
Refers to the tangible elements supporting the delivery of a service.
28
What is Facilities? (4)
The physical environment in which the business operates.
29
What is Infrastructure? (4)
The buildings, signs, logos and equipment employed to facilitate service delivery.
30
What is Service Delivery for Physical Environment? (4)
Ensuring that all staff are fully trained and competent and perceived as the expert in the area.
31
What is Product Life Cycle? (4)
The product life cycle is a model which charts the stages a product will typically go through over its lifespan and measures the sales it is likely to have over this period.
32
What are 2 Features of a product being at the Research & Development stage? (8/10)
1.Large amount of money invested 2.No sales
33
What are 3 Features of a product being at the Introduction stage? (8/10)
1.Slow sales 2.Negative cash flow 3.Few competitors
34
What are 3 Features of a product being at the Growth stage? (8/10)
1.Improved customer loyalty 2.Increased sales 3.Better cash flow
35
What are 3 Features of a product being at the Maturity/Saturation stage? (8/10)
1.Sales levels are maintained 2.Hard to increase the volume of sales 3.Cost is at its lowest
36
What are 3 Features of a product being at the Decline stage? (8/10)
1.Falling sales 2.Falling number of competitors 3.Price might have to be decreased
37
2 Advantages and 2 Disadvantages of usefulness of the product life cycle to a business (18)
Advantages 1.Help businesses make decisions about when to withdraw a product from the market 2.Useful for businesses which have a portfolio of products to manage Disadvantages 1.Practical problems in assessing exactly what stage a product is at, at a particular time 2.Timing is critical in decisions relating to the introduction and withdrawal of products
38
What is Extension Strategies? (4)
Methods used to prolong the life cycle of a product by preventing it, or delaying it from reaching the decline stage of its product life cycle.
39
What are 3 extension strategies? (18)
1.Product modification 2.Exporting the product 3.Repackaging
40
3 advantages and 3 disadvantages of extending a product life cycle? (8/10/18)
Advantages 1.Target a completely new market segment 2.Extra sales revenue and profits for many years 3.Less risk than with new products Disadvantages 1.Product may have reached the end of its life cycle already 2.Might be very expensive to change elements 3.Difficult to get timing right
41
3 advantages of having a balanced portfolio of products (8/10)
1.Less promotional expenditure needed to launch new products if brand name is well established 2.Helps build up a strong corporate image and maintain customer loyalty 3.Cash flow can be managed to ensure that products in the maturity stage can be used to help fund new products