Business Management Chapter 15

Question 1

Transactional Leadership

Answer 1

focus on fair exchanges with organizational members to motivate them to achieve established goals.

Question 2

Transformational Leader

Answer 2

focus on inspiring change in members and the organization

Question 3

Leadership

Answer 3

is the process managers use to influence others so that their work efforts lead to the achievement of organizational goals.

Question 4

Traits

Answer 4

are personal characteristics that remain relatively stable.

Question 5

Charisma

Answer 5

is a personal trait or “gift” related to attracting and inspiring followers

Question 6

Behaviours

Answer 6

are the ways or manner in which people act.

Question 7

Consideration

Answer 7

is a category of behaviours that are supportive, relational, and/or employee oriented.

Question 8

Initiating structure

Answer 8

is a category of behaviours that are directive, structural, and/or task oriented

Question 9

Leadership Grid

Answer 9

identifies different leadership styles based on combinations of consideration and initiating structure.

Question 10

Impoverished style

Answer 10

is characterized by low concern for both people and production; it is a leadership Grid Style.

Question 11

Country Club Style

Answer 11

is characterized by a high concern for people and a low concern for production; it is a Leadership Grid style.

Question 12

Task Management style

Answer 12

is characterized by a high concern for production and a low concern for people; it is a L.G. style

Question 13

Middle-of the Road Management

Answer 13

is characterized by both relational and task behaviours in an insufficient or underdeveloped manner; it is a LG style

Question 14

Team Style

Answer 14

is characterized by both high levels of concern for people and production; it is a LG style.

Question 15

Leadership Styles

Answer 15

Traits, Behaviours, and Situational

Question 16

Situational Leadership II

Answer 16

describes four leadership situations and the appropriate leadership styles based on the “developmental level” of followers

Question 17

Directing

Answer 17

involves instructing a follower on how to do a task or job; it is a Situational L. II style

Question 18

Coaching

Answer 18

involves providing training and specific feedback for a task or job: SL II style

Question 19

Supporting

Answer 19

involves expressing confidence in the follower’s abilities and sharing in decision-making authority; it is a SL II style

Question 20

Delegating

Answer 20

involves assigning tasks and responsibilities; it is a SL II style

Question 21

Servant Leadership

Answer 21

is an active approach to leadership that promotes the interests of others over the leader’s own interests.

Question 22

Spirituality

Answer 22

is a state or quality of a heightened sensitivity to one’s human or transcendent spirit.

Question 23

Emotional Intelligence

Answer 23

(EI) is the innate or developed ability to recognize, manage, and exercise emotions in relationships.

Question 24

Socioemotional Behaviour

Answer 24

address interpersonal and emotional needs

Question 25

Structural Behaviour

Answer 25

address the structure of the task and work context.

Question 26

Enabling

Answer 26

involves sharing or explaining information related to a job and its context

Question 27

Equipping

Answer 27

involves creating an environment for continuous learning on the job

Question 28

Engaging

Answer 28

involves encouraging affiliation and enhancing intrinsic motivations

Question 29

Empowering

Answer 29

involves honouring the inherent power and potential in others and freeing them to be responsible