CH 3 Staff Management 2 Flashcards Preview

Inspectors CPK 2018 - OJM > CH 3 Staff Management 2 > Flashcards

Flashcards in CH 3 Staff Management 2 Deck (29):

What two things/documents underpin Professional Police Conduct?

Police values and Code of Conduct


What incidents require the IPCA to be notified either under s.13 IPCA Act 1988 or by MOU with the IPCA?

Clue: D, SBH, SM, ND, R

  • s.13 IPCA Act
    • incidents involving death/serious bodily harm
  • MOU
    • serious misconduct
    • neglect of duty consitituting criminal offending
    • Anything affecting NZP reputation


Who manages the following complaint investigations?

  • Minor/misconduct complaints
  • s.13 or MOU complaints

  • Generally emplyee's manager/supervisor
  • District Police Professional Conduct Manager


What does s.15 IPCA Act say that the Commissioner must do with every police complaint Police recieve?

Notify the IPCA of all complaints received as soon as possible but no later than 5 working days.


What does s.20 IPCA Act cover in respect to the Commissioner reporting back to the Authority after an investigation has been completed? (5)

Clue: 2 months...

  • Shall report back no later that 2 months
  • state weather upheld, if so what action/proposed action
  • or settle by conciliation
  • Give IPCA investigation material to see adequate job
  • may consult authority on proposals before this report



What are the five categories of complaints used by the IPCA? (5)

Clue: Serious, ....

  1. Serious -IPCA may do own investigation
  2. Serious/Significant-IPCA actively oversee investigation
  3. Significant/Mid level-investigation reviewed by IPCA
  4. Appropriate for conciliation-referred to Police
  5. Minor Matters -NFA by IPCA


What is the common sence approach to determining if a matter need to be reffered to the IPCA under the MOU?

Clue: 'If the incident...'


If the incident or matter will cause a loss in trust and confidence in the New Zealand Police.


What are the three principles when receiving a police complaint from a complainant?

Clue: "Every complainant must..."

  • be treated with with courtesy, compassion and respect
  • have complaint received and actioned quickly
  • advised of procedure for actioning complaint


When must the PNHQ Duty Officer be contacted? (5)

  • Death or Serious Injury:
    • Police Duty (cell death, pursuit,shootings, etc)
    • Police employees (arising from duty or employment)
  • Significant incidents involving other agencies
  • Incidents involving:
    • Members of Parliament, politians, diplomats, dignitaries
  •  High profile crims or incident that will cause Media attention
  • SIgnificant involving Police action/integrity


Inappropriate behaviour by police employee continually need to be...?

Clue: Challenged, R, I, DW

  • challenged
  • reported
  • investigated
  • appropriately dealt with


What is regarded as inappropriate behaviour? (4)

Clue: UB, COC, SW, HBD

  • Unethical behaviour (causes concern)
  • May breach Code of Conduct
  • Serious wrongdoing
  • Harrassement, bullying and discrimination


What is not considered innappropriate behaviour? (3)

Clue: I, PG, FA

  • Issues re terms and conditions of employment
  • personal grievances
  • accusations known to be false


What are the three 'Speak up Tiers of Support?' 

Clue: CSR, PM, AI

  • Tier One: Core Supervisor responsibility
  • Tier Two: Proactive management
  • Tier Three: Active intervention


When does the additional support of Tier two (Proactive management) apply?

Clue: two situations

  • allegation may require employee/criminal investigation
  • employee reports experiencing retaliation after Speaking up


What happens if circumstances require additional support of Tier three (Active intervention)?

Clue: two actions occur

  • PNHQ People group will refer matter to local Harrassment Support Officer (will work directly with member)


  • notify ELB sub-committee that deals with people-related issues


What matter are you required to self-report to your supervisor/manager asap in writting? (6)


  • any court charges
  • infringement for EBA (blood or breath)
  • suspension of D/licence
  • Speeding notice (excess of 40km)
  • protection order respondent
  • charge/infringement that could suspend D/licence

(failure to report may lead to disaplinary action)


What other time are you required to self-report outside the normal reasons? (1)

When summonsed/elect to give evidence other than as a 'police witness'


What are the four phases of 'Early Intervention'

  • identification
  • Analysis
  • Intervention
  • Feedback


In the 'Indentify' phase of Early Intervention, what are the four ways identifying employees can be initiated? 

  • employees themselves
  • peers
  • supervisor
  • E.I Data

(where supervisor is notified should make referral to either E.I district lead or E.I Team, PNHQ)


Early Intervention information cannot be disclosed outside of the EI meeting, unless for two reasons. What are they?

Clue: P, Necessary: T, P, C

They reasonably believe that disclosing the information:

  • is for the the purpose for which it was obtained
  • is necessary:
    • prevent serious threat to public/persons life, health and safety
    • avoid prejudice, maintanence of law
    • part of any court process



What critical point regarding 'conflicts of interest' must all police employee be aware of? (4)

Clue: Percieved/Potenial...

  • Percieved/Potential conflicts can be just as damaging 
  • Percieved/Potential conflicts must be declared to supervisors by appropriate declaration
  • Supervisors must never investigate sexual/serious misconduct of direct reporting staff
  • Supervisors must work with employees with coi. (Assess risk, identify strategy)


What are the four types of 'Conflicts of Interest?'

  • Actual conflict of interest
  • Percieved conflict of interest
  • Potential conflict of interest
  • Other interests


How does the Code of Conduct define a 'Conflict of Interest?'

Clue: "a situation where our personal or..."

"a situation where our personal or professional interests may conflict with our position, obligations, or responsibilities as a Police employee


What are the responsibilities of a supervisor in regards to conflicts of interest? (2)

Clue: foster..., determined....

  • foster and environment where staff discuss conflicts of interest & risks
  • determined where conflicts may exist for staff or be seen as a conflict by an observer


How can conflicts of interest be managed with staff members?

Clue: Note.., agreement.., additional.., assign.., employee..

  • Note the conflict
  • agreement of parties involved
  • additional oversight
  • assign to employee outside district, workgroup, etc
  • employee steps-back from role


How should a supervisor deal with a conflict of interest in cooperation with the employee involved? (6)

Clue: #1. Assess seriousness of conflict, 

  • Assess seriousness of conflict
  • Identify strategies
  • manage conflict, record
  • conflict form attached to file
  • monitor conflict
  • strategies to avoid future conflict


A conflict of interest can threaten our i_______ becuase it brings into question out i___________.

A conlict of interest can threaten our integrity becuase it brings into question out impartiality.


What must all investigators assigned to internal investigations (IPCA Cat 1-5) complete and sign? 

Independence of Investigation Conflict of Interest Form


What type of internal investigations must a supervisor never investigate?

  • allegations of sexual assault or serious misconduct by staff directly under there supervision.