Businessman AOS 3

Question 1

What are the resources used to create a good or service?

Answer 1

Raw materials, labour, capital, and time

These resources are essential for production processes.

Question 2

Define ‘processes’ in the context of business.

Answer 2

All activities used to transform inputs into the final output.

Question 3

What is the output in a business context?

Answer 3

The final product built by the business, ready to be sold to customers.

Question 4

How do automated production lines improve efficiency?

Answer 4

Perform at speeds much faster than humans, reducing production time.

Question 5

How do automated production lines enhance effectiveness?

Answer 5

Perform tasks with high accuracy, leading to better quality and increased customer satisfaction.

Question 6

List disadvantages of automated production lines.

Answer 6

• May cause employee redundancies
• High initial setup costs
• Sudden breakdowns can halt production.

Question 7

What are robotics in the context of business?

Answer 7

Machines capable of performing specified tasks through programming.

Question 8

How do robotics improve efficiency?

Answer 8

Can perform specific tasks quickly and accurately, optimizing resource use.

Question 9

How do robotics improve effectiveness?

Answer 9

Minimize errors during production, increasing customer satisfaction and sales.

Question 10

What are the disadvantages of implementing robotics?

Answer 10

• May cause employee redundancies
• High setup and training costs
• Social/ethical costs of automation.

Question 11

Define Computer-Aided Design (CAD).

Answer 11

Digital design software that aids the creation, modification, and optimization of designs.

Question 12

How does CAD improve efficiency?

Answer 12

Reduces time and labour needed to design a product.

Question 13

How does CAD enhance effectiveness?

Answer 13

Allows development of various prototypes, increasing customer satisfaction.

Question 14

List disadvantages of CAD.

Answer 14

• Can develop a poor reputation if it makes employees redundant
• Expenses associated with training employees.

Question 15

What are Computer-Aided Manufacturing (CAM) techniques?

Answer 15

Use of software that controls and directs production processes.

Question 16

How does CAM improve efficiency?

Answer 16

Reduces the need for manual machinery resets, improving productivity.

Question 17

How does CAM improve effectiveness?

Answer 17

Coordinates tasks accurately, achieving consistent quality.

Question 18

List disadvantages of CAM.

Answer 18

• Expenses associated with training employees
• Potential for employee redundancies.

Question 19

Define Artificial Intelligence (AI).

Answer 19

Using computerized systems to simulate human intellect and mimic human behavior.

Question 20

How does AI improve efficiency?

Answer 20

Reduces time and labour used for complex tasks.

Question 21

How does AI enhance effectiveness?

Answer 21

Can provide timely and high-quality customer assistance.

Question 22

List disadvantages of AI.

Answer 22

• May cause employee redundancies
• High costs for recalibration and maintenance.

Question 23

What are online services in a business context?

Answer 23

Assistance provided via the internet that supports the production process.

Question 24

How do online services improve efficiency?

Answer 24

Remove the need for employees to perform certain tasks, optimizing labour resources.

Question 25

How do online services enhance effectiveness?

Answer 25

Improve convenience for customers, increasing satisfaction and sales.

Question 26

List disadvantages of online services.

Answer 26

* Technical difficulties may disrupt operations * Limited access may deter customers lacking tech skills.

Question 27

What is Quality control

Answer 27

Quality Control means checking the product at production process to find any problems or mistakes. | The goal is to spot issues early so they can be fixed quickly.

Question 28

How does quality control improve efficiency

Answer 28

Finding and fixing errors early stops them from reoccurring, reduces waste, and improves efficiency.

Question 29

How does quality control improve effectiveness

Answer 29

It can help a business cut costs and keep customers satisfied with defect-free products.

Question 30

What are disadvantages of quality control

Answer 30

It's a reactive method that finds defects after they happen, not the cause. It can slow down production. If not every product is checked, faulty ones might still get through.

Question 31

What is quality assurance

Answer 31

Quality Assurance is when an outside group checks if a business meets set quality standards. If it does, the business gets certified as “quality assured.”

Question 32

How does quality assurance improve efficiency

Answer 32

It focuses on preventing errors by building quality into the process

Question 33

How does quality assurance improve effectiveness

Answer 33

The globally recognised certification gives a competitive edge preventing mistakes through built-in quality

Question 34

What are disadvantages of quality assurance

Answer 34

Gaining certification can be costly due to hiring external consultants. Training staff in new standards takes time.

Question 35

What is total quality management

Answer 35

Total Quality Management (TQM) is an approach where the whole organization focuses on continuous improvement and makes quality a part of its culture.

Question 36

How does total quality management improve efficiency.

Answer 36

TQM aims for a defect-free process employees are involved and their opinions are valued

Question 37

How does total quality management improve effectiveness

Answer 37

Fewer mistakes lead to higher customer satisfaction

Question 38

What are disadvantages of total quality management.

Answer 38

It requires a major cultural shift across the whole business(time consuming) time is spent discussing improvements instead of actually doing the work.

Question 39

What is reduce(as a waste minimisation strategy)

Answer 39

Aims to **decrese** the amount of resources, labour and time discarded during production.

Question 40

What is reuse (as waste minimisation strategy)

Answer 40

Aims to **make use** of resources that would have been discarded

Question 41

What is recycle(as waste minimisation strategy)

Answer 41

Aims to make **transform** items that would have been discarded

Question 42

What is forecasting

Answer 42

is where past data and trends are used to predict futre demand | So decision and be made on material requirement

Question 43

How does forecasting improve efficiency

Answer 43

* Ensure enough material are on hand * Minimise wasteage

Question 44

How does forecasting improve effectiveness

Answer 44

* Helps the operations meet customer demands * Enchance the ability to respond to market change

Question 45

What is master production schedule

Answer 45

is a plan that describe what is to be produce, in what quantities, where and when

Question 46

How does master production schedule improve efficiency

Answer 46

* Reduces overproduction * Improve production process by provide a clear plan

Question 47

How does master production schedule improve effectiveness

Answer 47

* Meeting customer demand by aligning production with market demands * Allow business to plan their resources

Question 48

What is material requirement plan

Answer 48

is an itemised list of all material involved in production to meet the orders

Question 49

How does material requirement plan improve efficiency

Answer 49

* Minimises wasteage * ensures that enough materials are on hand

Question 50

How does material requirement plan improve effectiveness

Answer 50

* Reduce delays * can lead to reduce cost

Question 51

What is Just in time

Answer 51

is where the right amount of material arrive just as they are needed for production

Question 52

How does just in time improve efficiency

Answer 52

* Reduce storage cost * minimises waste

Question 53

How does just in time improve effectiveness

Answer 53

* Allowing the business to be more responsive to market conditions * Improving product quality