CAD

Question 1

Where can you find all the information on CAD?

Answer 1

In the white “CC Programs & Radios” book on the weston side under “CAD” and in your training book.

Question 2

In CAD, if you have red squares on the screen, what does that mean? How do you correct it?

Answer 2

The location is not correct or it is not inside Bradley’s patrol area. If it is not in Bradley’s patrol area, it will stay red. If it is in the Bradley area, you need to correct it.

Question 3

In CAD, if you have green squares on the screen, what does that mean?

Answer 3

The “Incident” section is not completed.

Question 4

In CAD, if you have blue squares on the screen, what does that mean?

Answer 4

The “Reporting party” section needs to be completed.

Question 5

Under “Preference” what should you have “Call List Sort” clicked on?

Answer 5

Description - they come up in alphabetical order this way.

Question 6

What letter would you use if you dispatch an officer on a call?

Answer 6

D

Question 7

What letter would you use when the officer arrives at the call?

Answer 7

A

Question 8

Can you add a comment or something when you “A - Arrive” an officer?

Answer 8

Yes. You can enter “A 214 in the area”.

Question 9

Can you dispatch or arrive more than one officer at a time in a batch?

Answer 9

No. Only 1 at a time.

Question 10

How would you enter a building check?

Answer 10

U (officer #) (3 digit bldg code) - enter. (U 214 APA).

Question 11

Would you use “check”, “secure”, or “walkthrough”?

Answer 11

Use whichever the officer tells you when they call it in.

Question 12

When CAN you start a CAD call with a “W”?

Answer 12

Only when the officer calls it in and they are already there. The “W” automatically arrives the officer and puts the “Received” type as self initiative.

Question 13

When should you use a “T” to start a call? What should follow the “T” on the same line? What does this do?

Answer 13

Traffic stop. Ex - “T 214 1000 Elmwood/AB12345”, enter. This will automatically arrive the officer, put the address in the “Location” field, and the “/” tells it to put the license plate in the correct field.

Question 14

What do you have to go back and do on this call with the address? Why?

Answer 14

When the address is entered this way it does not google verify, will stay red, and will show the wrong location on the google map. You have to go back to the “Console” line and type “G”, enter, be sure the “Google Search” box says “ENTER A LOCATION” (if not, hit enter until it shows up), enter the address, scroll down to the correct address or if it is an intersection, just hit enter.

Question 15

Name 3 places you can find a list of call classes? Received? Status?

Answer 15

On the ring hanging on the ring on each side, Central Communications Programs & Radios book, training book.

Question 16

When should dispatch use the “Received” type of PPD RADIO/PHONE?

Answer 16

For any call that we hear over PREP 1 or when city dispatch calls us to take or go to a call that we send officers to. This would also be used for a Shotspotter = Shotspotter is a program given to us to use by Peoria Police. Another would be an Alarm = if city calls to say they received an alarm from somewhere that is not Bradley related.

Question 17

Is the “Reporting Party” the person who is calling in or the person they are calling about?

Answer 17

It is always the person calling in. The person they are calling about should be in a memo

Question 18

What is a shortcut to put in a student’s information in the Reporting Party?

Answer 18

R 123456 - this will automatically fill in the students’ information.

Question 19

When using the above shortcut, why should you always check to be sure the phone # is the same as the one they used when they called in? Should you change it if it is not?

Answer 19

When you use the shortcut above, it populates the phone number the student listed with their original information. That # needs to be the # they called in on and should be changed in case we need to call them back.

Question 20

Name 3 ways can you clear the CAD screen?

Answer 20

Click on CAD in the box at the top, press Ctrl & C, & I space 0 enter.

Question 21

Name 3 ways to save information that is in gray still? What will happen to the information in gray if you do not save it?

Answer 21

Ctrl S, or a command starting with A, S, M, C. It will disappear and you have to re add it

Question 22

If you are putting mileage in a “M”, how would you do it?

Answer 22

M 211 mil/123.4

Question 23

When you put in an intersection in “Google Search” what would you NOT do that is different from putting in an address? Why?

Answer 23

You put in the streets and just hit enter, do NOT scroll down to choose the correct one. If you do, it will have the red boxes around it and that is not the correct location.

Question 24

Why is putting in University & Columbia Terrace incorrect in “Google Search”?

Answer 24

Google Search sees Terrace the same as Ave or St. You only put in “University & Columbia” and hit enter. Do not scroll down to click on that intersection.

Question 25

What will happen if you put in “Bradley and Duryea” as the location?

Answer 25

It will error out (red boxes). You can not use “and” in google. You have to use “&”.

Question 26

What do you do if you try to google verify and address and it is not pulling anything up?

Answer 26

Click on the “Console” line. Hit enter a few times. When the “Google Search” box says, “Enter A Location”, type G in the console line and hit enter. It should work.

Question 27

If you know an incident #, name 2 ways you pull it up if it is still in the most recent column? Which of those ways can you pull it up even if it is days old?

Answer 27

On the CAD screen you can click on the box with the # in it. You can also type in the console line “I 12345678” and hit enter. This 2nd one will work no matter when it was entered.

Question 28

Name 2 ways you pull up a call that an officer is currently on?

Answer 28

Type in “O 214 I” enter, or you can look on the Status screen to see what incident # the officer has listed next to their name and click on it on the CAD screen.

Question 29

When an IDA is given out, how would you determine on the CAD call who the primary officer is (who took the report)? How would you change the primary officer if it is incorrect?

Answer 29

The first officer put on a call will have a “P” be next to it. This is the primary office. To change it at time so it is correct type in “P (officer #) enter”.

Question 30

Can you clear more than one officer at a time from a call? How?

Answer 30

Yes. You can clear as many as you want using a “/” between officer #’s. “C 201/220/211 enter”.

Question 31

How can you see what buildings are left to check/secure?

Answer 31

Go to “Report”. Enter the date and click on the shift you want. Click on “Shift Log Building Most Recent”.

Question 32

By the end of a call, what do you need to make sure is in the “Call” class?

Answer 32

Whatever the actual call was for. Ask the officer if you are not sure. SO, if you put in suspicious activity at the beginning of the call and the officer tells you it is for DS or Theft, it is the dispatcher's responsibility to change the call type to the correct one

Question 33

What if we do not have the call type in CAD that matches the officers classification?

Answer 33

If we do not have the same classification, choose which is closest. If the officer tells you it is for “Other Investigation”, which we do not have, you can leave it at “Suspicious Activity” for instance. Dispatch just needs to be sure there is a memo with the officer's number and what the IDA is for.

Question 34

How would you search to see all of the calls we have been on to Sigma Chi?

Answer 34

Click on the “Incident” box. In the “Location” box, type “SCI” in the “Building”. Hit enter. It will pull up all calls there. You can add in dates to narrow it down.

Question 35

What is the fastest way to find an IDA?

Answer 35

Grab the clipboard and find out the date and officer. Go to “Report”, put in the date, and click on “SHIFT LOG Incident Log No Building Check”. Highlight the incident # next to the IDA and pull it up on the CAD screen.