business advanced products Flashcards
(178 cards)
1
Q
What type of Business VoiceEdge seat cannot be directly dialed from an outside line?
A
A Standard Seat
2
Q
For VoiceEdge, what is the maximum number of lines/consecutive call paths over coax on a DOCSIS 3.0 network?
A
40 lines per site
3
Q
If the Adtran 908e will not be installed on a rack and will be wall-mounted instead, it is unacceptable to mount it ___
A
With the LEDs pointing up.
4
Q
What is the maximum number of Concurrent Call Sessions Comcast offers overHFC and MetroE for SIP?
A
-46 over coax-250 over fiber
5
Q
The site technician can turn up the SUR or aggregation switch port for the switch with this tool.
A
Edge Automation Tool
6
Q
What does MTU stand for?
A
Maximum Transmission Unit
7
Q
PRI trunks are made up of what two type of channels?
A
B andD channels
8
Q
A full PRI trunk is made up how many B and D channels?
A
23 B-Channels1 D-Channel
9
Q
In DOCSIS 3.0 how many PRI trunks are available?
A
2 PRI trunks
10
Q
An Arris CM820A that will be used for a SIP trunk must be issued from the warehouse as what equipment type?
A
SP
11
Q
Whatarea codesare blocked on all Comcast trunk services?
A
500, 700, 900, 976
12
Q
Comcast SIP trunking is offered over what two networks?
A
HFC and MetroE Networks
13
Q
What is SLA?
A
Service Level Agreement
14
Q
When referring to Ethernet, Jitter is known as:
A
Frame Delay Variation
15
Q
What are thefour different symmetric service speeds offered with EoHFC?
A
2, 4, 6 and 10Mpbs
16
Q
What is MTTR?
A
Mean Time to Repair
17
Q
If a customer’s end users need a 10-digit phone number, what type of seat do they need?
A
Unified Communications Seat
18
Q
What does CCOM stand for?
A
Comcast Commercial Order Management
19
Q
The type of cable used to connect from the ESG to the trunk modem for a SIP trunk customer is:
A
Staight Ethernet Patch Cable
20
Q
A logical sub-trunk within a SIP trunk is known as a:
A
SIP trunk group
21
Q
What are the four VoiceEdge access levels to the online portal for customers?
A
-User-Technical Admin-Billing Admin-Enterprise Admin
22
Q
What is the D or Delta Channel used for in a PRI trunk?
A
Used as a management channel
23
Q
What does IAD stand for?
A
Integrated Access Device
24
Q
Comcast’s Ethernet Dedicated Internet is offered in speed increments of:
A
1Mbps to 10Gbps
25
For a SIP trunk, the maximum number of Concurrent Call Sessions (CCS) allowed over fiber is:
250
26
A SIP Trunk feature at individual trunk group levels that provides an additional 20% call capacity is called:
Bursty
27
A cross-over cable is also known as ____
RJ48C
28
For a SIP trunk, the maximum number of Concurrent Call Sessions (CCS) allowed over coax is:
46
29
What is the name of the feature that allows a Business VoiceEdge customer on a Unified Communications Seat to have his Voicemail messages delivered to email boxes as .wav files?
Voicemail to Email Integration
30
What does SIP stand for?
Session Initiated Protocol
31
What CPE does the customer get with the Extreme 505 service?
-Ciena 3931-Netgear R6300
32
This new automated Ethernet testing tool should be used for all steps of typical fiber CPE installation and allows the site technician to be completely self-sufficient.
Test and Turn-Up Automation Tool
33
In a RJ48C cable, the originating pair on pins 1 and 2 move to what pins on the other end?
Pins 4 and 5
34
Each channel in a PRI is made up of how many bits?
64kbit/s
35
What type of Business VoiceEdge seat has a Direct Inward Dialing (DID) number?
A Unified Communications Seat
36
A 10 cable card, Vecima Networks Terrace TQ1002+ can handle how many tuner blocks?
10 tuner blocks
37
What is DOD?
Direct Outward Dialing
38
A Business VoiceEdge customer using Be Anywhere can seamlessly pull a call to their smart phone from their desk phone by doing what?
-Dialing the Be Anywhere Portal from the smart phone-Following the prompt and dialing *11
39
What type of Business VoiceEdge seat is a line user with advanced feature needs and is used by the majority of a customer's employees?
A Unified Communications Seat
40
For VoiceEdge, what is the maximum number of lines/consecutive call paths over fiber?
60 lines per site
41
A D-Channel in a PRI trunk is also know as what?
A Delta Channel
42
PRI service delivered in North America is referred to as:
23B+D
43
What CPE is needed for SIP Trunking Delivery over fiber?
Fiber Switch:-A Ciena Switch 3916, 3930)-Adtran Netvanta 3430 if more than 46 but less than 80 Concurrent Call Sessions -Adtran Netvanta 4430 is more than 80 Concurrent Call Sessions
44
For hospitality customers; the high-definition to the demarc offered by Comcast is called:
HD2D
45
A Business VoiceEdge customer using Be Anywhere can seamlessly pull a call to their desk phone from a smart phone by dialing what on their desk device?
*11
46
What three types of educational resources are available from Comcast for VoiceEdge customers?
-Training Webinars -Self-help videos -On-site training
47
What does SDPM stand for?
Service Delivery Project Manager
48
Cisco's Internetwork Operating System is called ___
IOS
49
What type of Business VoiceEdge seat can receive calls transferred from a Receptionist, an Auto-Attendant or a Hunt Group but not from an outside line?
A Standard Seat
50
What does ISDN stand for?
Integrated Services Digital Network
51
What are three of the advanced features that come standard with a Unified Communications Seat?
-Be Anywhere-Remote Office-Voicemail to Email Integration
52
What does PRI stand for?
Primary Rate Interface
53
A "B" Channel in a PRI trunk is also known as what?
A Bearer Channel.
54
What type of ISDN/PRI Trunk Service Type does Comcast offer?
Switched Trunk
55
What does MPLS stand for?
Multiprotocol Label Switching
56
What CPE is used for SIP Trunking Delivery over HFC?
-Arris CM820A-Adtran Netvanta 3430
57
___ operates at a layer that is generally considered to lie between traditional definitions of layer 2 (data link layer) and layer 3 (network layer), and thus is often referred to as a "layer 2.5" protocol.
Multiprotocol Label Switching (MPLS)
58
A data pipe between a carrier's soft switch and SIP capable CPE is known as a:
SIP trunk
59
Comcast certifies certain PBXs for our SIP trunk services; however, what brand of PBX will NOT be certified by Comcast?
Toshiba
60
What is the website where a VoiceEdge customer can access the Online Portal?
business.comcast.com/bveportal
61
This SIP Trunk feature provides customers with a flexible solution to maintain call resource availability by routing inbound call traffic across multiple Trunk Groups to balance network utilization.
Load Balancing
62
The Hunt Group type that notes the last user to answer a call and then rings the next user on the user list is _____
Circular
63
___ is:-Loop providing a connection between two switch points-Not for connecting end user devices
Trunk
64
What does EVC stand for?
Ethernet Virtual Connection
65
When refering to Ethernet, packet loss is known as:
Frame Loss
66
The Hunt Group type that rings all users at once is ______
Simultaneous
67
This tool in Commercial Edge Connect allows a technician in the field to turn SUR up or down from the customer premises.
Edge Autmation Tool
68
________ captures all of the technical details for the customer account. This document is completed by Sales, Sales Engineering and the Project Manager.
Solution Design Worksheet (SDW)
69
What Comcast Business Ethernet service enables an organization to meet the demand of bandwidth-intensive applications with flexible, scalable point-to-point configurations delivering high-capacity fiber connections between two sites?
Ethernet Private Line (EPL)
70
What is the maximum transmission unit (MTU) in frame size that Comcast's Dedicated Internet supports?
1518 bytes
71
A mechanism in high-performance telecommunications networks that directs data from one network node to the next based on short path labels rather than long network addresses, avoiding complex lookups in a routing table is called:
Multiprotocol Label Switching (MPLS)
72
What Comcast Business Ethernet service provides an Ethernet Virtual Connection (EVC) from the customer’s location to a Comcast Internet Point of Presence (POP) router?
Ethernet Dedicated Internet (EDI)
73
What ISDN/PRI Trunk Service Type does Comcast offer and is used to connect a PBX to a switch?
Switched Trunk
74
What is the TTU Team?
Test and Turn Up Team
75
What are the two fiber-optic Small Form Factor Pluggable (SFP) handoff options available to a customer from a Ciena 3916, 3930 or 3931 Service Delivery Switch?
Single Mode or Multi-Mode
76
What is the Concurrent Call Session Capacity (CCS) on an Adtran Netvanta 3430?
80 Concurrent Call Sessions
77
When referign to Comcast's Ethernet Service, what is the Mean Time to Repair from the time a trouble ticket is opened with the Business Services Network Operations Center (BNOC)? What are the two objective times?
-The average time required to restore service to an operational condition.- 4 hours for electronic equipment failure-6 hours for fiber optic facilities failure
78
On a SIP trunk over HFC, an Adtran Netvanta 3430 can handle up to how many Concurrent Call Sessions (CCS)?
46
79
The NET 3 Status Light in the Adtran 908e is green. What does this indicate?
Link is up and in normal operation
80
What does ECC stand for?
Enterprise Customer Care
81
A 12 cable card Vecima Networks Terrace TC1200 can handle how many tuner blocks?
3 tuner blocks
82
Developed by the Internet Engineering Task Force (IETF), what is the test performed to measure and prove performance criteria for carrier Ethernet networks?
RFC 2544 Throughput Test
83
When will an Adtran Netvanta 644 be used instead of an Adtran 908e?
When the customer is getting more than two full PRI trunks.
84
What is the Comcast BNOC?
Business Services Network Operations Center
85
What is the name of the Comcast Business BCV call forwarding feature that allows a subscriber to maintain a telephone number in a geographic area different than the subscriber’s physical location?
Remote Call Forwarding (RCF)
86
What does EoHFC stand for?
Ethernet over Hybrid-Fiber-Coax
87
The Century Module that provides end-to-end order and service fulfillment processes for a given Service Request.
Century, Customer Service Orchestrator (CSO)
88
What type of Business VoiceEdge seat is equivalent to an extension in a PBX?
A Standard Seat
89
The power packs in the Vecima Networks Terrace TC1200 convert power from __ to __.
AC to DC.
90
What VoiceEdge feature allows users to take or make calls from their handset as if they were using another person's phone?
Shared Call Appearance
91
What are the two devices a field technician can use to test the PRI circuit?
-HST-3000-VeEX TX 130+
92
What two types of wavelength patterns does Comcast use to deliver fiber to the Ciena Service Delivery Switch at the customer’s site?
DWDM (Dense Wavelength Division Multiplexing) and CWDM (Coarse Wavelength Division Multiplexing).
93
When refering to Etherner Dedicated Internet (EDI), "POP router" stands for __
Point of Presence Router
94
What is the total bandwidth needed for a single PRI circuit?
1.544Mbps
95
A Delta Channel in a PRI trunk is also know as what?
A D-Channel
96
What is the Firmware Version required for a Q2Q to be provisioned as HD2D?
5.2.4 or higher.
97
What are the three Comcast Business SIP Trunk Location Configurations?
-Single Location-Multiple Locations Managed by the Host-Multiple Locations with SIP trunk Service at Each Location
98
On the Adtran Netvanta 4430, what are the UNI speeds for the WAN GIG 0/1 and LAN GIG 0/2 ports?
Base10-T, Base100-T, Base1000-T
99
What does UNI stand for?
User-to-Network-Interface
100
In what formats are voicemail messages delivered to email accounts?
.wav files
101
What Comcast Business Ethernet service provides an Ethernet Virtual Connection (EVC) between multiple customer locations and is an ideal replacement for frame relay or ATM services?
Ethernet Virtual Private Line (EVPL)
102
When referring to Ethernet, Latency is known as:
Frame Delay
103
64kbit/s is the bit size of each ___ in a PRI Trunk.
channel
104
EoHFC modems are provisioned in market by:
Test and Turn Up Team
105
Which mobility features are included with a Unified Communications Seat?
-Be Anywhere-Call Management Portal-Outlook Integration
106
What are the for symmetrical speed levels offered for Ethernet Virtual Private Line (EVPL) over EoHFC?
2, 4, 6, 10Mbps
107
The Hunt Group type that rings the user that has been idle the longest is ______
Uniform
108
Business customers whose service is delivered over Ethernet may order up to how many 23-channel trunks per site?
Up to 8 23-channel trunks (8 full PRIs)
109
A single trunk has the capacity to carry how many calls?
1 call
110
How many B Channels are in a full PRI?
23 B Channels
111
What is the name of the tool used to activate the Service Delivery Switch (Ciena)?
Edge Automation Tool
112
What screen is the default home page after logging in to Century?
Postsales Worklist
113
What does PBX stand for?
Private Branch Exchange
114
At what layer of OSI model is Ethernet testing performed?
Layer 2, Data-Link
115
At what website can VoiceEdge customers access End User Guides, Training Webinars, Educational Videos and Downloads?
business.comcast.com/getstarted
116
What is MOS?
Mean Opinion Score
117
ISDN PRI in Europe is delivered on an E1 and is referred to as 30B+2D. In North America, ISDN PRI is delivered on a T1 and is referred to as:
23B+D
118
What does ISDN/PRI stand for?
Integrated Services Digital Network/Primary Rate Interface
119
What Comcast Business Ethernet Service is designed for organizations needing more bandwidth and a highly secure, dedicated connection between their existing Local Area Network (LAN) and the public Internet ?
Ethernet Dedicated Internet (EDI)
120
Name the toolbar that a Business VoiceEdge customer with a Unified Communications Seat can download and integrate with Microsoft Outlook and Internet Explorer?
Integrated Telephony Toolbar
121
What is a trunk?
Loop providing a connection between two switch points
122
What are the three RF test points on a Vecima Networks Terrace TC1200 and how much is each test point subtracted from the actual level
-Input-Output-Mixed*Each port is -20dB
123
What is the name of a free and open source terminal emulator that is commonly used to physically connect to the Vecima Networks Terrace TC1200 or the TQ1002+?
PuTTY
124
When referring to the four and five nines, 10GbE customers and cellular towers have which Service Level Agreement (SLA)?
5 nines, 99.999% uptime.
125
What is DOD?
Direct Outward Dialing
126
What is the major difference between EoHFC and typical Metro-E installs?
Transport is over coax versus fiber.
127
A logical group of TNs provisioned on a PRI circuit is called ___
Trunk Group
128
What does DOCSIS stand for?
Data Over Cable Services Interface Specification
129
A PRI with less than 23 B channels is called ___
Fractional PRI
130
This SIP Trunk feature provides customers with a cost-effective solution for an additional 20 percent call capacity to mitigate voice usage spikes.
Burst Channel or Bursty
131
What does CoS stand for?
Class of Service
132
In a PRI trunk, what does COMCAST use the B-Channels for?
Voice
133
Comcast's Ethernet Dedicated Internet (EDI) is offered in what four Ethernet User-to-Network-Interfaces (UNI)?
-10Mbps-100Mbps-1Gbps-10Gbps
134
What is the name of the cable used to connect the testing meter to the IAD device when testing a PRI circuit?
RJ48 to Bantam cable
135
What is the minimum number of Concurrent Call Sessions (CCS) a customer can purchase on a SIP trunk?
6 Concurrent Call Sessions (CCS)
136
What is the minimum number of channels required if a customer wants to purchase a fractional PRI?
6 Channels
137
How many downstream and upstream RF channels can an Arris WBM760A handle?
4X4; 4 downstream, 4 upstream
138
What does ENT stand for?
Electrical Nonmetallic Tubing
139
Adtran's Internetwork Operating System is called ___
AOS
140
A VoiceEdge customer needs their calls to route to their cell phone from the office when they're not available on the office line. What feature can the customer use for this?
Be Anywhere
141
In a PRI trunk, what is the channel type and channel number COMCAST uses as a management channel and is responsible the following?-timing-signaling-call setup-callm teardown-alarms
Channel 24, the D-Channel
142
A RJ48C cable is also known as ____
A cross-over cable.
143
True/FalseA Fire Alarm can intereface through a trunk.
False
144
Comcast monitors Ethernet circuits purchased by a customer on a ___ basis.
24x7x365
145
How many routable IP addresses does Comcast assign to a customer's Ethernet Dedicated Internet (EDI) circuit?
8 Routable IP addresses
146
What are the two transport types for SIP Trunking?
Fiber, Coax
147
What are the two type of IAD devices that can be used to deliver Trunk PRI services to customers?
- Adtran 908e- Adtran Netvanta 644
148
What does EMT stand for?
Electrical metallic tubing
149
What is this?
Vecima Networks Terrace TQ1002+
150
A Bearer Channel in a PRI trunk is also know as what?
A B-Channel
151
Comcast Business Ethernet Dedicated Internet (EDI) provides symmetrical dedicated bandwidth up to what speed?
10Gbps
152
The type of trunk that uses a IP signaling method for controlling sessions is:
SIP trunk
153
On the Adtran Netvanta 4430, if the status light for the GIG 0/1 or GIG 0/2 port is red, this means:
The port is administratively up and operational status is down.
154
What does ANI stand for?
Automatic Number Identification
155
The speed of a T1 is:
1.544Mbps
156
What is a ISDN RJ48C?
Cross-over cable used to connect IAD to customer's PBX.
157
This tool can be used for running remote tests on Ciena switches but cannot be used for off-net testing or to test EoHFC.
Test and Turn-Up Automation Tool
158
What does B8ZS stand for?
Binary 8 Zero Substitution
159
What does SFP stand for?
Small Form Factor Pluggable
160
Name two ways that the static IP block can be loaded to a commercial gateway.
IP Automation Tool, TFTP Server, RIP Control, Day of Job
161
What does CCS stand for?
Concurrent Call Sessions
162
What is BTN?
Billing Telephone Number
163
The Layer 2 VPN service delivered over DOCSIS 3.0 across Comcast’s managed IP/MPLS network is called:
EoHFC
164
The Hunt Group type that rings each user in the order they appear on the user list is _____
Regular
165
How can a VoiceEdge customer receive free phones from COMCAST?
By signing a 3 year contract.
166
This type of address is used only by the Data Link Layer
MAC (Media Access Control)
167
This duplex mode is used when devices on a network share a communication channel. Device can send or receive data but NOT at the same time.
Half-Duplex
168
This duplex mode is used when devices have no contention from other devices on a network connection. Transmission media must support simultaneous Tx and Rx of data
Full-Duplex
169
Ethernet can operate in either of two communication modes:
Half-DuplexFull-Duplex
170
These frames are intended for a single device on the network. The destination address is the address assigned to the receiving device.
Unicast Frames
171
These frames allow frames to be sent to a specific group of devices on the network. The destination address is a multicast address assigned by a higher level protocol or application.
Multicast Frames
172
These frames allow frames to be sent to all NEs in the same broadcast domain. The destination address for broadcast messages is always ff:ff:ff:ff:ff:ff, which is 48 bits, all 1s, in binary notation.
Broadcast Frames
173
SFP
Small Form Factor Plugabble
174
XFP
10 Gigabit Small Form Factor Pluggable
175
Another name for the Craft port
DB-9
176
Another name for a DB-9 port
Craft Port
177
How many T1/E1 ports for PRIs are on the Adtran Netvanta 644?
4
178
This is the intranet site where details about a Cell Backhaul location can be found.
UCM (Universal Content Management)ucm.cable.comcast.com
