Ch. 1 - Role & Structure of HRM Flashcards

1
Q

What is an HR Department?

A

The human resource (HR) department is defined as a department that manages the most vital and valuable resource of a company: the employees. It does this by managing the employees from their search, screening, firing, recruiting, and training.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

HR Department Structure

A

The HR department structure incorporates the use of organizational structure to organize, coordinate, and control activities in the department to achieve the company’s goals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Flat Organization Structure

A

Team structure with few or no people in the middle management, meaning there are minimal managerial layers in this system. In the flat organization structure, the employees and their bosses all operate equally, and work politics are eliminated.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Hierarchical Organization Structure

A

This structure looks like a pyramid, and the chain of command is vertical. The CEO is at the top, and there are various management departments underneath. This type of structure is common in government agencies and large companies with many employees because it accommodates large numbers and clarifies reporting relationships.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Organizational Structure

A

Organization structure is how an organization divides tasks, controls, and coordinates them to achieve the organization’s goal. It is divided into two main organizational structures: Flat and Hierarchical

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the 5 main areas of HR?

A

The five main areas of the HR department are recruiting, compensation and benefits administration, outsourcing HR functions, training and development, employee and labor relations, and health and safety. One of the primary roles of the HR department is to recruit individuals when there is an open opportunity in the office.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the 3 major responsibilities of HR departments?

A

The three major responsibilities of the HR department are the recruitment of employees, ensuring all employees are compensated, and ensuring workplace safety. The HR department ensures that all employees adhere to and follow all safety rules to prevent accidents and injuries.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

HR Department Functions

A

The six main areas of an HR department include:

Recruiting
Compensation and benefits administration
Outsourcing HR functions
Training and development
Employee and labor relations
Health and safety

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Recruiting

A

Recruiting involves acquiring and selecting appropriate candidates for employment by performing advisable background checks. This is done by analyzing the requirements of an open position, attracting qualified candidates, and carefully screening and selecting all applicants. It also deals with the hiring and seamless integration of new employees and roles into the organization or the business. Most employees know this to be the primary role of HRs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Training and Development

A

The training and development unit is where HR focuses on the orientation of new employees. HR is in charge of the staff training needs, programs, and career development opportunities in the training and development function. In this function, HR manages team building and employee skill evaluations, supervises training staff, plans, and administers training seminars. They ensure all training and development of all staff and employees occurs as planned and are successful.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Compensation and Benefits Administration

A

Compensation is a critical component of HR functionality. Compensation and benefits are the benefits provided by a company to its employees in exchange for their labor. The HR functions in this form include maintaining competitive pay rates and ensuring that payroll is as per the state and federal regulations. The HR also oversees employee pay distribution and develops employee promotion and retention strategies in collaboration with managers. They also are in charge of the compensation and payroll support teams. Tuition reimbursement is also handled by the compensation and benefits administration because it is part of the employee’s compensation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Health and Safety

A

The HR’s role is to ensure that the organization promotes a proactive safety culture. This is by ensuring all employees adhere to all safety rules and guidelines of the organization to ensure a healthy workforce in a safe work environment. This investment will help reduce and prevent accidents and injuries in the workplace for all employees.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Employee and Labor Relations

A

Employees who have problems or concerns contact the employee relations unit. The unit’s employee grievances are heard and addressed, and appropriate action can then be taken. The role of HR in employee and labor relations is to ensure that new employees acquire the necessary knowledge and skills to perform their duties effectively and efficiently.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Outsourcing HR Functions

A

The HR function in outsourcing is to communicate information on the rights and responsibilities to both the employee and any external third party involved in the company’s management. While outsourcing can be cost-effective and more efficient, it cannot relieve a company of its legal responsibilities.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Human resource management

A

The process of managing people across an organization in order to achieve the organization’s goals. The objective of human resource management is to ensure that the company has the right people with the right skills in the right places within the organization to accomplish the organization’s goals. The responsibilities of human resource management within an organization include staffing, human resource development, compensation, safety and health and employee and labor relations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

PEST (or STEP)

A

Company policy and methods in managing employees, is influenced by a variety of external factors:

Political and Legal
Economic
Social and cultural
Technological

17
Q

Social & Cultural Environment

A

The social and cultural environment in which a business operates will have an important influence on human resource management (HRM). The cultural and social environment includes such things as work ethic, attitude towards work, and employee motivations. For example, monetary rewards may be valued highly in some cultures, while a greater work-life balance is valued in other cultures. A society’s social and ethical views of the role of business in society will also influence how HRM operates.

18
Q

Technology

A

New technologies may require HRM professionals to hire new employees competent in the new technologies. Current employees may need to be retrained or released if their skills are no longer relevant to organizational needs. Even something as simple as a new version of a word processing program or a new digital copier may require HR-sponsored training.

19
Q

Economic Environment

A

Economic conditions are a major external factor that is pretty much outside of the control of HRM but which can have a huge impact on the company. Recessions, economic booms, and the general rate of inflation affect consumer demand, which affects personnel needs. Another huge economic factor is the unemployment rate, which affects the market rate for wages and salaries. On the other hand, globalization presents the opportunity of outsourcing jobs to cheaper labor markets to decrease costs and increase profits.

20
Q

Political & Legal Environment

A

Law and politics cannot be avoided. Some of the most important include:

The Civil Rights Acts of 1886, 1964 and 1991
The Wagner Act & Taft-Hartley Act, relating to unions
The Fair Labor Standards Act
The Equal Pay Act
Age Discrimination in Employment Act
Americans with Disabilities Act
Family and Medical Leave Act, and
Workers Compensation laws

Ensure department complies with all of these laws so the company is not exposed to regulatory actions, fines, and civil lawsuits.

21
Q

Strategic planning

A

is a process used by an organization to determine its long-term vision and goals and how to accomplish them. It looks at where the company is, where it wants to be and what it needs to get there.

22
Q

Human resources planning (HRP)

A

is the process for anticipating the needs of the organization regarding the deployment of human resources in the most optimal manner possible. Three key areas of focus include forecasting, or predicting, the organization’s labor demand, analyzing the organization’s current supply of labor and trying to balance the projected future demand against current supply.

23
Q

Strategic human resource management (SHRM)

A

involves melding strategic planning with human resource planning. It is the process by which human resources planning and activities are integrated into the organization’s strategic plan so that human resource management (HRM) is clearly linked, or aligned, with the achievement of the organization’s goals.

24
Q

Sustainability

A

is creating and maintaining everything that affects the natural environment, which in turn provides for the well-being of humanity.

25
Q

Corporate social responsibility (CSR)

A

is defined as an organization’s obligation to include economic, ethical, legal, and philanthropic responsibilities into its business model. Social responsibility is a commitment that must be given as much energy, thought, and time by an organization’s leaders as they devote to financial goals.

26
Q

Human Resources’ Role in CSR and Sustainability

A

HR is a critical contributor to the organization’s CSR and sustainability goals. HR plays a support role within the organization by partnering, engaging , and aligning. HR can play a vital role in the CSR and sustainability of an organization by partnering with executive leaders to communicate the vision to employees and stakeholders. HR plays a role in CSR and sustainability goals by building relationships with social groups that engage employees and communities. Finally, HR can align recruiting and training and development tools with CSR and sustainability.

27
Q

Branding

A

is an all-encompassing marketing concept in which organizations differentiate themselves from each other. This can be in logo design, name selection and/or messaging.

28
Q

Organizational branding

A

tells customers what to expect. An organization maintains a competitive edge with a consistent and proper branding strategy. An employee’s engagement and behaviors drive the organizational brand.

29
Q

Employer Branding

A

is the company’s reputation as an employer. Another term commonly used for this concept is talent branding.

The organization’s mission, vision, and values should be defined and identified on branding communications, including social media. In adopting an employer brand, an organization must assess why a candidate would want to work there, what level of visibility the organization has with the talent pool, and if current employees would recommend the organization as a great employer through internal research.

30
Q

Succession Plan

A

is a plan used by senior leaders and human resource managers to identify a strategy to replace critical roles within the organization. A succession plan should include a process to identify employees who have the potential to be promoted into senior roles. The plan should also address how the company plans to train and groom potential candidates, as well as how they’ll communicate the role change.

31
Q

Components of a Succession Plan

A

First, all organizations should assess current and future staffing levels and compare their current staff to the kind of staff they’ll need to meet their strategic goals and objectives. The plan should include how the organization will identify future leaders, as well as how it will groom the next senior leader to take on his new responsibilities shortly after promotion. Should also include a step-by-step process for coaching and mentorship in targeted areas for the particular job function. Should address current development opportunities for the potential successor, even before a position is granted, so the candidate can begin the training process in advance. Finally, the plan should have a communication strategy to outline how the organization will announce the change in senior leadership.

32
Q

Developing an HR Budget

A

A human resources department is not a revenue generator, meaning the department’s focus is not on earning money. Therefore, the budget for HR is based on expenses, or the money spent on something. Common categories for budget expenses in HR are the following:

Recruitment: job posting and other advertising fees, third party staffing agency fees, referral fees, career fair costs, and travel reimbursements for candidates

Onboarding: background checks and/or drug screens

Compensation packages

Benefits: medical, dental, vision, 401k, life insurance, etc.

Training and professional development: webinars, seminars, conferences, and professional memberships

33
Q

Variance

A

The difference between the budget numbers and the actual expenses is known as the variance.

34
Q
A
35
Q
A
36
Q
A