business 3.1 Flashcards

(10 cards)

1
Q

what are the heirachy of objectives

A

aim (overall vision and reasonf or business existing)
mission statement(expression of a businesses overal aim and core values
corporate objective(specific performance goals set by senoir management for the business to achieve over time)
functional goals(day to day goals)

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2
Q

What should corporate and functional objectives be

A

specific
measurable
achievable
relevant
time bound

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3
Q

what is a distinctive capability?

A

when a business has a particular strenght that is very difficult for competitors to copy)

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4
Q

what are some examples of distinctive capability

A

operation skills and expertise
reputation and image
innovation and ability to change
relationships and networks

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5
Q

what is swot analysis used for

A

analyical tool used to identify internal strengths and weaknesses and external opportunities and threats

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6
Q

what does pestle analyse

A

external factors that are likely to to impact activites and outcomes of a business

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7
Q

what is the acronym pestle stand for

A

political
economic
social
technological
legal
environmental

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8
Q

what are some reasons for change in market sr=tructure

A

businesses leaving and entering
growthof internet
globalisation
change in consumer tastes and prefrences

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9
Q

what does porters five forces identify

A

key pressures on an industry that impact he ability of a business to compete with rivls

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10
Q

what are porteres five forces

A

level of competition
threat of substition
buyer power
threat of new entry
supplier power

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