business 3.6 Flashcards

(10 cards)

1
Q

What are some internal causes of change

A

change in business size
poor performance
new ownership
transformational leadership
business restructuring

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2
Q

What are some external causes of change

A

changes in market
social change
political change
economic change
technological change
legal change
environmental change

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3
Q

What parts of the business will change effect

A

competitiveness
productivity
financial performance
stakeholders

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4
Q

what is change management

A

involves the identification, orginisation and implementation of new methods of working to a business

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5
Q

What are some factors that determine the success of business change

A

pace of change
resistance to change
orginisation size
orginisational culture

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6
Q

What is scenario planning?

A

process of anticipating possible changes in a businesses situation(risk assessment) and devising ways of dealing with them(risk mitigation)

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7
Q

What are some common hazards in risk assessment

A

natural disasters
IT systens failure
loss of key staff

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8
Q

What is a business continuity plan

A

Sets out how a business will operate following a serious incident or disaster

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9
Q

What are the stages in the business continuity planning process

A

risk assessment
impact analysis
strategy developmeny
plan developmeny
testing and training
maintanence and review

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10
Q
A
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