Cemetery & Crematory Operations Flashcards

1
Q

What book did Jessica Midford write?

A

The American Way of Death

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2
Q

What did Jessica Milford say?

A

Called the Funeral Service a ripoff
Public didn’t ignore her

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3
Q

How did Midford negatively impact the Funeral Directors

A

Cremations cost less than Funeral Services

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4
Q

What cremation societies were founded in the 1970s?

A

Telophase (Southern California)
Neptune (Northern California)

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5
Q

Who started the Hospice Movement?

A

Dr. Kubler Ross

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6
Q

What did the Hospice Movement say

A

Funerals are for the living
Benefit of the service allows the living to grief

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7
Q

What are the 5 stages of grief?

A

Denial
Anger
Bargaining
Depression
Acceptance

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8
Q

Why were funeral directors attending seminars in the 80s?

A

To better serve cremation and non-traditional families
To learn about cultures, religion, and family dynamics

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9
Q

What happens if funeral services are before cremation?

A

Body is picked up, there’s visitation, then embalmment, then church (with a rented casket), then instead of cemetery take body to crematory

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10
Q

What happens if funeral services are after cremation?

A

There’s a memorial service held

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11
Q

Why is cremation so popular?

A

You get to take your loved one home / easy transportation / “on the go”
Younger generations don’t understand the importance of in church service

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12
Q

Who has final say if deceased is cremated?

A

Family Member
Next of Kin
Spouse

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13
Q

Who signs if partner isn’t alive either?

A

All kids, to avoid a lawsuit

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14
Q

Even if separated does the spouse sign?

A

Yes

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15
Q

What if it’s the second spouse?

A

They sign

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16
Q

How many signatures are required in Texas?

17
Q

Does Texas recognize common law?

18
Q

What forms are needed for cremation?

A

Authorization for cremation from legal NOK
Cremation Permit
Burial Transit Permit
Death Certificate

19
Q

Why do we need death certificate before cremating?

A

Need to know cause of death

20
Q

Does the family have to buy an urn?

21
Q

If family chooses to buy an urn, does it have to be at the funeral home?

22
Q

What does the F.D. have to tell the family if they don’t purchase an urn?

A

Family must be informed that ashes will be returned in a black box inside a white box

23
Q

Even in the urn, must the ashes be in a bag?

24
Q

Why is a viewing for identification required?

A

To avoid cremating the wrong person

25
How do we present the deceased to the family for identification before cremating?
Clean and disinfect body Wash and comb hair Set features Clean nose, ears, fingernails
26
Why must a pacemaker be removed?
It can explode in the oven
27
What do we do with jewelry and dentures?
Ask family if they want them returned or burned with the deceased
28
What are the parts of a cemetery?
Section Block Lot Grave
29
What year did Midford bash funeral service?
1963