business 3.1 Flashcards
(10 cards)
what are the heirachy of objectives
aim (overall vision and reasonf or business existing)
mission statement(expression of a businesses overal aim and core values
corporate objective(specific performance goals set by senoir management for the business to achieve over time)
functional goals(day to day goals)
What should corporate and functional objectives be
specific
measurable
achievable
relevant
time bound
what is a distinctive capability?
when a business has a particular strenght that is very difficult for competitors to copy)
what are some examples of distinctive capability
operation skills and expertise
reputation and image
innovation and ability to change
relationships and networks
what is swot analysis used for
analyical tool used to identify internal strengths and weaknesses and external opportunities and threats
what does pestle analyse
external factors that are likely to to impact activites and outcomes of a business
what is the acronym pestle stand for
political
economic
social
technological
legal
environmental
what are some reasons for change in market sr=tructure
businesses leaving and entering
growthof internet
globalisation
change in consumer tastes and prefrences
what does porters five forces identify
key pressures on an industry that impact he ability of a business to compete with rivls
what are porteres five forces
level of competition
threat of substition
buyer power
threat of new entry
supplier power