Flashcards in Ch. 24 Communication Terms Deck (27):
Includes the five senses and everything that does not involve the spoken or written word.
Content of the communication.
Message a receiver receives from the sender.
Motivates one person to communicate with another.
Spoken or written word.
Ability to understand and accept another person's reality, accurately perceive feelings, and communicate this understanding.
Ongoing, dynamic series of events that involves the transmission of meaning from sender to receiver.
Person who encodes and delivers a message.
Self-directed and independent in accomplishing goals and advocating for others.
Specific responses that encourage the expression of feelings and ideas and convey acceptance and respect.
Means of sending and receiving messages.
Factors within both the sender and the receiver that influence communication.
Technique that holds promise for encouraging patients to share their thoughts, beliefs, fears, and concerns with the aim of changing their behavior.
Use of technology to create ongoing relationships with patients and their health care team.
Communication model that enhances the linear communication by enabling the sender and receiver to view perceptions, attitudes and potential reactions with one another.
Circular transactional model
One-on-one communication with another person.
Setting for communication
Allows expression of feelings and ideas without judging or hurting others.
Assessment and communication technique that allows nurses to better understand and perceive the emotions of themselves and others.
Being attentive to what a person is saying both verbally and nonverbally
Broad factor that refers to all factors that influence communication
Interaction that occurs when a small number of people meet.
Interaction with an audience.
Generalizations that are made about individuals without further assessment.