Business Productivity | Amazon WorkDocs Flashcards
(162 cards)
What is Amazon WorkDocs?
General
Amazon WorkDocs | Business Productivity
Amazon WorkDocs is a fully managed, secure enterprise storage and sharing service with strong administrative controls and feedback capabilities that improve user productivity. Users can comment on files, send them to others for feedback, and upload new versions without having to resort to emailing multiple versions of their files as attachments. Users can take advantage of these capabilities wherever they are, using the device of their choice, including PCs, Macs, and tablets. Amazon WorkDocs offers IT administrators the option of integrating with existing corporate directories, flexible sharing policies and control of the location where data is stored. Customers can get started using Amazon WorkDocs with a 30-day free trial providing 1 TB of storage per user for up to 50 users.
How can I get started using Amazon WorkDocs?
General
Amazon WorkDocs | Business Productivity
You can get started with Amazon WorkDocs by visiting the AWS Management Console and setting up a WorkDocs site for your organization. If you do not already have an AWS account, you will need to create one.
What devices can I use to access files stored in Amazon WorkDocs?
General
Amazon WorkDocs | Business Productivity
Using a web browser, you can access your files anywhere, anytime from your laptop, desktop computer, iPad, Kindle Fire, Android tablet, or phone. You can also access Amazon WorkDocs with free applications for iPad, Kindle Fire, and Android tablets that you can download from iTunes, Amazon Appstore for Android, and Google Play. Amazon WorkDocs also offers a free desktop sync application that is available for PC and Mac.
What kind of files can I store?
General
Amazon WorkDocs | Business Productivity
You can store virtually any type of file on Amazon WorkDocs.
What types of files can I preview or comment on with Amazon WorkDocs?
General
Amazon WorkDocs | Business Productivity
You can preview and comment on Microsoft Office files (documents, spreadsheets, and presentations), PDFs, web pages, images, and text files directly in Amazon WorkDocs.
How long are deleted folders and files retained?
General
Amazon WorkDocs | Business Productivity
Deleted folders and files are moved to the Recycle Bin and are kept there for 30 days so they can be recovered if needed.
Do I need to install the application that was used to create the original file to preview or comment on a supported file type?
General
Amazon WorkDocs | Business Productivity
No. You can preview or comment on any of the supported file types without installing the application that created the file.
What is the maximum file size that can be uploaded to WorkDocs?
General
Amazon WorkDocs | Business Productivity
Using the sync client on Mac or PC, you can upload individual files up to 5TB in size. The sync client supports resumable uploads and downloads so that if a transfer is interrupted, it will resume transferring data when a connection to WorkDocs is reestablished. We recommend using the sync client to transfer large files to WorkDocs.
How much data can I store?
General
Amazon WorkDocs | Business Productivity
There is no limit on the amount of data and number of documents you can store. Each individual user account on Amazon WorkDocs includes 1 TB of storage capacity by default. Administrators can set storage limits for individual users and also purchase additional storage for users on a pay-as-you-go basis.
How do I get my users started with Amazon WorkDocs?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Once you have set up your Amazon WorkDocs site using the AWS Management Console, you can invite users to start using Amazon WorkDocs to store and share their files and collaborate with others.
Can I use Amazon WorkDocs on my mobile device?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Yes. Users can access Amazon WorkDocs using free applications for iPad, Kindle Fire, and Android tablets that you can download from iTunes, Amazon Appstore for Android, and Google Play. Users can also access Amazon WorkDocs using the web browser on any mobile device.
Will I have offline access to documents in Amazon WorkDocs on my mobile device?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Users can select which documents to make available for offline viewing using our free applications for iPad, Kindle Fire, and Android tablets and can also leave comments on documents in offline mode. These comments will sync with Amazon WorkDocs the next time users open the application after the device has reconnected to the Internet.
Can I use the Amazon WorkDocs mobile apps to access, store, and sync content from other apps on my device?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Yes, you can send files between WorkDocs and other apps, provided that they support this capability.
When using an iOS device, you can open a WorkDocs file in another iOS app by selecting “Share”
How do I store photos from my Camera Roll in Amazon WorkDocs when using an iOS device?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
To store photos from your Camera Roll, open your Photos app, select your photos, tap the share button, and select WorkDocs. To learn more, please see the documentation as follows:
iPhone: Saving a File from Another iOS App to Amazon WorkDocs
iPad: Saving a File from Another iOS App to Amazon WorkDocs
How do I save email attachments in Amazon WorkDocs when using an iOS device?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
To store email attachments in Amazon WorkDocs, open the email containing the attachment, select the attachment, tap the share button, and select WorkDocs. To learn more, please see the documentation as follows:
iPhone: Saving a File from Another iOS App to Amazon WorkDocs
iPad: Saving a File from Another iOS App to Amazon WorkDocs
Which browsers does the Amazon WorkDocs web application work on?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
The Amazon WorkDocs web application supports recent versions of Firefox, Chrome, Internet Explorer, and Safari.
Can I open a file and edit it from the web client?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Yes, you can open Microsoft Office, .pdf, and .txt files using the default applications on your computer and save changes on Amazon WorkDocs. To do this, select Edit from the drop-down menu when viewing the file. You will be prompted to install Amazon WorkDocs Companion. The file will open using the default application on your computer and changes will be saved as a new version on Amazon WorkDocs when you save the file.
What is Amazon WorkDocs Companion?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Amazon WorkDocs Companion is an app that lets you edit Microsoft Office, .pdf, and .txt files from the Amazon WorkDocs web client using the default application on your computer. When you save the file, your changes are saved on Amazon WorkDocs as a new version. With Amazon WorkDocs Companion, you no longer need to manually download, save, and upload files when using the web client.
Which operating systems and browsers can run Amazon WorkDocs Companion?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Amazon WorkDocs Companion is available for Windows 7 or later, Windows Server 2008 or later, and Mac OS X 10.1 or later, and is compatible with recent versions of Chrome, Firefox, Internet Explorer, and Safari. You must enable Adobe Flash 10 or higher for your browser to use the app with Firefox, Internet Explorer, and Safari. Once you install the app, it works with all browsers. You do not require administrator rights to install the app.
If you do not have Adobe Flash installed or enabled, you will need to download or enable Adobe Flash and restart your browser.
Does Amazon WorkDocs Companion support private browsing?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
No, Amazon WorkDocs Companion does not support private browsing.
Do I have to install Amazon WorkDocs Companion for every browser?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
No, once you install Amazon WorkDocs Companion on your computer, it works with all browsers.
Can I use Amazon WorkDocs Companion with multiple WorkDocs sites?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Yes, Amazon WorkDocs Companion can be used with multiple WorkDocs sites on your computer.
Can I use Amazon WorkDocs Companion and the Amazon WorkDocs sync client at the same time?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Yes, you can use both. Amazon WorkDocs Companion makes it easy for you to immediately start editing files from the Amazon WorkDocs web client using the default application on your computer. The sync client provides a fast way to synchronize files between Amazon WorkDocs and your computer, and access your files and folder directly on your computer.
Who can open and edit files using Amazon WorkDocs Companion?
Mobile and Web Access
Amazon WorkDocs | Business Productivity
Owners, co-owners, and contributors can open and edit files.