Cap Prep 2 Flashcards
(47 cards)
6 stages of recruitment
1) identifying a vacancy
2) job describtion and person specification
3)Advertise vacancy
4) shortlist applicants
5) assessments and interviews
6) make an appointment
When do you need to identify a vacancy
When business grows
When someone leaves
After a promotion
Job description
Outline of number of tasks and responsibilities new person will need to perform
Outline of number of tasks and responsibilities new person will need to perform
Job description
Person specification
Outline skills, characteristics and qualities they want the candidate/recruit to posses
Outline skills, characteristics and qualities they want the candidate/recruit to posses
Person specification
Advantages of internal recruitment
Understanding of organisations policies and procedures —> leads to higher productivity
Advantages of external recruitment
New skills
New perspectives
New ideas and ways of doing things
Shortlist applicants
Sit through all applications and narrow field of applicants down
Effective recruitment process will lead to…
More effective workforce
More quality
Better customer service
Lower costs—> less likely to leave
Reputation
Taylor
People only work in order to maximise their own income
Therefore to get people to work harder money should be used as an incentive
People only work in order to maximise their own income
Therefore to get people to work harder money should be used as an incentive
Taylor
Taylor on how work should be organised
•Observe workers
•Identify most efficient workers and how they do their job
•Break the tasks down into small repetitive-tasks
•Devise the equipment designed to speed up
•Set out instructions
•Designate payment system
Piece rate pay
Payment for each item produced for example a clothing maker for each item
Negative of Taylor’s theory
Makes workers feel like machinery and denied them the opportunity to use their minds at work
Mayo overview
Stemmed from range of experiments he conducted unit effectiveness of Taylorism
Discovers more factors effecting workplace
Importance of interpersonal relationships
Mayo identified…
•workers gained satisfaction from a certain level of freedom and control over their working environment
• workers work more effectively if they feel they belong to a team
•group norms tend to have a strong influence over productivity
•communication between workers and managers
•
Managers taking an active interest
Maslow hierarchy of needs
Self actualisation
Esteem needs
Social needs
Safety needs
Physical needs
Business implication of physical needs
Pay levels and working conditions
Safety needs business implications
Job security, clear job description and clear lines of accountability
Social needs business implication
Team working, communication, social facilities
Esteem needs business implication
Status, recognition, power and trust
Self-actualisation business implications
Scope to develop new skills, and develop ones full potential
Herzberg motivation definition
Doing something because you want to
