BUSCOM-1 Flashcards

(87 cards)

1
Q

Traditionally written on paper and often formal in tone, letters are used for personal,
business, or official communication.

A

Letters:

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2
Q

They can be handwritten or typed and may be delivered physically (via post) or electronically (in the case of digital letters).

A

Letters:

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3
Q

A more modern form of communication, emails are sent electronically via email servers and are usually less formal than traditional letters.

A

Emails:

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4
Q

They are widely used for business correspondence, personal communication, or notifications. _______ can be composed, sent, and received within seconds, making them an efficient form of communication.

A

Emails

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5
Q

what are the Types of Letters:

A
  1. .Personal Letters:
  2. Business Letters:
  3. Official Letters:
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6
Q

Two types of Personal Letters:

A
  1. Informal Letters:
  2. Formal Personal Letters:
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7
Q

Written to friends, family, or acquaintances, typically with a casual and friendly tone.

A

Informal Letters:

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8
Q

Used for formal personal matters, such as invitations, condolences, or congratulations.

A

Formal Personal Letters:

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9
Q

types of Business Letters:

A
  1. Cover Letters:
  2. Complaint Letters:
  3. Inquiry Letters:
  4. Resignation Letters:
  5. Recommendation Letters:
  6. Acceptance Letters:
  7. Thank-You Letters:
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10
Q

Sent with a resume or application for a job. It introduces the candidate and highlights their qualifications.

A

Cover Letters:

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11
Q

Used to address dissatisfaction with a product, service, or situation.

A

Complaint Letters:

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12
Q

Written to ask for information or clarification.

A

Inquiry Letters:

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13
Q

Official letters to inform an employer of your decision to leave a job.

A

Resignation Letters:

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14
Q

Written to vouch for someone’s skills, abilities, or character, typically for academic or professional purposes.

A

Recommendation Letters:

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15
Q

Used to accept an invitation or offer, such as for a job, an event, or a position.

A

Acceptance Letters:

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16
Q

Express gratitude for a service, gift, or opportunity.

A

Thank-You Letters:

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17
Q

Types of Official Letters:

A
  1. Government Correspondence:
  2. Letters to Organizations:
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18
Q

Formal communication with government bodies, such as requests, applications, or petitions.

A

Government Correspondence:

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19
Q

Correspondence to institutions like schools, hospitals, or companies regarding inquiries, requests, or complaints.

A

Letters to Organizations:

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20
Q

What are the Types of Emails:

A
  1. Personal Emails:
  2. Professional Emails:
  3. Business/Corporate Emails:
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21
Q

What are the Personal Emails:

A
  1. Informal Emails:
  2. Formal Personal Emails:
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22
Q

Casual and friendly messages to friends or family members.

A

Informal Emails:

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23
Q

These are polite and respectful emails for formal personal communication (e.g., professional thank-you notes, personal invitations).

A

Formal Personal Emails:

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24
Q

What are the types of Professional Emails:

A
  1. Job Application Emails:
  2. Thank-You Emails:
  3. Inquiry Emails:
  4. Follow-Up Emails:
  5. Complaint Emails:
  6. Confirmation Emails:
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25
Emails that accompany a resume and cover letter when applying for a job.
Job Application Emails:
26
Expressing gratitude for a meeting, job interview, or favor.
Thank-You Emails:
27
Requests for information or clarification about a specific topic or issue.
Inquiry Emails:
28
Sent to follow up on a previous conversation, meeting, or application.
Follow-Up Emails:
29
Used to address issues with products, services, or situations in a professional setting.
Complaint Emails:
30
Acknowledge receipt of information, confirming appointments, or acknowledging reservations.
Confirmation Emails:
31
Types of Business/Corporate Emails:
1. Internal Emails: 2. External Emails: 3. Newsletters: 4. Sales Emails: 5. Meeting Invitations:
32
Communication within a company or organization, often used for work updates, meetings, or announcements.
Internal Emails:
33
Correspondence with clients, vendors, or other businesses for professional purposes.
External Emails:
34
Emails sent to subscribers with company updates, promotions, or information.
Newsletters:
35
Sent to promote a product or service to potential clients or customers.
Sales Emails:
36
Emails inviting colleagues or clients to a meeting, often containing dates, times, and locations.
Meeting Invitations:
37
WHAT ARE THE THINGS TO CONSIDER WHEN WRITING LETTERS AND EMAILS
1. Purpose of the Message: 2. Organize Your Thoughts: 3. Be Respectful of the Reader’s Time: 4. Personalization 5. Use a Clear and Relevant Subject (for Emails) 6. Professional Email Signature: 7. Clarity Over Cleverness 8. Actionable Items 9. Formatting 10. Be Mindful of Emojis and Informal Language 11. Proofread Before Sending 12. Respect Timing 13. Avoid Overuse of "Reply All 14. Ensure Confidentiality and Privacy 15. Closing Remarks
38
Know the Goal
. Purpose of the Message:
39
Outline Logical Flow
2. Organize Your Thoughts:
40
Get to the Point Use Bullet Points
3. Be Respectful of the Reader’s Time:
41
Make It Personal Address the Recipient’s Needs
4. Personalization
42
Be Descriptive Use Action Words
5. Use a Clear and Relevant Subject (for Emails)
43
Standard Signature Keep It Simple
6. Professional Email Signature:
44
Avoid Over-Complexity Avoid Excessive Humor
7. Clarity Over Cleverness
45
Clarify Next Steps
8. Actionable Items
46
Break Up Large Chunks of Text Use Bold/Italics for Emphasis Keep Fonts Simple
9. Formatting
47
Professional Settings Casual Context
10. Be Mindful of Emojis and Informal Language
48
Avoid Autocorrect Mistakes Check for Tone
11. Proofread Before Sending
49
Consider Time Zones Respond Promptly
12. Respect Timing
50
Be Selective
13. Avoid Overuse of "Reply All
51
Be Cautious with Sensitive Info Blind Carbon Copy (BCC)
14. Ensure Confidentiality and Privacy
52
Express Gratitude Polite Ending
15. Closing Remarks
53
________ is a concise document summarizing a person’s education, work experience, skills, and qualifications.
Resume
54
It is tailored for a specific job application, focusing on the most relevant information to showcase the candidate’s suitability for the role.
Resume
55
Typically 1–2 pages long.
Resume
56
A brief summary of your education, work experience, skills, and accomplishments.
Resume
57
More focused on specific roles or industries. Often tailored for a particular job application.
Resume
58
A __________ (Latin for "course of life") is a detailed document that provides a comprehensive overview of a person’s academic background, professional experience, skills, and achievements.
Curriculum Vitae
59
It can include sections like education, publications, research, presentations, certifications, and more.
Curriculum Vitae
60
Often longer, usually 2+ pages.
Curriculum Vitae
61
Detailed listing of all academic achievements, work experience, research, publications, etc. Often used for academic or research positions, or internationally.
Curriculum Vitae
62
What are the KEY SECTIONS FOR RESUME
1.Header:
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Full name, phone number, email address, and LinkedIn (optional). Optional: Address or portfolio/website link.
1.Header: 2. Summary or Objective (optional): 3. Skills: 4. Experience: 5. Education: 6. Certifications (optional): 7. Projects or Publications (optional): 8. Languages or Volunteer Work (optional):
64
A short statement (1–3 sentences) about your goals, skills, and what you bring to the role.
2. Summary or Objective (optional):
65
A bullet-point list of hard skills (software, technical skills) and soft skills (communication, teamwork).
3. Skills:
66
Reverse chronological order (most recent job first). Include job title, company name, location, and dates. Bullet points for key responsibilities and achievements.
4. Experience:
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Degree(s), institution(s), graduation date(s), honors or relevant coursework (optional).
5. Education:
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Relevant certifications or training.
6. Certifications (optional):
69
If applicable, highlight any major projects or research.
7. Projects or Publications (optional):
70
Languages spoken or significant volunteer work.
8. Languages or Volunteer Work (optional):
71
WHAT ARE THE KEY SECTIONS FOR CV
1.Header: 2. Personal Profile (optional): 3. Education: 4. Research Interests (for academic CVs): 5. Work Experience: 6. Publications and Presentations: 7. Skills: 8. Awards, Honors, and Fellowships: 9. Professional Associations or Affiliations: 10. References:
72
Same as the resume (name, contact, etc.).
1.Header:
73
A brief paragraph summarizing your professional background and achievements.
2. Personal Profile (optional):
74
Include degree(s), dissertation or thesis topics, academic honors, and dates of study.
3. Education:
75
Detail any research areas or academic interests.
4. Research Interests (for academic CVs):
76
More detailed than a resume, include job title, company, dates, and describe your responsibilities.
5. Work Experience:
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List all papers, articles, or conferences you have participated in.
6. Publications and Presentations:
78
Similar to the resume, but may also include technical and research skills.
7. Skills:
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Include scholarships, academic awards, fellowships, etc.
8. Awards, Honors, and Fellowships:
80
Memberships in relevant organizations or societies.
9. Professional Associations or Affiliations:
81
Often provided at the end of a CV, unlike a resume (references are typically available upon request in a resume).
10. References:
82
Tips for Both: Resume and CV
1.Customization: 2. Clear and concise formatting: 3. Action verbs: 4. No errors: 5. Keep it relevant:
83
Tailor each resume/CV for the specific job or role you’re applying to.
1.Customization:
84
Use bullet points and make sure it’s easy to scan.
2. Clear and concise formatting:
85
Use strong action verbs (e.g., "Led, " "Developed," "Initiated").
3. Action verbs:
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Proofread thoroughly for typos or grammatical mistakes.
4. No errors:
87
Focus on the skills and experience that are most pertinent to the role or field you're targeting.
5. Keep it relevant: