Ch. 9 Flashcards

1
Q

In addition to technical skills, what other skills must a project manager have in order to successfully resource a project?

A

Behavioral skills

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2
Q

Why is it important to involve workers in the planning phase of a project when possible?

A

People are more likely to be enthusiastic about performing work they helped to plan.

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3
Q

What does a staffing management plan address?

A
  • How to identify potential internal and/or external human resources for the project.
  • How to determine the availability of the internal and/or external human resources for the project
  • How to handle timing issues with regard to building up, developing, rewarding, and releasing the project team.
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4
Q

What are the three “r” activities that take place near the end of a project, regarding team members and timing issues?

A
  • Recognizing team members
  • Releasing team members
  • Rewarding team members
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5
Q

What does RAM stand for, and what is its purpose?

A

Responsibility Assignment Matrix
RAM is a matrix that shows all the work packages and the resources assigned for various responsibilities regarding each work package.

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6
Q

What does each column of a RACI chart depict?

A

RACI is a popular form of RAM that presents roles of key stakeholders and their roles defined as
R = Responsible
A = Accountable
C = Consult
I = Inform
for project activities in a matrix form.

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7
Q

Why is it necessary to have only one person assigned primary accountability for an activity?

A

Because if more than one person has accountability, it is too easy for them to blame each other when something goes wrong.

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8
Q

What can a project manager use to help determine if workers are overloaded?

A

Compare the resource histogram to the gantt chart

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9
Q

Whom should the project manager consult when performing resource leveling?

A

Project sponsor

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10
Q

What will happen to a project’s schedule if an activity on the critical path is delayed?

A

If any activity on the critical path is delayed, the completion of the project will be delayed by an equal amount. It is the path with the greatest total duration.

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11
Q

In regard to resource leveling, why are noncritical path activities generally the first to be delayed?

A

Because they have available slack / float.

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12
Q

What are two techniques used to compress a project schedule?

A
  1. Crashing: shorten activities by assigning more resources
  2. Fast tracking: schedule activities that are normally in sequence at the same time
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13
Q

When crashing a project, what two criteria are considered when deciding which activities to speed up?

A

Which activities are on the critical path, and which critical path activity costs the least on a per-day basis to speed up?

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14
Q

In addition to predecessor–successor relationships, what does critical chain project management (CCPM) factor into its scheduling?

A

Calculations on resource availability

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15
Q

Who develops the schedule when using Reverse Phase Scheduling?

A

Team

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