Ch. 5 Flashcards
What is the potential downside to bringing in project workers too early in the project?
Could be expensive and people may first be committed to finishing work on a previous project.
Why is it often necessary for project managers to persuade workers to be part of the project team?
Reputation goes a long way and project managers want to earn the reputation of being a good boss by caring for team members, helping people develop, and assisting them in securing interesting work and promotions at the end of a project.
When is the best time to on-board core team members?
When the project charter is being written
What are the five stages of team development?
- Forming
- Storming
- Norming
- Performing
- Adjourning
During which stage do team members often feel close to one another and have a good understanding of how to work together?
Performing stage
List two personal values of individual team members that contribute to a high-performing team. List two team behaviors that can enhance these personal values.
High need for achievement
Understanding/acceptance of responsibility
Commitment to self-directed behavior
Put project needs before their own needs
Willingness to consider alternative views
Personal commitment to the project
The right skill mix
Help each other
Constant focus on improvement
Effective time and meeting management
Strive for innovation
Capture, share, and use lessons learned
What are the two favorable outcomes of fostering a high-performing project team?
- Personal rewards that each member is likely to receive such as: enjoyment of their work, high spirit and team morale, pride in being part of the team, and satisfaction in project accomplishments.
- Strong project results including: persevering despite challenges, producing high-quality results, and consistently meeting or exceeding stakeholder expectations.
During all five stages of team development, is it important that the project manager keep in mind the needs of which three groups?
- Parent organization
- The project
- The project team
Why might it be helpful to bring out the charter when people are arguing over a decision?
The project charter is meant to help the team and head off potential conflict between individuals. If conflict should arise, the charter has several components, including risks, roles, responsibilities, etc. that address potential sources of conflict and may help to resolve the issues
What is meant by the term ground rules? Give examples.
Ground rules are acceptable behaviors adopted by a project team to improve working relationships, effectiveness and communication. Some examples include: encouraging participants through consistency and including all members, maintaining focus, making decisions, handling conflict, developing trust, avoiding misunderstandings, and protecting confidentiality.
Under which circumstances might a project manager or sponsor retain the right to make a project decision?
If the decision needs to be made quickly or it takes higher authority.
What are the benefits of delegating a decision to one or two team members?
The team members get to know each other better and will most likely work well together or the rest of the project duration.
When might consensus be the best decision making strategy?
When significant commitment is necessary to implement the decision and each person actively supports the decision, because it was the best decision for the project.
__________ is the ability to persuade others based upon the project manager’s personal knowledge and skills.
Expert power
_____________ should be used by a project manager when she is asking her team members to perform a task within their job description.
Legitimate power
