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Care Values Flashcards

1
Q

Name 3 Health Care Setting

A

GP surgery, hospital, dentist

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2
Q

Name 3 Social Care Settings

A

Retirement Home, Social Services, Community Centre

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3
Q

Name 3 early years care and education settings

A

School, Childrens Home, Nursery

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4
Q

What are the 5 care values

A

Equal and fair treatment, protection form abuse and harm, consultation, confidentiality, choice

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5
Q

Define equal and fair treatment

A

Treating everyone the same

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6
Q

Define protection from Abuse and harm

A

Accommodations to protect someone

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7
Q

Define of consultation

A

Speaking to you about your options and advises information is given by an expert and then you make a decision based on expert information

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8
Q

Define confidentiality

A

Privacy of information

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9
Q

Define choice

A

Get to decide between options themsleves

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10
Q

What does the confidentiality Care value do?

A

Preventing access the files containing personal information, having passwords for accessing electronic resources, not gossiping about kind of speaking about them in front of others, permission from the service user before passing on information

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11
Q

What is disclosure

A

Passing on personal information given by a client in confidence there are some circumstances when disclosure might be necessary

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12
Q

When may confidentiality have to be broken

A

Protecting an individual from abuse or harm, risk of harming themselves, risk they may harm another person, they commit a serious criminal offence, information has to be shared on a need-to-know basis

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13
Q

Examples of choice

A

What doctor they would rather see, what GP surgery to join, visit the surgery, Telephone appointment, preferred method of communication

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14
Q

Why is choice important

A

Feeling powered, control over their lives, encourages independence

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15
Q

Protection from abuse and ham signs and symptoms

A

Physical, neglect, emotional, sexual

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16
Q

Definition of fair

A

Treating people equally without favouritism or discrimination

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17
Q

Definition of equal

A

Bing the same in quantity size degree of value

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18
Q

Does equality mean treating people the same all the time

A

No you should treat people based on their individual needs

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19
Q

When does consultation take place in school

A

Year nine and year 10 options, issues and how you want to resolve it , parents evening

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20
Q

When does consultation take place in a GP

A

What surgery, what medication, improvement suggestions, keeping patient involved in their own care

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21
Q

Why is consultation important

A

Information, educated, powers, involved in an care, valued, helps places to improve, and she has an individual needs are met

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22
Q

What is Jargon

A

Special words used by a professional group

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23
Q

Does an interpreter or a translator convert spoken or signed message

A

Interpreter and translator convert a written message

24
Q

What are the four pillars of effective communication

A

Using vocabulary that can be understood, not being patronising, listening to an individual needs, adapting communication to meet individual needs or situation

25
How do you use the vocabulary that is understood easily
No jargon, no specialist terminology, using age-appropriate language, use simplified language, use interpreters or translators
26
How to not be patronising
Use positive body language, no sarcasm or talking down, being polite, making them feel they’re being taken seriously, patience
27
How do you listen to individual needs
Active listening, asking the person, not assuming that you know, concentrating on what the person is saying
28
How to adapt communication to meet individual needs or a situation
Emphasising or stressing important words, slowing the pace if necessary, repeating where appropriate, using gestures or flashcards
29
Definition of prejudice
Prejudge someone on fairly before getting to know them
30
Discrimination definition
Means acting on your prejudice
31
Example of prejudice
Prejudiced attitude based on stereotyping for example football supporters are hooligans
32
Discrimination examples
Treating people unfairly and not having an equal chance in life because of their race or other volume
33
When to challenge discriminatory actions
At the time, after which the procedure, through long-term proactive campaigning
34
What is advocacy
It is someone who is there to help an individual express their views wishes or concerns. They help the individual to understand and explore different care options and choices and assist individuals to understand their rights. They ensure that individuals voices are heard
35
What is the health and safety at work act 1974
The working environment must not put anyone at risk, equipment must be safe and good working order, staff must be provided with adequate training, there must be a written health and safety policy, health and safety law posters must be around, how the safety procedures must be in place, fire alarms extinguishers and fire doors must be working, health and safety signs must be visible and Thursday must be available
36
What is the health and safety act main aim
Regulations and procedures intended to prevent accident or injury in workplaces or public environments
37
What are the key aspects of the equality act 2010
Directing in this direct discrimination is illegal, discrimination in education and employment and access to goods is prohibited, no harassment or victimisation, reasonable adjustments must be made to employers or providers for those with a disability, women have the right to breastfeed in public
38
What are the nine protected characteristics
Age, disability, sex, gender reassignment, race, religion or belief, sexual orientation , marriage and civil partnership, pregnancy and maternity
39
What are the key aspects of the children’s act 2004
Protect children at risk, the charts made it must be paramount, children have the right to be consulted, children have the right to an advocate, encourage partnership working, create children’s commissioners, children safeguarding board must be set up in different areas, every child matters outcomes
40
What is a child’s commissioner
Speaks up the children and young people in England to people who have an input on their lives take that use an interest into account
41
What are the five every child matters aims
Be healthy, stay safe, enjoy and achieve, make a positive contribution, achieve economic well-being
42
What is the data protection act
The data protection act protects peoples data in computers and cabinets. The act protects peoples data from breaches and secures it
43
What are the key aspects of the mental health act
Defined mental health disorders, gives relatives social workers and doctors the right to have a person detained, set up clear circumstances for patients to be treated without consent, sets out the second senses one person committed to a psychiatric hospital, detention can be up to 28 days for initial assessment, is that in for longer than 28 days they must receive medication
44
What is a safety procedure
Guidelines on how to do with an emergency situation. Set of actions that are done in a particular order e.g. a fire alarm
45
What is a safety measure
A specific actions such as putting up A fire notice e.g. labelled fire exit, fire safety notices are visible, fire doors are left clear, Fire extinguishers are available
46
What are the impacts of the security measures
Reduce the spread of infection, protects people, identification, prevent abuse and Hamas social care settings
47
What are the five methods for reducing the spread of infection
General cleanliness, correct food preparation practices, hand washing, wearing disposable gloves, protective clothing
48
General hygiene and personal hygiene are?
General hygiene is the overall cleanliness of the environment and personal hygiene is the overall cleanliness of the people
49
What is a legislation
The legislation is a law or set of laws suggested by government made official by parliament. Legislation protects groups of people in society. provide individuals rights which they are entitled to. Lorazepam through court
50
What are pies
Physical and growth Development, intellectual development, emotional development, social development
51
What is physical development
Growth patterns, puberty, aging, mobility movement
52
What are intellectual developments
Thinking, memory, learning, language and communication, creativity, problem-solving, expression
53
What are emotional developmentss
Feelings, identity, confidence, self-esteem, self image, drama, bonding, attachment, Independence, security, contentment, decisions
54
Example of social development
Relationships, friends, socialisation, interaction, communication
55
What is a reflective practitioner
Reflective practitioner is someone who regularly looks back at the work they do, and how they do it, do you consider how they can improve their practice. It was the means to reflect on what they’ve done
56
What are the four main aspects of being a reflective practitioner
Evaluate specific incidents or activities, identify what might be done better next time, identifying what went well, exploring training and development needs

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