Ch. 12 Flashcards

(33 cards)

1
Q

Labour Union

A

Legally recognized association of workers presenting a collective voice to management.

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2
Q

Collective Bargaining

A

Negotiations between union and employer for a collective agreement.

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3
Q

Collective Bargaining Agreement

A

Formal contract outlining employment terms and conditions.

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4
Q

Business Unionism

A

Union activities focusing on economic welfare issues (pay, benefits, conditions).

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5
Q

Social Unionism

A

Union activities influencing broader social and economic government policies.

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6
Q

Reasons Workers Unionize

A

Belief that only unions can get fair share, protection, low morale, job insecurity, lack of engagement.

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7
Q

Union Acceptance vs Avoidance

A

Acceptance recognizes unions; avoidance seeks nonunion environments (substitution/suppression).

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8
Q

Rand Formula

A

Employees pay union dues whether or not they join the union.

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9
Q

Closed Shop

A

Only union members in good standing hired.

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10
Q

Open Shop

A

Union membership voluntary, non-members do not have to pay dues.

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11
Q

Union Shop

A

Membership and dues are mandatory conditions of employment.

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12
Q

Modified union shop

A

bargaining unit members at the time of certification or when the collective agreement was signed are not obliged to join the union (must pay dues)
but all subsequently hired employees must do both

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13
Q

Maintenance-of-membership

A

individuals voluntarily joining
the union must remain members during the term of the
contract

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14
Q

Types of Unions

A

Craft unions (by trade), industrial unions (by industry/company), local (by particular location)

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15
Q

Impact of unionization on HRM

A

Affects job content, layoffs, organization changes, written records & documentation. Policies & procedures must be consistent with collective agreement

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16
Q

Trends of unions in Canada

A

Decline: decrease in employee in highly unionized industries + more effective HR practives in nonunionzed firms
Upward: global competition, labour shortages, unionization of white-collar employees

17
Q

Labour relations legislation

A
  • Sets union certification, strike and lockout procedures
  • Set minimums for collective agreements
  • Set requirements for binding arbitration in disputes
  • Prohibit unfair practices by labour and management
  • Requires establishment of labour relations boards
18
Q

Labour Relations Process Steps

A
  1. Desire for representation, 2. organizing campaign, 3. (with sufficient support) union recognition, 4. collective bargaining, 5. contract administration.
19
Q

Dissonance-based reasons for collective representation

A

Due to conflict between expectations of work and work experiences

20
Q

Utility-based reasons for collective representation

A

Based on rational calculation of the costs and benefits of joining a union

21
Q

Union Organizing Campaign Steps

A

Employee/union contact, initial organizing meeting, committee formation, authorization cards signed by employee that indicates willingness to have union act as representative, outcome.

22
Q

Employer Response to Unionizing

A

Campaign to counteract union drive, inform supervisors what they can and cannot say; cannot force mandatory meeting, question individuals, bribe, coerce, intimidate, or refuse to answer legitimate questions.

23
Q

Unfair practices by management

A

Interfering/discriminating with choice in unions, changing collective agreement, bad faith, employee treatment

24
Q

Signs of organizing activity

A

Low employee morale, increased complaints/questions, employees huddle frequently, prolonged breaks, increased employee congregation

25
Unfair practices by unions
Enticing union involvement at work, coercion for union membership, not representing all members, unlawful strike
26
Union Recognition
Voluntary recognition (employer voluntarily recognizes union; rare), regular certification (union demostrates high level of support), union certification (obtains certification from relevant LRB decrearing union is exclusive bargaining agent for defined group of employees)
27
Decertification
Revoking a union's recognition as the exclusive bargaining agent.
28
Collective Bargaining Stages
Preparation for negotiation, face-to-face negotiations, approval and ratification.
29
Bargaining zone
Area defined by bargaining limits (resistant points) in which compromise is possible
30
Bargaining Approaches
Distributive (win-lose), integrative (win-win, lose-win, lose-lose), mutual gains (win-win).
31
Work Stoppages
Strikes, picketing, boycotts, lockouts, wildcat strikes.
32
Grievance Procedure
Systematic complaint escalation with time limits.
33
Arbitration
Binding settlement of rights disputes by third party.