Business Analyst Best Practices Flashcards
What information is the business process flow diagram meant to represent?
A The names of individuals responsible for specific business tasks
B The detailed steps of the current business process
C The sequence of how you’ll provide business analyst deliverables
D The method in which analysts elicit business requirements
The detailed steps of the current business process
What trap must you avoid when working with teams that are very responsive to your requests?
A Asking the team to do more work than what’s fair
B Expecting every team to respond just as fast
C Waiting too long before giving the team another task, leaving them bored
D Spending too much time engaging with that team, even though their tasks are not the highest priority
Spending too much time engaging with that team, even though their tasks are not the highest priority
Which tool helps keep meetings on track? A A slide presentation B An agenda C A rule that no one leaves untile the meeting objective is met D A and B E A and C
A slide presentation
An agenda
How can sequencing your deliverable strategically help the project?
A An early quick win can develop trust and buy-in from the customer
B The easy parts can be done first so you look productive.
C You can reward the team who is most responsive by doing their work first.
D Doing hard tasks later gives you more time to think about solutions.
An early quick win can develop trust and buy-in from the customer
What is the risk of including only one business unit in the discussions for your first project?
A The first business unit may speak inaccurately on behalf other units
B Other business units will learn of process changes second-hand
C Meetings might finish early too often, making you seem inattentive.
D You might miss opportunities to meet common business needs.
You might miss opportunities to meet common business needs.
True or false: Once you find a solution to a problem, or if your customer brings one to you, you should go with it to save time.
A True
B False
False
True or false: Once you find a solution to a problem, or if your customer brings one to you, you should go with it to save time.
A True
B False
False
In addition to verifying that benchmarks produce unambiguous data, what is another reason to run benchmarks on the existing business process?
A To check if the business is already ahead of the competition
B To prove that existing process is need of improvement
C To gather baseline set of data to compare with later
D To identify employees who contribute to inefficiencies
To gather baseline set of data to compare with later
Which credential is extremely useful for business analysts who intend to work in the Salesforce domain? A Salesforce Administrator B Saleforce Application Architect C IIBA Agile Analysis Certification D A World's #1 Boss mug
Salesforce Administrator
What is the risk of including only one business unit in the discussions for your first project?
A The first business unit may speak inaccurately on behalf of other units
B Other business units will learn of process changes second-hand
C Meetings might finish early too often, making you seem inattentive.
D You might miss opportunities to meet common business needs.
You might miss opportunities to meet common business needs.
In addition to verifying that benchmarks produce unambiguous data, what is another reason to run benchmarks on the existing business process?
A To check if the business is already ahead of the competition
B To prove that the existing process is in need of improvement
C To gather baseline set of data to compare with later
D To identify employees who contribute to inefficiencies
To gather a baseline set of data to compare with later
Which credential is extremely useful for business analysts who intend to work in the Salesforce domain? A Salesforce Administrator B Salesforce Application Architect C IIBA Agile Analysis Certification D A World's #1 Boss mug
Salesforce Administrator
